Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

A-Salt-ed By Stupidity, Part 2

, | Los Angeles, CA, USA | Crazy Requests, Extra Stupid

(I work for an online gourmet food shop. They sell all kinds of neat things, ranging from gourmet sea salts to flavored sugar and spice blends. I was working the phones when I got this beauty of a call.)

Me: “Thank you for calling [Company]. How may I help you?”

Customer: “Do your natural sea salts have any sodium in them? I need sodium-free natural sea salts.”

(Now I know they make fake ‘sea salt’ in labs for people who shouldn’t have too much salt, but these are NATURAL sea salts. CLEARLY LABELED.)

Me: “I’m afraid they do, ma’am.”

Customer: “Every last one of them? I need to find natural sea salt that doesn’t have any sodium in them!”

Me: “I’m… very sorry, ma’am. All of our NATURAL sea salts do have sodium in them.”

Customer: “Ain’t that some bull****. F*** this place.” *click*

This Is Not The Android You Are Looking For

| MN, USA | Extra Stupid, Technology

(I’m working the register when I overhear this interaction between a customer and my coworker.)

Customer: “Can I get a cord to connect my iPhone to your photo kiosk?”

Coworker: “Sure! What kind of iPhone is it?”

Customer: “Samsung.”

Getting An Icy Reception

| Columbia, MO, USA | Extra Stupid, School

(I am a residential advisor in a dormitory at my university. The dorm that I work at also has a dining hall attached to it. We recently had a lot of snow so as RAs we have to shovel during the late hours. We also have a late night dining offering that closes at 1 am. But, due to the weather it, closes at 11 pm.)

Student: *student tries to open locked door into building and notices me shoveling*  “Hey, could you let us in?”

Me: “Are you trying to get into the dining hall?”

Student: “Yes.”

Me: “Well, they actually closed at 11.”

Student: “Don’t lie to me; I know it is open until 1!”

Me: “Due to the weather it closed at 11.”

Student: “Don’t lie to me. JUST LET US IN!”

Me: “I’m sorry; I can’t let people who don’t live here into the dorm area.”

Student: “Just this one time you can. I just want to see if the dining hall is open.”

Me: *a little irritated because it is snowing and it’s 12 am* “CLEARLY the lights are off in the dining hall, meaning that it is CLOSED. I CANNOT let you in.”

Student: *walking away with an attitude* “Ugh, I still don’t believe you.”

Does Not Compute

| The Netherlands | Extra Stupid, Technology

(An old couple walks up to me:)

Couple: “Hello, where can we find modems?”

Me: “Modems? We don’t sell those; you need to get one from an ISP.”

Couple: “Yes, you do. We bought one over ten years ago in a store like this.”

Me: “Well, yes, we may have sold them back then, but you can’t just buy modems these days.”

Couple: “Yes, you can. My neighbours just bought a new one here last week!”

Me: *thinking they’re looking for a new router* “What would you like to use it for?”

Couple: “For going on the Internet! What do you think we mean?”

Me: “Well, we have many routers here, like this one with 802.11ac and this one—”

Couple: “—How the h*** are those things so small? Where do you need to plug your keyboard in? Where does your screen go? How does that work, sonny boy? Tell me, HOW DOES THAT WORK?!”

Me: “Oh. I think you’re looking for a desktop. One of those big boxy COMPUTERS?”

Couple: “Yes, yes, that!”

(In the end, they bought a laptop – “All that stuff in such a small box? Wow!”)

Having A Brain Freeze

| AB, Canada | Extra Stupid, Food & Drink

(We are an ice cream shop but we have a selection of frozen yogurt and lactose-free ice cream as well.)

Customer: “What’s the difference between ice cream and frozen yogurt?”

Me: “Well, ice cream uses a heavy cream base while frozen yogurt uses a yogurt base.”

Customer: “So the frozen yogurt is actually yogurt?”

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