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Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

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Installed The “Lies” Plug-In

| CA, USA | Bad Behavior, Bigotry

(I work at an antique store but sometimes we get electronics and modern merchandise in the store. I always greet customers when I’m working as cashier since the registers are right in front of the door. This woman walks in and I greet her, but she just glares at me. I knew she would be trouble.)

Customer: “Hi. I was wondering how can I find out if this actually works?” *she has an old phone in her hand*

Me: “Well, what does it say on the tag?”

Customer: “I already read the f****** tag. It doesn’t say anything besides the description of the phone.”

Me: “Well, unfortunately, ma’am, in order for me to find out whether this phone works or not, I would have to unplug the telephone cord. That would turn off our fax machine and our credit card machine, so unfortunately, I can’t tell you if it works.”

Customer: “Well, isn’t there another store I can go to and ask them if they’ll unplug their lines for me?”

Me: “I can assure you that no businesses around here will be willing to unplug their lines to plug in a phone that doesn’t belong to them.”

Customer: “Don’t f****** lie to me, you b****! The other store I went to said they would unplug their lines for me!”

Me: “We’re not affiliated with that store, ma’am. I’m not allowed to walk over there and ask them to unplug their lines.”

Customer: “Well, no wonder you’re such a fat b****! You can’t even walk a couple of blocks to help me?! I want to speak to your manager immediately! Why would she ever hire a fat little s*** like you?! What kind of store is this?! I want to speak to the owner. You’ll get fired, just see!”

Me: “No problem, ma’am. I’ll have my manager meet with you shortly.”

Manager: “What’s the problem, ma’am?”

Customer: “This stupid employee of yours was extremely rude to me! I want her fired immediately!”

Manager: “What has she done to you?”

Customer: “She REFUSED to plug this phone in for me.”

Manager: “Ma’am, I heard the whole conversation. There is no need to lie about someone who’s young enough to be your granddaughter. If you like the other store so much, I suggest you find your phone there.”

Customer: “You’re all racist! I’m calling the person who owns this place! I’ll Yelp how terrible you and your employees are!”

(She promptly left the store, red faced and embarrassed. I never did find that Yelp review, though.)

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Making Daddy Proud

| Pasadena, MD, USA | At The Checkout, Bad Behavior, Bigotry, Popular

(At my store, whenever a customer does a return it usually takes two-three business days before the bank refunds the money. There is nothing we can do on our end, since the transaction is considered closed.)

Customer: *storms up to my counter* “I demand to see a manager.”

Me: “That would be me, sir. How can I help?”

Customer: “I said a MAN-ager.”

Me: *I am a 5’3” woman* “I am the MAN-ager, sir. How may I help?”

Customer: “Fine. I returned something yesterday, and the money isn’t in my account.”

Me: “What time did the return take place?”

Customer: “Like, 6-ish.”

Me: “Okay, normal return time is around two-three business days, but since you did the return after normal bank hours it may take a bit longer.”

Customer: “Ugh! Typical woman, always trying to take a man’s money.”

(This comment has pushed my buttons and I fail to stop my mouth.)

Me: “I don’t need your money; I have my own, thanks.”

Customer: “Yeah, I bet daddy gave it to you.”

Me: *stone faced* “My dad’s dead.”

Customer: *embarrassed* “Uh… well, I um, bet your boyfriend gives you money.”

Me: “I’m gay, and single.”

Customer: “I, uh…” *quickly leaves*

Coworker: *turns to me* “I didn’t know your dad was dead.”

Me: “He’s not. I just throw that at them, because they don’t know how to handle it. But, I am gay and single.”

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Not Horsing Around About It

| USA | Bigotry, Crazy Requests, Food & Drink

(I work at a pretty popular national drive-in themed fast food place that has a special on shakes after 8:00 pm. It’s a slow night when the following happens.)

Me: “Welcome to [Restaurant]. May I take your order?”

Customer: “Yeah, my friend wants a cheesecake milkshake, and I’ll take a large strawberry shake.”

Me: “All right, anything else for you tonight?”

