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Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

Skating Past Bigotry Into Racism

| London, England, UK | Bad Behavior, Bigotry, Crazy Requests

(I work in a skateboard shop. I’m female and have been working on skateboards from the age of 15. A teenage black male customer approaches my coworker and me. My coworker is also black.)

Customer: “Yo, can you get out here and put fresh tape on my board?”

Me: “Oh I’ll be happy to do that for you! Did you want a design or logo cut out? I just did this one; it looks pretty good.”

Customer: “I ain’t having a girl touch my board. I want somebody who knows what they’re actually doing, not a woman!”

Coworker: “Actually, she’s probably the quickest and neatest taper here, and watch your attitude.”

Customer: “Nah man, I’m not having some b**** wreck my board!”

Coworker: “Right, that’s it. Get out of my shop.”

Customer: “What?! No way. You can’t kick me out because I’m black.”

Coworker: *gestures to self* “It’s hardly because you’re black, is it? It’s because you’re insulting staff. Get out.”

Customer: “That’s discrimination! I’m going to sue you!”

(The customer leaves, ranting all the way out the door about how girls shouldn’t work in skate shops and he’s going to sue us for discriminating on race.)

Coworker: “Yeah, good luck with that, mate.”

A Wee Bit Foreign, Part 2

| Brisbane, QLD, Australia | At The Checkout, Bigotry, Language & Words

(I am Scottish, and working the registers.)

Me: “Hi, how are you today, ma’am?”

Customer: “Pardon?”

Me: “Uh, was just asking how you were going today.”

Customer: “Wow, that’s a strong accent you have there. Are you working whilst backpacking or something?”

Me: “No, ma’am, I have lived here for the last 10 years now. Moved over here with my parents.”

(I continue scanning and packing the customer’s items, while she just stares at me blankly.)

Customer: “So, if you’ve been here so long, how come you still can’t talk properly?”

Me: “Uh… I’m sorry, ma’am?”

Customer: “Oh, it’s alright. Not your fault you’re a bit slow.”

(After finishing the transaction in stunned silence, she thanks me and leaves with her items. I look over at my supervisor who heard the exchange.)

Supervisor: “You always get the interesting ones, don’t you?”

Related:
A Wee Bit Foreign

Straight-Talking Money

| Spokane, WA, USA | Bigotry, Crazy Requests, Money

(I am working the queue for a regional bank, when an absolutely furious customer calls in.)

Caller: “I want to cancel my account RIGHT NOW!”

Me: “I’m sorry to hear that, ma’am. Can I get some information from you to pull up your account?”

Caller: “Let me tell you WHY I am canceling my account. I went down to my branch today and do you know who you have working for you? A god-d*** [homophobic slur]. I refuse to do business with a bank who hires such immoral abominations against God! If you want to keep my business, you’ll have that flaming f** fired ASAP!”

Me: “Ma’am, the federal law states we cannot discriminate against a person’s sexual preference. So, no, we will not fire him simply because he is a homosexual. Secondly, in order to close your account, you’ll need to go down to your local branch. There are some documents the law requires you to sign.”

Caller: “This is bull-s***! Who do I talk to at the branch?”

Me: “You’d speak to the manager… the gay manager. He’s the only one who can close your account.”