icon_bigotry

Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

icon_bigotry

A Dark Assumption

| NV, USA | Bigotry, Popular

(Our retail store hires a young African-American student to work on our sales floor. He’s funny, intelligent, and so sweet, he’s practically made of sugar. In short, he’s the least intimidating person in our staff. A middle-aged female customer comes up to me, looking a bit nervous.)

Customer: “Excuse me.”

Me: “Yes, ma’am.”

Customer: “I need to ask you a question. Do you have a black man working here?”

Me: “Yes… that’s [New Hire]. He’s been here for about two weeks.”

Customer: *relieved* “Oh, thank goodness. I was worried there for a moment. I own the shop next door and I was attacked by a black man last week. I just wanted to make sure it wasn’t him.”

(I assure her that my coworker is, in fact, supposed to be here, and she happily walks away. I’m both startled and angry that the lady would assume that my sweet coworker would be her attacker simply because he is black. Frustrated, I head into the back room where the new hire and the manager are working. I relay the story to my manager while my coworker listens a few feet away.)

Manager: *jokingly* “[New Hire]! You haven’t been attacking anyone lately, have you?!”

New Hire: *also jokingly* “Not that I know of…”

(I’m glad he was such a good sport about it and laughed it off, but it still pissed me off that the lady would accuse my coworker of such a terrible thing based solely on his skin color.)

icon_bigotry

No One Disables You Like Family

| TX, USA | Bigotry, Family & Kids, Popular

(I work for a disability lawyer, and we hear some interesting reasons for why people believe they should get disability. One afternoon, an elderly woman comes in with her two grandsons.)

Grandma: “I need to, uh, talk with someone about disability.”

Me: “I can help you with that!” *pulls out information intake sheet* “What’s your name?”

Grandma: “It’s not for me, though.”

Me: “Oh! Okay, who is it for?”

Grandma: “It’s for my grandson. He’s gay.”

Me: “Okay…” *looks at the two guys with her, since both are clearly over 21 and considered a legal adult* “Which one…?”

Grandma: “Oh, he’s not here. He won’t come out of his room. He’s gay. He doesn’t want to talk to us or anything.”

Me: “I see. Well, being gay isn’t a disability. Aside from that, if he’s over 18, he would have to call us himself.”

Grandma: “But he’s gay!”

Me: “And that’s not a reason for disability.”

Grandma: “It is for me!”

icon_touriststravel

Cut-Price Husbands

| New Zealand | Bad Behavior, Bigotry, Popular, Tourists/Travel

(We have a policy in which we will beat our competitor’s prices by a dollar if a customer pays on that day. We can make no further discounts or deductions on the reduced price if a customer asks for that service, as if we do, we risk running a debit with the airlines. We publicize this far and wide, so we get customers approach us on a daily basis.)

Customer: “I’ve found this price to the USA, but I want you to price beat it for me.”

(This can involve a few minutes of work, as we have to research the price, and confirm it is still valid. In this case everything is fine, and I can proceed.)

Me: “Okay, well, we will match this price, and better it by $1.”

Customer: “No. No, I want more off. You will give me another 10% off the price, and waive all the fees.”

Me:”I’m sorry, but that’s just something I can’t do. This is the lowest price you can get. It is already a sale price, and we’ve dropped the price again to beat our competitors. I can’t give you anything further. Dropping the fees will actually anger the airline, as that incorporates their fuel charges. ”

Customer: “No, you will. And I might buy more travel from you in the future.”

Me: “I’m sorry, sir, but I can’t.”

Customer: “Give me a discount!”

(This goes on for more than 10 minutes with the customer insisting that I must give him a 10-20% discount.)

Me: “Sir, honestly, I have given you the best price in the country. I can get my manager to confirm this, if you would like?”

Customer: “No, I can tell your manager will just do what you say. This is because you aren’t married isn’t it?”

Me: “What?!”

Customer: “You’re not wearing any rings. You’re not married, as you obviously don’t know how to treat a man. If you give me this discount, it will prove that you are worthy for a husband!”

(Unbelievably I kept my cool. He went away after 30 minutes, telling me what a hard and difficult woman I was. He still booked, and even then harassed my colleague for asking about the entry visas!)