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Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

Wish You Could Jew Something

| Pittsburgh, PA, USA | At The Checkout, Bigotry

(A heavily tattooed bald man walks in to the restaurant where I am working. I am at the register. The guy orders his lunch.)

Me: “That’ll be [total].”

Customer: “Good, you didn’t overcharge me. Last week there was some Jewish b**** who got my order wrong. Of course, what do you expect? F****** Jews.”

(I grit my teeth and smile. He hands me a some money.)

Me: “Here’s your change and your receipt. Have a good day sir.”

(During the course of this conversation he insulted me, my brother, my mother, my grandfather, my late grandmother, and my best friend from school, all without knowing it. I kind of wish I could have told him, but I doubt my manager would have been happy!)

De-Engineering Stereotypes

| San Francisco, CA, USA | Bigotry, Technology, Top

(I am an engineer working the tech support line. I should also add that I’m the only female engineer in a department of all male engineers. I answer a support call:)

Me: “Thank you for calling the engineering support line. How can I help you?”

Customer: “I need to talk to an engineer.”

Me: “Sure, what’s your question?”

Customer: “Well, I’d like to tell it to an engineer.”

Me: “No problem, what can I help you with?”

Customer: “No, you don’t understand. I want to speak directly to the engineer.”

Me: “Sir, I’m an engineer.”

Customer: “You are?!”

Me: “Yes.”

Customer: “But… you’re a girl!”

Me:  *in a Valley Girl voice* “‘Ohmygosh, I know! Isn’t that amazing?”

Colorful Employees

, | IL, USA | Bigotry, Criminal & Illegal, Food & Drink

(I am the guest relations person, so I return calls from disgruntled customers all the time. The restaurants are fast food and all have drive thrus.)

Customer: “Did you know you have gang members hanging around your [Location] restaurant?!”

Me: “No, sir, I did not. Have you spoken with the manager of the establishment about this?”

Customer: “I did and he laughed me off!”

Me: “I’m very sorry about that, sir. We ask that our manager’s take guest concerns seriously. Where are you witnessing gang members around the facility?”

Customer: “He should be able to see them. They are hanging out in your driveway there, all wearing the same clothes ALL THE TIME!”

Me: “How are they dressed?”

Customer: “They are wearing black shirts, khakis, and hats! They are always there until you guys close!”

Me: “Sir, you are describing our drive thru staff. They are wearing our uniform and stationed outside to take orders.”

Customer: “But they’re all black and Mexican!”

Me: “We are an equal opportunity employer and do not discriminate who we hire.”

Customer: “This is bulls***! I want to talk to your manager!”

Me: “Sir, you can talk to my manager if you’d like but you are describing our staff. They are not a gang and there would be nothing she would be able to do about it.”

Customer: “I SAID I WANT TO TALK TO YOUR MANAGER!”

(My manager explained the same thing I did and the customer screamed so loudly we hung up.)