Category: Extra Stupid

This site is full of Customers; their stupid and moronic exploits that make us laugh. But these gems contained within are for those special cases, the extra stupid, the ones that make you wonder how they have survived this long!


This Is Why We’re In A Recession, Part 58

| Iowa City, IA, USA | Extra Stupid, Money

(I am working at a popular book store chain which has a membership card. This particular customer, hands me her card, but I see that it is expired.)

Me: “I’m sorry, it looks like your card is expired. Would you like to renew it?”

Customer: “It can’t be expired. I signed up for automatic renewal.”

Me: “That’s odd. Let me call member services and see what’s going on.”

(I call member services and they confirm that the customer was signed up for automatic renewal, but that her credit card was expired, so the renewal didn’t go through. I explain this to the customer.)

Customer: “That’s impossible. Credit cards don’t expire.”

Me: “Well, I can show you the expiration date on your card. It’s right here.”

Customer: “Right, but the bank sent me a new card. It has the same number and everything.”

Me: “But member services didn’t have your new card’s expiration date, so they weren’t able to charge you.”


(We go back and forth like this, with the customer shouting at both me and a manager, until another customer offers to let the first customer borrow her membership card.)

Me: *to the manager, after both customers leave* “That was nice, but now the same thing is going to happen the next time she comes in.”

This Is Why We’re In A Recession, Part 57
This Is Why We’re In A Recession, Part 56
This Is Why We’re In A Recession, Part 55


Got Yourself Backwards

| MD, USA | Extra Stupid

(I’m the customer in this story. My boyfriend had just given me a very nice necklace the day before for our anniversary. Not wanting to be rude to him, I take the necklace to a well-known jewelry store to be fixed.)

Me: “Hi. I was given this necklace yesterday, but it is backwards from what I am used to. Is there anything you can do to fix it? I like the clasp on the right hand side and this one is left handed.”

Clerk: “Backwards?”

Me: “Yes, I like the clasp on the right hand side because I’m right handed. This necklace is for left handed people. Is there anything we can do to fix it?”

(The clerk takes my necklace, silently slides the charm off the chain, flips it over and hands me back me necklace.)

Clerk: “No charge, ma’am. It was a pleasure.”

(Never have I felt so stupid in my whole life.)


Common Sense Has Exited The Building

, | Charleston, WV, USA | Extra Stupid, Non-Dialogue

While on my break, I observe a customer walking toward a back door that is an exit-only from the lobby.

It should be noted this door has a stop sign on it and clearly reads “EXIT ONLY” in large, white letters.

As you probably suspect, the customer attempts to enter the lobby using this door. The door, of course, does not open. The customer looks slightly confused as they try again. Naturally the door still does not open. I’m watching closely now because the customer has now tried twice to enter this door. I see the customer scan the door and mouth the words “Exit Only” as he reads the sign before trying again.

At this point the customer tries harder to open the door as though it may be stuck, with no success. The customer starts to walk toward the main doors, gets a few steps away, then rushes back to the door and quickly tries again as though they were trying to sneak up on the door. Finally the customer goes to the front of the restaurant and enters the main doors.

I wiped the tears from my eyes, as I had laughed through the whole things, and went back to work.


Polluting The Ether

| Tulsa, OK, USA | Extra Stupid, Technology


Customer: “We need to get a shorter ethernet cable so we can get faster internet.”


Fire Doesn’t Work

| Fort Worth, TX, USA | Bizarre, Extra Stupid, Holidays

(It is the 4th of July and we close at 10 pm. A regular couple has been sitting in the lobby eating for 30 minutes after close. All the employees have been listening to the fireworks explode right over our heads, as the show is just down the block.)

Customers: *gets up to leave, sees a firework* “Oh, is that what those sounds are?”

Me: “…”

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