Customer: “Yeah, on the strawberry shake, I want you to draw a horse on it.”

Me: *thinking I misheard* “I’m sorry, could you repeat that?”

Customer: “I want you to draw a horse on it.”

Me: *to my manager* “He wants me to draw a horse on it.”

Manager: “Can you draw a horse?”

Me: “Sure.”

Manager: “Go for it.”

(I drew the horse. Never heard from that guy again.)

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Not Have A Wale(s) Of A Time

| Wales, UK | Bigotry, Extra Stupid, Geography, Popular, Tourists/Travel

(The football world cup is on. A lot of English ex-pats have retired to our town and are displaying their flags. A lot of the Welsh people who live in town also choose to display Welsh flags, all year around.)

Customer: “Take them down.”

Me: “Sir? Take what down?”

Customer: “The bloody flags, you idiot. Take them down!”

Me: “Sir, respectfully I’d like to know what flags? We have none on display here.”

Customer: “Not here, you bimbo. All over the bloody town. F****** Welsh flags! It’s the world cup. YOU should be supporting ENGLAND.”

Me: “I don’t control what flags residents and other businesses choose to display – besides, this IS Wales. Many people are as proud to be Welsh as you obviously are to be English.”

Customer: “Well, it’s disrespecting the Queen.”

Me: “I’m sorry you feel that way. Do you have a query I can help you with?”

Customer: “Yeah. I want these for the grandkids.”

(He hands me a fistful of souvenirs that all say ‘WALES/CYMRU’ on them, including a football with Welsh dragons on it, several Welsh flag erasers, and… a miniature Welsh flag!)

Me: “Uh… sure. That’ll be [price]. Have a great day!”

Customer: *leaves, muttering to himself* “Bloody foreigners. No respect.”

Coworker: “Welsh? Foreigners in our own country?”

Me: “Ah, [Coworker], did you not know that EVERYWHERE is foreign, even if you are English and somewhere besides England? It is everybody else and not you who is the foreigner.”

Coworker: “I hope Scotland votes ‘yes.’ Then, maybe we can think about leaving, too!”

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Can’t Kiss Them Goodbye

NY, USA | Bad Behavior, Bigotry, Popular, Wild & Unruly

(I’m a woman at a store with my girlfriend. While we’re giving each other the occasional kiss, it’s nothing too obnoxious. Another customer sees us and storms over.)

Customer: “I don’t care what you two [slurs] do at home, but this is being out in public. There could be kids here!”

Me: “Sir, we’re not doing anything remotely wrong.”

Customer: “Keep saying that, [slur]! I’ll get you kicked out!”

Girlfriend: “What’s your problem? We haven’t done anything to you!”

Customer: “You f****s are all the same. First you demand equality, then you attack us, then you cry out when we retaliate. You all should be rounded up and killed!”

Me: “Uhm, sir, all we’ve done is kiss. If that’s so offensive, then you can leave.”

Customer: “F*** you, you f**** [slur]! Go to h***!”

(We run and get an employee, who calls a manager over. We tell him what happened, and the customer comes over.)

Customer: “You! Manager! I demand you remove these two [slurs] at once!”

Manager: “No. They have done nothing disruptive. You, however, need to get out.”

Customer: “What?! But I’m straight! These two f***s are gonna terrorize this place! You have to kick them out!”

Manager: “Get out before I call security.”

Customer: “If you won’t kick them out, I will!”

(The customer lunges for me and my girlfriend. The employee suddenly grabs his collar and yanks him away from us. The manager starts calling security over while the guy keeps screaming at us.)

Customer: “YOU TWO [slurs] SHOULD BE KILLED! BEHEADED!”

Manager: “Please quiet down; there are kids in the store.” *he turns to me and my girlfriend* “Are you two okay?”

Me: “Yeah, we’re both fine.”

(Security arrived and tried to drag him out. He kept trying to get us, eventually turning to the officers. The police were called, and the manager took us to his office to wait. The police showed up soon after. We gave our statements, and then watched the guy get arrested. Apparently he’d assaulted other people, and threatened to kill ‘those f***s’ several times.)

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