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Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Will Have To Start Clover

| NY, USA | Extra Stupid, Food & Drink

(I am a customer waiting to collect my coffee at a popular coffee shop.)

Barista: *setting drink on counter* “I have a latte, for Laura!”

(I reach for my drink, but before I can get to it a man picks it up. I let him, because I’ve been yelled at in the past for taking my drink when someone with the same name and same drink is also waiting for their order. He takes a sip, and spits it out.)

Man: “This is disgusting! It tastes milky; why is this milky?”

Barista: “It’s a latte.”

Man: “No, it’s not. It’s a Clover. You said it was a Clover. I want this remade. And do it right!”

Second Barista: “I have a Clover, for Mike.”

Barista: “Is that one yours?”

Me: *chiming in* “You took my latte.” *to the barista* “I’m sorry; would it be possible for me to have another one made?”

Man: “Well, why the hell didn’t you tell me I was drinking the wrong thing?”

Barista: *drops head onto counter*

No Re-Write Access

| NY, USA | Crazy Requests, Extra Stupid, Technology

Me: “Hi and welcome to [Company] online sales chat! My name is [My Name]. May I have your name?”

Customer: “The password on my broadband router is rubbing off and getting hard to read.”

Me: “You can re-write the password.”

Customer: “How do I re-write?”

Me: *face palm* “…Get a piece of paper, write the password on it, and tape it to your broadband router?”

Double The Trouble

| TN, USA | At The Checkout, Extra Stupid

(As the store is quite busy on a Saturday night and there is only one cashier scheduled, I’ve taken over the customer service desk which has two registers. I am calling customers to both sides so I can help two people at once. I’ve just called the next two customers down, two of whom I have to ask to take a longer route to the secondary register on my right.)

Customer #1: *at the left side of the desk* “Why are you letting people check out over there? Won’t everyone skip the line and go to the other side for a shorter line?”

Me: “Ma’am, I called them from the long line. That’s the only line I’m calling from. They were kind enough to go around to the other side of the desk so I can help both of you at once. Since there’s such a long line tonight I’m doing what I can to keep the line moving.”

Customer #1: “That doesn’t seem right.”

Me: “I’m sorry about the inconvenience, but thank you for hanging in there with me while I try to get everyone taken care of. Your total is [total]. If you’ll please swipe your card at the pin-pad I’ll get these people started on the other register.”

Customer #2: *on the right side of the desk* “Since you’re doing the work of two people do you get paid twice as much?”