icon_extrastupid

Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

That Customer Is Trumped By THAT Customer

| USA | At The Checkout, Extra Stupid

(In passing, I have noticed a sale on NERF products in my local store. I and some friends have been planning a NERF based event so I begin to empty the aisle. This takes place at checkout.)

Me: “Uh, ma’am? Shouldn’t these be ‘buy one get one free’?”

Cashier: “No, sir, I believe the sale is ‘buy two get one free.’”

Me: “Hmm… I think I’ll go look again to be sure. Do you mind holding my purchase for me?”

Cashier: “Not at all, sir.”

(I walk back over and sure enough the cashier knew what she was talking about. I walk back dejected at being THAT customer and as I return to line…)

Cashier: “Sir, I can’t accept this. This is for [Unrelated Store].”

Other Customer: “Oh… well, how about this?” *hands her a different card with a movie theater chain’s logo clearly on the front*

Cashier: “No, I can’t take that either.”

(This process repeats two or three more times before the gentleman pays and leaves.)

Me: *as I walk up to the cashier again* “You know, I was just depressed about being THAT customer today. Now? I don’t feel quite so bad.”

Cashier: “At least you can tell what store you’re in.”

To Give Credit Where Credit Is Due, Part 2

| Carmel, IN, USA | At The Checkout, Extra Stupid, Money

(Part of my job is to offer our store’s loyalty card, which takes the form of a branded credit or debit card, to guests. I have just finished ringing up a guest’s transactions.)

Me: “Have you heard about [Store Debit Card]?”

Guest: “No, that’s okay; I want to avoid credit.”

Me: “No, it isn’t a credit card. It just takes the money out of your checking like debit.”

Guest: “No, I want to avoid credit.”

(I try explaining this a couple more times before giving up. The guest swipes his bank card.)

Guest: “It’s cancel for credit, right?”

Related:
To Give Credit Where Credit Is Due

Wireless, Clueless, And Hopeless, Part 16

| Croatia | Extra Stupid, Technology

Me: “Good evening. My name is [My Name]. How can I help you?”

Customer: *shouting* “Your data USB stick is garbage!”

(She continues to rant: It doesn’t work! You ripped me off! I’m going to report you!)

Me: “I’m sorry to hear that; could you tell me what the problem is?”

Customer: “It doesn’t work! I am a well educated woman and know how to use the computer and your device is trash!”

(I proceed with a step by step troubleshooting with her, and she continues shouting the whole time, and keeps repeating how she is smart and stuff like that. Meanwhile, every check I ask her to do on her computer fails, and she yells even more. Finally, in all this noise coming from her, I hear something like, ‘stupid device, I’ll throw it off the table!’)

Me: “Miss, where is your USB stick right now?”

Customer: “What kind of question is that?! It’s on the table!”

Me: “Is it inserted in your computers USB port?”

Customer: “Of course not! You clearly don’t know how to use it! It says wireless on the box!”

Me: “Miss, do you see any wires coming from the device?”

Customer: “Um… no.”

Me: “Do you know what wireless means?”

Customer: *silence*

Me: “I’m gonna assume that’s a no, so pick up the device and plug it in your computer!”

(I heard the computer start to execute installation, as our software plays a melody while installing, and then the line disconnected.)

Related:
Wireless, Clueless, And Hopeless, Part 15
Wireless, Clueless, And Hopeless, Part 14
Wireless, Clueless, And Hopeless, Part 13