icon_extrastupid

Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Missed Out On The iFad

| UK | Extra Stupid, Technology

Me: “[Support], how can I help?”

Customer: “My iPad won’t connect to the wifi in the hotel!”

Me: “Okay, any error messages?”

Customer: “Nope.”

Me: “Okay, I need your MAC address to see if you’re associated with our network. Go to settings/general/wifi address.”

Customer: “I don’t have general.”

Me: “Okay, you should have. Settings/general. Fourth option down?”

Customer: “No, not there.”

Me: “What have you got?”

Customer: “Settings/more networks.”

Me: “You sure it’s an iPad?”

Customer: “Yes, it’s got Samsung on the back!”

Misunderstanding Free Trade

| MI, USA | At The Checkout, Crazy Requests, Extra Stupid, Food & Drink

Customer: “I want a cup of 2% milk with four pumps of chocolate in it.”

Me: “What size would you like?”

Customer: “The size that’s free.”

Me: *thinking I misheard, or maybe she’s joking* “I’m sorry, what?”

Customer: “Whatever size is free! I want that size!”

Me: “Um, we don’t have a ‘free cup of chocolate milk’ in any size.”

Customer: “Don’t lie to me! I know that’s why you have the milk out on the condiment bar! But I want 2%, not creamer!”

Me: “That’s for customers to put in their coffee. It’s not so you can make free cups of chocolate milk.”

(It took me almost 10 minutes to convince her I wasn’t going to make her a free cup of chocolate milk.)

Confused To The Nines

| PA, USA | Extra Stupid, Time

Me: *answering phone* “Hello, thank you for calling [Store]. This is [My Name]. How can I help you?”

Customer: *clearly a young teenage guy* “Uh…yeah, I was just wondering what time you are open until today.”

(Note, it is currently 9:30 am.)

Me: “We are open until nine today.”

Customer: “Nine in the morning or, like, nine?”

Someone In The Background: “Dude! Did you seriously just ask that?”

Me: *stifling laughter* “Nine at night, sir.”

Customer: “Oh, okay…”

Me: “Was there anything else I can help you with?”

Customer: “No… no… that’s all.”