Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!


Happiness Is All In The Wrist

| CA, USA | Bizarre, Food & Drink, Language & Words, Rude & Risque

(The customers have just asked me to write on a cake. They are a woman, Customer #1, and a man, Customer #2. After I have written on it, Customer #1 is looking at my handiwork.)

Customer #1: “Oh, wow, you have nice handwriting.”

Me: “Thank you very much.”

Customer #1: “Very steady, and good wrist work. You must make your boyfriend very happy.”

Customer #2: *obviously very shocked, he sputters and tries to say something like “you can’t say that!”*

Me: “Actually…” *holds up my left hand and points to my ring* “Wedding ring.”

Customer #1: “There, see? You made him very happy.”


The Gift Of Death

| TX, USA | Bizarre

(I work at the service desk of a home improvement store. I’ve had a line of customers wanting to do returns and purchases. An older man walks up to my register.)

Customer: “I need a gift card.”

Me: “Okay, I can do that for you. Unfortunately the only two I have down here say ‘THANKS’ on them. Is that okay?”

Customer: “It’s for a funeral.”

Me: “…Oh. Uhm, well we have a much larger variety down at the regular registers.”

Customer: “You mean I have to go all the way down there after I’ve been waiting here for ten minutes?”

Me: “I’m sorry, but I only have these two gift cards down here, and they both say ‘THANKS.’”

(He huffed and walked away. I told a few coworkers and none of us could figure out why you would give a gift card for a home improvement place at a funeral.)


What A Sweet Old Bag

, | UK | Bizarre, Crazy Requests

(During the night shift at the restaurant I work at, a customer pulls up.)

Customer: “I’ll get a cheeseburger, a small [Soda], and some chips, please.”

Me: “Okay, will that be all for today?”

Customer: *deadpan* “Well, could you dip the bag in chocolate? Can you do that?”

(I laugh, because the customer made a direct quote from comedian Tim Hawkins who has a joke about how people never eat healthily at fast food places.)

Me: “I see that you watch Tim Hawkins!”

(There is an awkward silence on the other end of the phone.)

Customer: “Uh… who’s Tim Hawkins?”

Me: “Never mind.”

Customer: “But can you dip the bag in chocolate?”

Me: “No, sir, we can’t.”

(To this day I have no idea whether it was an actual, insane request, or if somebody with a sense of humor decided to mess with my mind.)


Wireless, Clueless, Hopeless, Part 25

| OR, USA | Bizarre, Hotels & Lodging, Popular, Technology

(I work front desk at a hotel.)

Me: “Front desk. This is [My Name]. How can I help you?”

Guest: “Yes, I was just wondering if you could maybe turn down the wifi?”

Me: “I’m sorry… Could you repeat your question?”

Guest: “Yeah, could you please turn the wifi down?”

Me: “I’m sorry; you want me to turn the wifi down? Are you having trouble connecting to the Internet?”

Guest: “No, I want it off!”

Me: “Well, I can’t turn it off; otherwise the other guests won’t have any Internet either.”

Guest: “Well, could you at least turn it down a bit, then?”

Me: “If you don’t want any Internet you can simply disconnect any devices you have from the wifi, but I can’t turn it down.”

Guest: *grunts and gives a deep sigh* “Okay, obviously you have no idea what wifi is.”

(The guest hangs up and a few hours later he comes up to the front desk and wants to check out a day early.)

Me: “Was there something wrong with the room that I could help you with?”

Guest: “Yeah, I want to get out of here because your d*** wifi is so strong! Maybe you should turn it down a bit so people can get some rest!”

Me: “I’m sorry, sir; I really don’t understand what you mean.”

Guest: “I’m leaving because I have a headache! If you had just turned down the f***ing wifi like I asked my head wouldn’t hurt so much!”

Me: “I’m… sorry?”

(The guest left in a rage and when I told my manager what had happened he laughed and agreed that he had no idea what was wrong with that guy.)

Wireless, Clueless, And Hopeless, Part 24
Wireless, Clueless, And Hopeless, Part 23
Wireless, Clueless, And Hopeless, Part 22


The Mother Of All Fakes

| Canada | At The Checkout, Bizarre, Liars & Scammers

(I have just finished making a sandwich for a woman when she starts speaking to me as I ring her up.)

Customer: “I’m sorry. Sometimes the spirits just won’t let me keep my mouth shut.”

Me: “Pardon?”

Customer: “I’m a psychic you see, and I have a message from beyond.”

Me: *not convinced* “Oh, really?” *prompts her to pay*

Customer: “Yes, it’s a message from your mother’s mother.”

(She then looks up at me and grins, I guess I was supposed to be excited. I prompt the machine again which she finally takes.)

Me: “Oh really? Which one?”

Customer: *her head snaps up, frowning* “What?”

Me: “Well, my mother was adopted, so she had two mothers, and both passed years ago.”

Customer: *flounders for a moment before speaking* “The biological one, the one you were closest with, her.”

Me: “Well, that’s funny. I didn’t know her well.”

(The customer finally finishes paying and I hand her her food. She frowns again, then grins.)

Customer: “The one you were closest with. She wants me to tell you she is always watching over you and will be your spirit guide.”

(She tries handing me her “business” card, which I just shove in my apron.)

Me: “That’s funny, as my mother and I also consider ourselves psychic. My mother’s adopted mother isn’t connected to the earth anymore. My mother’s biological mother, however, is connected to her and leaves her gifts and things. Have a nice day. Bye!”

(She stormed out, angry I just outed her. My coworkers and I had fun at her expense, and I looked her up from her business card. She has gotten in trouble for scamming people. I may believe in psychics, but most of them don’t butt into people’s lives, especially at work. You learn to keep your mouth shut; it can ruin a person to hear things like that.)

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