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Category: Bizarre

For whatever reason, some Customers are just plain odd. And the service industry unleashes them on to unsuspecting clerks with often hilarious results. If you like your customers just plain bizarre, then read on!

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Salt And Paper

| Jacksonville, FL, USA | At The Checkout, Bizarre

(I work in the deli in a small grocery store. I am there with two other people, and we are all in our last week of training. Two minutes before my shift ends, a sweet looking older lady comes up to the counter.)

Customer: “Do you sell salt-free turkey?”

Me: “We do not, but we have reduced-salt turkey.”

Customer: “Oh, no, that’s not good enough. What other types do you have?”

Me: “We have oven roasted—”

Customer: *cuts me off* “I will have that. Can I try a sample first?”

Me: “Of course.” *I slice off a piece and hand it to her, but she refuses it*

Customer: “You didn’t wrap it in paper first. I need it in paper.”

Me: “Oh, yes. Sorry ma’am.”

(I wrap the slice in wax paper and hand it to her. She eats it and gives me a thumbs up, but continues talking.)

Customer: “You know, it’s very rude of you to hand it to me without the paper.”

Me: “I am very sorry ma’am.”

(I slice the rest of her order. She turns to my coworker who has just walked up. I am standing within arms distance from her.)

Customer: “Are you training her?”

Coworker: “We are all in training, ma’am.”

Customer: “Well, she doesn’t know what she is doing. She tried to force me to take a sample without the paper, and then gave me an attitude when I asked for it. You need to have a serious talk with her.”

Me: *I hand her her turkey in a bag* “I am very sorry, ma’am. Is there anything else I can get for you?”

Customer: “Definitely not. But always remember the paper. We simply cannot do without the paper.”

Me: “Again, I am sorry. You have a nice day.”

Customer: *she walks away, still muttering under her breath* “I always have to have the paper.” *she stops and looks at the bag of turkey* “Hmm, I wonder if this is salt-free.”

Me: *I turn to my coworker who looks just as confused as I am* “And on that note, I am going home.”

Coworker: *mockingly* “Just don’t forget the paper. Always remember that paper. We cannot survive without the paper.”

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Not Happy With Your Stock Response

| CT, USA | Bizarre

Customer: *looking at the leashes* “Are there any others?”

Me: “Only what is there.”

(The customer then proceeded to pull my overstock bins out and look through them, expecting to find the hidden stock we only sell to the customers smart enough to know where to find them.)

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Unknown Caller Is On An Unknown Amount Of Substances

| Ada, MI, USA | Bizarre

(The caller ID says UNKNOWN CALLER.)

Me: “Thank you for calling [Gas Station].”

Caller: “Hey, I was at your gas station earlier today and I bought an e-cigarette from you guys. I just wanted to let you know that when I lit my e-cigarette like I always do, it blew up.”

Me: “Pardon, sir?”

Caller: “Yeah, it exploded. I don’t know whether it was just my e-cigarette that was defective, or if it was all of them or what.”

Me: “I’m… sorry to hear that, sir. I’ll let my manager know, and we’ll see what we can do.”

Caller: “Yeah, that’d be great. Can I talk to your manager?”

Me: “I’m sorry, sir, but she’s not here. She’s probably at home sleeping.”

Caller: “Oh. Okay… So, how are you doing tonight?”

Me: “Uh… I’m doing all right, sir. How are you doing?”

Caller: “Well, other than the e-cigarette blowing up in my face, I’m not doing too bad.”

Me: “That’s good to hear, sir.”

Caller: “Yeah. So how are you doing?”

Me: “I’m… doing fine, sir. Thank you.”

Caller: “Oh, yeah? That’s good. That’s good. Hey, what’s your name?”

Me: “[My Name], sir.”

Caller: “Okay, [My Name]. How are you doing tonight?”

Me: “I’m sorry, sir… I don’t understand.”

Caller: “How are you doing this evening?”

Me: “I’m doing just fine, sir. How about you?”

Caller: “Other than my e-cigarette blowing up, I’m doing all right. So how’s working at a gas station, [Not My Name]?”

Me: “It’s all right, sir.”

Caller: “Is it any fun?”

Me: “Not anymore than any other job, really, sir.”

Caller: “Oh, yeah? That’s cool. Do you get a lot of bathroom and smoke breaks there?”

Me: “Well, I, uh, I step away from the register when I need to go to the bathroom, and I don’t smoke, sir.”

Caller: “Oh, yeah? That’s good. That’s good. You shouldn’t smoke, [Not My Name]. It’s bad for you.”

Me: “I know, sir, that’s why I don’t.”

Caller: “Good. So… what else do you sell there besides gas?”

Me: “Well, mostly we sell cigarettes and junk food, sir.”

Caller: “How about soda?”

