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Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

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A-Salted With Your Fishy Tale

| NJ, USA | NJ, USA | Bizarre, Crazy Requests, Pets & Animals, Popular

Me: “Hello, this is [Pool Store]. How can I help you?”

Customer: *on the phone* “Hi, I just bought a house with a pool and had some questions.”

Me: “Certainly. First I need to know if it’s a salt or freshwater pool.”

Customer: “I don’t know; how could I find that out?”

Me: “I need to you check to see if you have a salt generator or not.”

Customer: “All right, I think it’s a salt pool. How would I start it up?”

Me: “Do you know the gallonage of your pool?”

Customer: “Yes, it’s [average size pool].”

Me: “All right. Well, looking at my chart, you’re going to need 625lbs of salt to reach the required concentration if the concentration is currently 0ppm.”

Customer: “That’s a lot of salt.”

Me: “Yes, it is, sir.”

Customer: “How would I add the salt?”

Me: “Just toss it into the pool; there’s no special way of adding it.”

Customer: “That’s not how you do it.”

Me: “Yes, it is, sir. There may be other systems out there but if it’s our pool then you don’t have a special salt system attached.”

Customer: “Are you sure that’s how you add it?”

Me: “Yes. You want to raise your salt level to between 3000ppm and 3500ppm and to go to that from scratch, for your size pool, you need to add 625lbs of salt.”

Customer: “All right. Is it going to taste like salt?”

Me: “That’s a common misconception with salt pools. If the salt is within that range you won’t taste salt; if it’s 6000pm or higher you may.”

Customer: “So you’re telling me I need to add 1250lbs of salt?”

Me: “Not unless you want to taste salt.”

Customer: “What if I want to?”

Me: “Why would you want to taste salt?”

Customer: “Because I want it to be like the ocean.”

Me: “Ok…”

Customer: “How much salt would I have to add to my pool to be able to put fish in and swim.”

Me: “Are you telling me you want to make an open air salt water aquarium out of your pool?”

Customer: “Yes.”

Me: “Then I suggest you talk to a pet store. We can sell the salt but I have no experience in maintaining marine life.”

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Taxing Faxing, Part 18

, | Sacramento, CA, USA | Bizarre

(I’m manning the copy center counter when a regular customer approaches. I’ve helped her before, but she doesn’t seem to recognize me. While I’m helping her, she stands next to our shipping kiosk and reads the list of items we’re not permitted to mail.)

Customer: “I need these documents faxed, please. Wouldn’t you know it? My fax machine at the office sends documents everywhere BUT that area code! I’ve even sent it to offices one city over!”

Me: “Wow, that’s—”

Customer: *interrupts* “Isn’t it? We’ve tried calling the machine’s tech support and everything! I’ll never understand. Does this sign REALLY have to tell people they can’t ship fireworks? What kind of idiot would try to ship fireworks!?”

Me: “Yeah, some pe—”

Customer: “I know, right!? Bunch of idiots trying to get around local laws or something.”

Me: “Looks like we’re all set here, ma’am. If you’ll just come over to the cash register with me, I can ring you up for ev—”

Customer: “Where am I supposed to pay for the fax service, dear? Can I pay here with you?”

Me: “Yes, the debit machine is right over here, by th—”

Customer: *tosses her card on the counter*

Me: “Card reader’s over here, ma’am. Did you want a bag for your papers?”

Customer: *peering at my name badge* “Oh! Your name’s [My Name]?! What a unique spelling! I love it!”

Me: “Thanks, ma’am, it’s—”

Customer: “You’ve been SO helpful! I never receive excellent service like this when I come in! Have a good day!”

Me: “You’re welcome; enjoy the rest of y—”

Customer: “I’m going over there to look at briefcases!”

(She wandered cheerfully off, and boy, was I glad she hadn’t asked me to show her anything else in the store!)

Related:
Taxing Faxing, Part 17
Taxing Faxing, Part 16
Taxing Faxing, Part 15

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Beer Today, Gone Tomorrow

| Boyne Falls, MI, USA | Bizarre, Food & Drink

(I work in a restaurant at a popular ski resort. This story happens in the middle of the day during the week. A man walks up to me when we’re very slow.)

Customer: “Hi, are you guys open?”

(We are obviously open, even though we aren’t busy.)

Me: “Yep! Were you looking to sit down and eat?”

Customer: “No, I wanna sit at the bar.”

Me: “All right, I’ll go find the bartender.”

(I walked away and got one of the servers to help him, as I couldn’t find the bartender.)

Server: “What can I do for you?”

Customer: “Can I have a [Draft Beer]? It won’t be here long. ”

(The server turns around to ring him up. Once she turns around, the beer is gone. He pays and leaves quickly.)

Me: “…What just happened?”

Server: “I wish I knew.”