icon_bigotry

Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

Make The Yule-tide Gay

| Folkestone, England, UK | Bigotry, Holidays

(I am browsing the Christmas cards. Next to me is a man also looking at the cards. He has two different ‘for my brother and his boyfriend at Christmas’ cards in his hand, deciding which one he wants. A woman walks past.)

Woman: “Disgusting! They shouldn’t sell such filthy cards in this shop!”

Man: “Um…”

Woman: “It’s a sin! Political correctness gone mad! They should NOT be promoting queers!”

Man: “Er…”

Woman: “What sort of thing does that say to my children?”

Man: “It would say that I would like to say ‘Merry Christmas’ to my brother and his wonderful boyfriend, whom the whole family adores, and it would teach them tolerance and understanding of others.”

Woman: “Well!” *storms off*

Man: *sweetly* “Merry Christmas!”

Don’t Hate All Men, Just You

| USA | Bad Behavior, Bigotry

(I answer the phone and the most misogynistic guy I’ve ever talked to states he is on hold for a supervisor. I apologize and say he was misinformed he was holding for one, ask for his account number, and offer to help him.)

Me: *after a few seconds of silence and no response* “Sir?”

Caller: “Yes, I’m holding for a supervisor. Are you one?”

Me: “No… This is the same operator you were speaking to. As I explained, I can’t transfer you to a supervisor. If you’d like to speak to one, I’ll need your account number so I can—”

Caller: “—I’m not giving you my account number. That’s private information. Now, put an adult on the phone.”

Me: *thinking its going to be one of THOSE calls* “I am an adult, sir. I’m 38.”

Caller: “Sure you are.” *talking to someone in the background* “I’ve got some man-hating idiot lesbian on the phone who won’t help me. She talks like an ignorant d***.”

Me: *mouth open in shock* “Sir, if you can’t be professional—”

Caller: “—Look, I want to speak to a supervisor. I know you must hate men, and I don’t need to take your abuse. If you want to abuse someone go home and abuse your girlfriend.”

Me: “Sir, there is no need for how you are talking to me. I am trying to assist you. May I please have your account number?” *dead air for about 10 seconds on the line* “Sir?”

Caller: “Yes, I am holding for a supervisor. May I please speak to one?”

Me: *wishing I could reach through the phone to slap him* “I heard you the first few times you said that, sir, and I still can’t transfer you to—”

Caller: “—Look, I know you are an ignorant d*** who isn’t capable of doing this job. Be a good girl and transfer me to someone who is an adult and know what they are doing so you can go home, abuse your girlfriend, and look for a job at McDonald’s where you might actually be qualified to work.”

Me: *struggling hard to remain professional myself* “Sir, if you can’t be professional I will have to end the call. I am trying to assist you. If you want to speak to a supervisor, I need to have your account number so I can issue a call back.” *silence on the line again* “Sir?”

Caller: “Yes, I’m holding for a supervisor. Did that d*** finally transfer me to one?”

Me: *finally had it* “Sir, it’s still me and I heard you the first few times you said that. I am not transferring you to a supervisor. If you won’t give me your account number and speak to me politely, I will have to end this call.”

Caller: “Don’t you talk to me like that, you d*** b****. I’m not giving you my account number so you can steal my info! Put a f****** adult on the phone like a good little lesbian. Don’t know why they hired a r***** like you. You probably are too dumb to work at McDonald’s, too. I want a supervisor. NOW.”

Me: “I’ve warned you multiple times about how you’re talking to me. You are refusing any assistance I can give you and you are being vulgar. Thank you for calling. Have a nice day. I am disconnecting the call.”

Caller: “Don’t you dare—”

Me: *doesn’t let him finish and hits the release button*

Texan Bull In A China Shop

| ON, Canada | Bad Behavior, Bigotry

(I am Canadian; I was born in Canada and have lived here all my life. I don’t look Chinese at all, though my hair is brown. This day a racist customer decided I was Chinese.)

Customer: “Hey c****! Hurry up; we didn’t let you in this country to laze about!”

Me: *calmly* “Nice accent. Where are you from?”

Customer: “Texas. Now, d*** well hurry up! I have places to be!”

Me: “Well, first off, you’re Texan so you didn’t let me into the country. Second, my mother may have come to Canada 30 years ago, but it was from England where she was born and her great-grandparents were born! Third, my father’s family emigrated to Canada from England in 1926! So, no, I am not Chinese! Now get out of MY country!”

Customer: “Call your manager! Right now! I’m getting you fired!”

Manager: *who heard the whole thing, in his best accent* “You need to tell this c**** something, sir?”

(The customer ran away from my manager: a very annoyed, very big, Chinese man.)