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Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

Imprisoned By The Name

| Washington DC, USA | Bizarre, Crazy Requests, Criminal & Illegal

(I work at a call center where we receive in-custody records from county jails and state prisons. Most people who call us or are routed to us by calling the jail think we are the jail they are calling. This call comes in on the DC line.)

Customer: “Um, hi, yes, I have a friend who is missing, and I want to know if he’s in jail there? His name is [Name]. But he could be in there with the last name [Other Name], too.”

Me: “Okay, let me take a look.” *runs search* “No, ma’am, there’s no one in the system by either name.”

Customer: “His name has to come up to for him to be in jail there, right?”

Me: “…that’s correct, ma’am.”

Can’t Hold A Finger To His Complacency

| NY, USA | Bizarre, Health & Body

(I am in the waiting room at an urgent care facility. A young man in his 20s walks up to the receptionist, a bloody paper towel around one hand.)

Receptionist: “Is it still bleeding?”

Caller: “Yeah. I have it in a bag, see?”

(He then pulls out a plastic bag from a pocket, with the tip of his finger inside.)

Receptionist: “You need to go to the ER.”

Caller: “Aw, man, really?”

Receptionist: “Um, yes. Yes, you really do.”

(He only seemed mildly disappointed, but turned and calmly walked out of the office.)

Just Another Crappy Day At Work

| Golden, CO, USA | Bizarre, Food & Drink

(I work in the bakery, and a customer came in with a ‘unique’ request for a birthday cake order.)

Customer: “…so I need this cake to resemble a big dog turd. Can you guys do that?”

Me: “Don’t worry, sir; our decorator will make sure your cake looks like crap!”