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Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

Smile, And The Whole World Goes Crazy

| Toronto, ON, Canada | At The Checkout, Bizarre

(I’m in line at a grocery store. The cashier is a girl in her teens, and looks like she’s had a long night. She’s not rude or anything, just not particularly perky. She’s bagging the customer’s items.)

Customer: *leaning towards the cashier with a big creepy smile on her face* “You know, the smiles here are free!”

(The cashier’s eyes widen a little, but before she can decide if this woman is serious, the customer keeps going:)

Customer: “You know, I used to work as a cashier, and I know how hard it can be, but you just HAVE to keep smiling! Smiling is SO important in this job!”

(She smiles even wider, clearly pleased with herself and the ‘wisdom’ she’s imparted. She takes her bags, smiles EVEN WIDER, and skips off.)

Me: “I wonder if she knows that she stole that line from McDonald’s?”

Cashier: *dazed* “No, I think she thinks she came up with it. Thank god I’m off in five minutes!”

I Don’t Want To Wait. Oh Wait.

| MI, USA | At The Checkout, Bizarre, Food & Drink

Me: *answering the phone* “[Restaurant]. This is [My Name]. How can I help you?”

Customer: “Can you cook us a cheese pizza, and a pepperoni and beef pizza, and put them on the buffet? We are coming in to eat and we are in a hurry and don’t want to wait.”

(Even though we don’t normally do this, it’s a slow day, so I say okay. The customer and her friends arrive in about 10 minutes.)

Customer: “Are the pizzas we called ahead about ready yet?”

Me: “Yes, they were just put on the buffet for you.”

Customer: “Good, because we don’t want to wait.” *she looks at the menu* “Oh, can I order a 10-piece buffalo wings, too?”

Me: “Okay, but they take about 12-15 minutes to cook.”

Customer: “Oh that’s fine. We can wait.”

Seeing The Funny Side Of The Complaint

| TX, USA | Bizarre, Crazy Requests

(I am the assistant manager at a video rental store in a very small town. Most of the people who work here are friends outside the job. The store manager calls me and another girl into his office because there has been a complaint from a customer. He has to work really hard keeping a straight face while he tells us:)

Manager: “A lady has complained that you were smiling too much while you worked. I made her repeat herself twice because I couldn’t figure out what her complaint was. She got mad and said ‘your employees enjoy their jobs too much; work shouldn’t be fun!'”

(Since it was such a small town, it wasn’t very hard to figure out who the sour puss was and we made sure to put on our super serious faces whenever she came in. I’m not sure how effective it was since we’d always dissolve into fits of giggles whenever she wasn’t looking.)