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Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

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Hope She Goes Away With The Flow

, | Luton, England, UK | Bizarre, Popular

(I work as a shop assistant in quite an expensive high street store. Because of the relatively costly items, customers expect a certain level of customer service. We also wear clothing from the store as our uniform, but with no real way of identifying staff, we usually greet our customers while we’re tidying the shop floor. I am going about my business when a customer walks in. I leave it about 30 seconds before approaching her.)

Me: “Good morning.”

Customer: “Hi. I was just looking for some clothes. Is that okay?”

Me: “Of course. What sort of clothing were you after?”

Customer: “Just clothes. Am I in the right place?”

(I realise that she is trying to make some kind of point.)

Customer: “This ‘customer service’ nonsense is ridiculous. ‘Are you all right? Do you need any help?’ It interrupts the flow of shopping. Shopping is an experience, and the shop assistant getting in your face interrupts the flow of shopping.”

Me: “Well, as we wear clothing from the store, staff members can be a little tricky to identify if they aren’t behind the till, so we greet customers so they know who to look out for if they need any help.”

Customer: “’Need help,’ pfft. If I need help I’ll come and find you. You don’t need to ask me if I need help. Do you know that leading psychologists (that’s what I do, I’m trained in psychology) have found that most people hate shopping now because of all this ‘customer service’ so they’d rather shop online? Isn’t that sad? Shopping is an experience and customer service is simply ruining it.”

Me: “We carry out customer surveys on a regular basis and we’ve found that customers actually request this kind of service and many of them shop here not only because of the clothing but also the standard of customer service we uphold, but I’m sure if you wrote a letter to the company they would take your thoughts on board.)

(She carried on for 10 minutes before she stopped ‘interrupting the flow of my working.’)

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Why You Need Hazard Pay: Reason Number Two

| Buffalo, NY, USA | Bizarre, Popular

(I work as a general janitor in a department store. I’m near the upstairs bathrooms, which are usually pretty quiet.)

Woman: “Excuse me! Can I throw something in your trash bin?”

Me: “Of course!”

Woman: *pulls out of her purse, no baby in sight, a full diaper* “Thanks!”

(She dumped the diaper and walked away. I have SO many questions…)

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Need Some Lights For All Their Darkness

| MN, USA | Bizarre, Popular

(I work at a furniture retail store as a cashier. I sometimes like to guess why customers are buying certain items, depending on the season, such as glasses for weddings, etc. We have a set of 100 white scentless tea-lights. A pair of customers, a man and woman who appear to be a couple, come to my register with about 10 packs of these, so I’m sure I know what they’re for.)

Me: “Lots of tea-lights! Let me guess, for a restaurant or a hotel?”

Woman: “Oh, no. Actually, we’re goth!”

(I burst out laughing. They look confused for a moment, but fortunately were understanding when I explained that that was the first time I’d gotten that answer.)