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Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

A Bad Hair Day

| FL, USA | At The Checkout, Bigotry, Family & Kids, Health & Body, Top

(It is Christmas Eve. I have just finished a very difficult 13-hour shift, with a 2-hour commute to the small town I live just outside of. I am picking up milk. My hair is cropped short, and though I am very skinny, my uniform is shapeless except for the back brace I am wearing. As I get in line, a very drunk customer behind me turns to another customer.)

Drunk Customer: “Can you believe this [lesbian slur]? Look at her! She can at least clean herself up before coming into our town! What a fat useless c***! She’s wearing a d*** girdle! Ha! That fat will melt right off when she goes to Hell!”

(The drunk customer continues berating the way I look, and throwing insults over his shoulder. Finally I have had enough. I set my milk on the conveyor belt and spin around to face the man.)

Me: “Let’s get a few things straight! First, this is a back brace, not a girdle! I wear it because I was born with a deformed pelvis and spine, and I can very easily paralyze myself with improper body mechanics. Secondly, I have been with my MALE fiancé for five years. But at least you are right about one thing. I would look a h*** of a lot better with my hair long. I used to have long, beautiful, full curls. So beautiful, in fact, my six-year-old niece would cry every time I visited her because she lost all of her hair when she started chemo for her leukemia. So for Christmas, I cut off all of my long feminine curls and have had them made into a wig so she doesn’t have to feel ugly when she goes to school. I just thank God she lives two towns over, because after what you’ve said about me, I can’t imagine what you and the rest of the people here like you would say to a sad, sick little girl!”

(The next time I went back to pick up a few things, the manager approached me. It turned out the entire staff had donated to my niece’s cancer treatment!)

That’s Racism In Black And White

| SD, USA | Bigotry

(The company hires in groups and trains people in a class like settings. After a month of training we’re finally let out on the phones.)

Coworker: “Hello. Thank you for calling [Company Name] Customer Care. This is [Name]. How may I help you?”

Customer: “Oh my gosh! I’m so happy to finally be talking to a white person!”

(My coworker is Native American and Indian!)

Pot Calling The Kettle Everything

| Los Angeles, CA, USA | Bigotry, Food & Drink, Language & Words

(I work in a South American restaurant that tends to get a lot of Asian customers. Since I’m fluent in Mandarin Chinese, Korean, Khmer [Cambodian], and Tagalog [Philippines], I’m often called on to serve customers who don’t speak English. A group of seven customers come in.)

Customer #1: *obviously struggling* “Can… I… has this?”

Me: *taking a guess* *Mandarin* “Would you be more comfortable in Mandarin?”

Customer #2: *Korean* “Stupid Mexicans. Can’t even tell the difference between a Korean and a Chinese man.”

Me: *Korean* “I apologize, ma’am. I guessed based on [Customer #1]’s accent and it seems I was wrong. Can I take your order now?”

Customer #3: *English* “No. I want to talk to your manager.”

(I go back to get the manager, who is Peruvian.)

Manager: “Can I help you?

Customer #3: “Yes. I want to complain about your Mexican waiter’s horribly racist demeanor.”

Manager: “How was he being racist? He’s usually very culturally sensitive.”

Customer #4: “You Mexicans are all the same, never bothering to think that maybe there are more types of Asians than just Chinese people.”

Manager: “First of all, your waiter is from Puerto Rico. I’m from Peru. So maybe you shouldn’t be so quick to complain about being unable to differentiate ethnicity.”

Customer #3: “I don’t see what that has to do with anything.”

(Sighing, my manager assigns a Chinese-American waiter to them. He can only speak English and ends up having to have customers 3 and 4 translate for the rest of their table in order to get their order. Amazingly, they never complained about the difficulty in ordering.)