Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!

Not Scoring Any Extra Points

| UK | Extra Stupid, Technology

(I’ve owned an Xbox for a while, and recently bought a PS3, so I go to a video game shop to get some points to spend on DLC – downloadable content)

Me: “Hi, do you sell the equivalent of Microsoft points for the PS3?”

Cashier: “Yes, we have PSN points. Can I just check that you have online access?”

Me: *confused* “Yes…”

Cashier: “Sorry, we have to ask now. Some customers have bought points when they don’t have online access.”

Me: “People really do that?”

Cashier: “Yeah, and then since it’s a code, we can’t do a refund when they bring it back.”

Me: “Wow.”

(I’m not sure where those customers thought they’d download the DLC from if they don’t have online access…)

Pinning Down The Repeat Problem

| NE, USA | At The Checkout, Extra Stupid

(I work for a fast food restaurant chain that’s pretty much based in Nebraska. The following happens within the span of a week while I’m working drive-thru by myself.)

Me: “Thank you for choosing [Fast Food Place]. How may I help you?”

Lady: “Can I have two separate orders, please?”

Me: “Sure. What can I get you for your first order?”

Lady: “A number one with a Pepsi for the first item.”

Me: “Okay. That’ll be [total] for that. And the second?”

Lady: “A number nine with ranch and a Dr. Pepper, please.”

Me: “All right. That’ll be [total] for that, then. I’ll see you at the window!”

(She pulls up as I get her items ready. I open the window and greet her.)

Me: “Hey there! [Total] for the first one!”

(She hands me a card, which I put in the chip reader. It tells me I need a PIN, so I go to hand the machine out to her.)

Me: “Sorry, but I need a PIN, please.”

Lady: “Oops! Hang on a sec, I need to call my friend; it’s her card.”

(I pull back my arm and wait while she calls her friend. When she hangs up I go to hand it back.)

Lady: “Oh, it’s [PIN].”

Me: *stares in shock* “I’m… I’m sorry?”

Lady: *moronically repeats PIN*

Me: “O-Okay…”

(I type it in and it goes through. I hand back the receipt and the first meal. The rest of the transaction goes smoothly but I remain in shock at the pure stupidity of this woman. I figure that she’ll remain the clear winner of the “Moron of the Month” award, but alas, a week later another woman comes through who’s just as stupid.)

Me: “Thank you for choosing [Fast Food Place]. How may I help you?”

Lady #2: “Yes, I’d like a number five, please, with a diet Pepsi.”

Me: “Anything else today?”

Lady #2: “No, thank you.”

Me: “Okay, that’ll be [total]. I’ll see you at the window!”

(I get her drink as the lady pulls up. I then open the window and greet her, thinking this will go as it normally does. It doesn’t.)

Me: “Hey there! [Total], please.”

Lady #2: *hands me a card*

(I place the card in the chip reader and lo and behold, I need her PIN. I go to hand the machine out to her.)

Me: “Sorry, but I need your PIN.”

Lady #2: “It’s [PIN].”

Me: *stares at her in total shock* “Wh-wha…?”

Lady #2: *louder and clearly oblivious to her stupidity* [PIN NUMBER].”

(I didn’t say anything this time as I put in her PIN for her. It went through, and I handed her back her card. Everything else proceeded as normal and she left with her food, satisfied. Either I have a very trustworthy face, or this is the Month of the Morons!)

Splitting Hairs Over The Definition

| Sydney, NSW, Australia | Extra Stupid

Customer: “I have a question about the dry shampoo. It says here on the can that it’s flammable. Does that mean if I spray too much on my hair and go out in the sun my hair will catch fire?”

(Speechless, not sure if she was joking, I quickly reassured her that the flammable message was about leaving the actual can near heat, and her hair wouldn’t catch fire when she went out into the sun.)

It’s A Good Thing They’re Going Back To School

| Beaverton, OR, USA | Extra Stupid

(We call people who have submitted requests for more information about going back to school. I’ve worked at this call center for a little under a week and these are just a couple of things I’ve heard.)

First Story:

Me: “What is your age?”

Caller #1: “Huh? You mean right now?”

Me: “Yes?”

Second Story:

Me: “Are you currently enrolled in school?”

Caller #2: “Um, I don’t know.”

Third Story:

Caller #3: “Are you one of those smart robot thingies?”

Must Have Been Some Mutant Chicken

| USA | At The Checkout, Extra Stupid, Food & Drink

(I work at a popular fire-grilled chicken store as a cook. We have a 16-piece leg and thigh meal which has 8 legs and 8 thighs.)

Me: “Hi, welcome to [Store]. What can I get for you today?”

Customer: “Hi, can I have the 16 piece leg and thigh meal?”

Me: “Absolutely! Your total comes out to [amount].”

Customer: “Thank you. Do these legs all come from the same chicken?”

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