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Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

Rotten To The Core

| PA, USA | Bad Behavior, Bizarre

(I’m working as a cashier and doing my best to make cheery small talk with customers. An old man comes through my line.)

Me: “Hello! How are you today, sir?”

Customer: “Terrible!”

Me: “Oh, sorry to hear that, sir.”

Customer: “And how are you?”

Me: “Um, slightly better than terrible, I think.”

Customer: “But you have to work!”

Me: “Yes, but I like my work and it helps pay my student loan bills.”

Customer: “Humph.”

(I finish scanning and bagging his items and print out his receipt.)

Me: “Here you go. I hope your day gets better, sir!”

Customer: “I don’t! I hope it stays ROTTEN!”

An Artificially Inseminated Refund

| Northwood, OH, USA | Bizarre, Food & Drink, Health & Body, Rude & Risque

(I am walking near the customer service area when I overhear a woman trying to return an item. We have a pretty liberal return policy; as long as you have the receipt and the actual item, you get your money back.  Only managers can approve returns, so customer service has called the assistant manager.)

Assistant Manager: “Yes, ma’am, how can I help you?”

Customer: I want to return this turkey baster here. I’ve got the receipt and everything.”

Assistant Manager: “Certainly, ma’am. I need to fill out this form and you’ll be on your way. What can I put down as the reason for return?”

Customer: “Well, no matter which way I sit, it HURTS!”

Assistant Manager: “…”

(The assistant manager turned bright red, got the customer’s money, and ran back to the break room in sheer embarrassment while the rest of us burst out in hysterical laughter.)

Her Relaxing Is Taxing

| Allentown, PA, USA | Bizarre, Crazy Requests, Musical Mayhem

(I work in a fair trade store. Like most stores, we play music over speakers throughout the day.)

Customer: “It’s too loud!”

Manager: “Excuse me?”

Customer: “Your music! It’s too loud!”

Manager: “No one else seems to think so; it’s certainly not as loud as they play in several of the other stores here. I’m friends with the manager at [Makeup Store] and their music is much louder.”

Customer: “That’s different! You’re not a REAL store!”

Manager: “…What?”

Customer: “You’re not a retail store! You’re fair trade! You’re a non-profit! You shouldn’t be acting like a real store!”

Manager: “Ma’am, we are a retail store. Our company is non-profit, that’s true, but retail stores is how we fulfill our mission.”

Customer: “You’re different! I come in here to relax, and I don’t expect it to be like other stores!”

Manager: “I’m sorry you feel that way. Is there something special I can help you find today?”

Customer: “What? No! I never spend money in here. I just walk around to relax!”