Me: “Yes, we do also sell soda, sir.”

Caller: “Do you get a lot of teenagers buying cigarettes, [Not My Name]?”

Me: “I do get a few, sir, but I always remember to card them.”

Caller: “That’s good, that’s good. Did you know, I was reading something on the Internet this morning, said that this generation of teenagers has the fewest smokers of any generation? Only like 9%.”

Me: “I believe it, sir.”

Caller: “But you still get a lot of teenagers buying cigarettes?”

Me: “Only if they’re of age, sir. I’d imagine that most of the other teens who don’t smoke don’t have a reason to visit our station as often.”

Caller: “Good point. So, what’s your favorite pop, [Not My Name]?”

Me: “I’d say [Soda], sir.”

Caller: “[Soda]? That’s a good pop.”

Me: “Yes, sir.”

Caller: “So do you, like, have cups you can fill with pop there?”

Me: “Yes, sir, you can fill a cup with soda at our gas station.”

Caller: “What kind of soda do you get from the fountain pop?”

Me: “[Soda], sir.”

Caller: “Oh, yeah, ’cause that’s your favorite, right, [Not My Name]?”

Me: “Yes, sir.”

Caller: “So… you ever drank gasoline? ‘Cause y’know, you work at a gas station?”

Me: “Um… no sir.”

Caller: “You never drank gasoline? I always wanted to try it.”

Me: “No, sir, I think that would make me very sick.”

Caller: “Yeah, you’re probably right. So, how does the register work?”

Me: “Well, it’s a touch screen, sir. You just press the right buttons and the software handles the numbers.”

Caller: “Oh… do you sell a lot of [Candy #1]?”

Me: “No sir, I don’t sell [Candy #1] very often.”

Caller: “Do you sell a lot of [Candy #2]?”

Me: “No, sir, I don’t sell a lot of [Candy #2], either.”

Caller: “Yeah, man, [Candy #2] are my favorite, [unintelligible].”

Me: “I see.”

Caller: “Hey, [Not My Name], what did you say your name was again?”

Me: “[My Name], sir.”

Caller: “[My Name]… like [My Name] the Bomb?”

Me: *having no idea who that is* “Yes, sir, like [My Name] the Bomb.”

Caller: “Cool. Hey, you’re a cool guy, so I’m gonna call you [My Name] the Bomb. Is that all right?”

Me: “That’s fine, sir.”

Caller: “Cool. Hey, I got stuff I gotta do, so I’m gonna go now, [My Name] the Bomb. I’ll call again later, all right?”

Me: *dear god, please, no* “Sure, sir.”

Caller: “All right. Later, [My Name] the Bomb.”

Me: “Have a good night, sir.”

(Two minutes later, the phone rings, caller ID says UNKNOWN CALLER.)

Me: “NOPE.”

(I think he tried to light his e-cigarette with a lighter, like a real cigarette, and that’s why it exploded. Also, the third shift person went through that day’s transactions. We didn’t sell any e-cigarettes that day.)

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A Turn-Up For The Books

| ON, Canada | Bizarre, Books & Reading

(We are located in a mall, and for about five years, had a used book sale in the hallway right outside our store, with the money going to different charities every few months. With mall construction going on, we had to take it away.)

Customer: “Um, yeah, you used to have a book sale in the hall, but I don’t see any books anywhere.”

Me: “Yeah, we had to get rid of it, unfortunately.”

Customer: “So can I just give my books to you, then?”

Me: “No, we’re no longer doing the book sale.”

Customer: “So where do I take my books, then?”

Me: “Um, you can take them to the library, or I believe there is a used book store downtown you could take them to.”

Customer: “Ugh. I wanted to give them to you guys, though!”

Me: “Yes, but we no longer have a book sale.”

Customer: “Well, could I just put them on the floor in the hall?”

Me: “…No.”

Customer: “Why not?”

Me: “Because then there would just be books on the floor in the hallway.”

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We’re Not Buds

| NE, USA | Bizarre, Food & Drink

Customer: “Gah! Why am I drinking this? Why did I order Bud Light? I hate Bud Light! Will you get rid of this and get me a Busch Light instead?”

Me: “Sure.”

(I take her half full bottle of Bud Light and dump it out and get her a Busch Light.)

Customer: “GAH! WHY DID YOU DO THAT?”

Me: “You asked me to get you a Busch Light.”

Customer: “No! You dumped out the Bud Light!”

Me: “You said you didn’t want it.”

Customer: “But you didn’t have to dump it out!”

Me: “What else am I supposed to do with it?”

Customer: “But that’s wasting it!”

Me: “BUT YOU DIDN’T WANT IT! What else was I supposed to do with it?”

Customer: “Well, YOU could’ve drank it! Why didn’t YOU drink it?”

Me: “I think you need to leave.”

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