Category: Canada

Canada is a great nation, but it gets visited by its fair share of idiots, and sometimes produces them as well! If you want to know how stupid customers overcome the metric system, or those funny Canadian coins, then read on!

Yukon Freeze It, Part 2

| ON, Canada | Canada, Extra Stupid, Geography

(I work at a call centre located in Canada, but our focus is verifying orders placed for long distance phone service with a particular company in America, so all our incoming calls originate from there. I am on a call with a man from a Southern state.)

Caller: “Where are you from?”

Me: “We’re located in Canada, sir.”

Caller: “Oh wow, you must see a lot of moose up there then?”

Me: “Well, maybe more so out west, sir. But we are in Southern Ontario. There aren’t really any moose here.”

Caller: “You must have a lot of snow, right?”

Me: *it’s currently summer* “Yes, during the winter we can get lots of snow.”

Caller: “How do you power your call centre?”

Me: “I’m sorry, sir? We use electricity.”

Caller: “Wouldn’t the heat from electricity melt the igloos?”

(I have to mute my headset as I laugh and try to compose myself. I want so badly to joke with him, but our calls are recorded.)

Me: “No, sir. We live in houses and buildings in cities just like you. Even way up north I don’t think you’d find any igloos anymore.”

Caller: “Really? Oh. What were you asking me again?”

(We resume the call as normal, but at the after our goodbyes, he jumps in.)

Caller: “Wait! If I give you my email, can you send me a picture of a moose?”

Me: “I’m sorry, I can’t do that.”

Caller: “Aw, how come?”

Me: “Because it’s against company policy and the moose are camera shy. Have a great day, sir!”

Related:
Yukon Freeze It

Loonie Over A Toonie, Part 2

| Victoria, BC, Canada | At The Checkout, Canada, Money, Tourists/Travel

Me: “Alright, that’ll be $26.17, please.”

Customer: “Do you accept American money here?”

Me: “We sure do. And, just so you know, the exchange rate right now is even at 1.00.”

(I finish counting out the change and hand it to the customer along with her receipt.)

Me: “Your change is $23.83. Enjoy the rest of the day!”

(She stands beside my till looking confusedly at her hand for a few seconds.)

Me: “Is there something else I can help you with?”

Customer: “What is this?!”

Me: “That’s your change, ma’am.”

Customer: “Why would I want this?! Why don’t I get American change back? I’m an American!”

Me: “Unfortunately, ma’am, you are in Canada. We don’t carry American change on the tills.”

Customer: *hesitantly* “But Canada is practically a part of the States, isn’t it?”

Me: “No, ma’am, it’s not. If you have any more questions, my supervisor at the service desk will be happy to help. You have a nice day.”

(She moves off to the end of my till, slowly puts away the money, and wanders off.)

Next Customer: *jokingly* “That definitely made my day. Do you get those types here often?”

Me: “You have no idea.”

I Win

Canada, Extras