Category: Books & Reading

Caused by stupid customers who know how to read (and often those who don’t!), feel for the poor librarians or book store clerks who are often tasked with finding a book solely by the color of its cover.

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Life Is Stranger Than Fiction, Part 3

| Bulgaria | Bad Behavior, Books & Reading, Popular

(I’m browsing the fantasy section at a local book store. The employee uniform is an orange t-shirt and I’m wearing a sweater in a much darker shade of orange. A young woman pushes my shoulder and in a very loud an rude manner asks:)

Woman: “Tell me about [Author]”

(I generally like giving book advice but she looks at me like I’m a lower form of life.)

Me: “First of all, madam, I don’t work here, and second, even if I did I wouldn’t help you if you act that way.”

(She storms off, bright red. A few minutes later:)

Young Man: “Excuse me, miss, could you tell me more about [Same Author] and perhaps recommend a book to a new reader?”

(Since he’s very polite I start telling him more about the author and the book series. Meanwhile, the rude woman is back with a store clerk and both stare at me mouths wide open. The man turns out to be the lady’s boyfriend.)

Me: ”Oh, and by the way; I don’t work here.”

Store Clerk: “Do you want to?”

Related:
Life Is Stranger Than Fiction, Part 2
Life Is Stranger Than Fiction

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Making A Very Tricky Point(s)

| USA | Books & Reading, Math & Science, Money, Popular

Customer: “I need to renew my platinum rewards membership.”

Me: “Great! That’ll be an extra $25, and it will take 10% off of your purchase today and give you 10% back on every purchase in the future.”

Customer: “Okay. Wait, then let me pay for the rewards membership first, and THEN ring everything else up in a separate transaction. I know how tricky you guys are. I know what I’m doing.”

(I figure that he wants to build up his points rather than get the 10% off right away, and he’s so adamant about doing it this way that I just shrug and do as he says. Ten minutes after this transaction, he comes shoving his way to the front of the line, looking very upset.)

Customer: “You didn’t give me the 10% off!”

Me: “As I explained, the 10% off is automatically applied when you renew a platinum rewards membership in the same transaction. You insisted on doing them separately. Now, you’re still going to get the 10% in rewards points to spend later, so in the end you’re saving just as much.”

Customer: *sputters* “But… but… you tricked me!”

Me: “You kind of tricked yourself…”

Narwailing On About It

| Portland, OR, USA | Books & Reading, Crazy Requests, Pets & Animals

(I work at a bookstore that mostly sells children’s books. A mother comes in with her daughter who is about six years old.)

Mother: “I’d like to make a complaint. Who is the manager?”

Me: “I am the manager. What is the problem?”

Mother: “I found this book in the nonfiction section.”

(She holds up a book about arctic animals. The cover shows a polar bear and a narwhal.)

Me: “Ma’am, that is a nonfiction book. It contains facts about those animals.”

Mother: “No, it does not. There’s no such thing as a narwhal! They are imaginary creatures.”

Me: “…”