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Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

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No One Disables You Like Family

| TX, USA | Bigotry, Family & Kids, Popular

(I work for a disability lawyer, and we hear some interesting reasons for why people believe they should get disability. One afternoon, an elderly woman comes in with her two grandsons.)

Grandma: “I need to, uh, talk with someone about disability.”

Me: “I can help you with that!” *pulls out information intake sheet* “What’s your name?”

Grandma: “It’s not for me, though.”

Me: “Oh! Okay, who is it for?”

Grandma: “It’s for my grandson. He’s gay.”

Me: “Okay…” *looks at the two guys with her, since both are clearly over 21 and considered a legal adult* “Which one…?”

Grandma: “Oh, he’s not here. He won’t come out of his room. He’s gay. He doesn’t want to talk to us or anything.”

Me: “I see. Well, being gay isn’t a disability. Aside from that, if he’s over 18, he would have to call us himself.”

Grandma: “But he’s gay!”

Me: “And that’s not a reason for disability.”

Grandma: “It is for me!”

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Cut-Price Husbands

| New Zealand | Bad Behavior, Bigotry, Popular, Tourists/Travel

(We have a policy in which we will beat our competitor’s prices by a dollar if a customer pays on that day. We can make no further discounts or deductions on the reduced price if a customer asks for that service, as if we do, we risk running a debit with the airlines. We publicize this far and wide, so we get customers approach us on a daily basis.)

Customer: “I’ve found this price to the USA, but I want you to price beat it for me.”

(This can involve a few minutes of work, as we have to research the price, and confirm it is still valid. In this case everything is fine, and I can proceed.)

Me: “Okay, well, we will match this price, and better it by $1.”

Customer: “No. No, I want more off. You will give me another 10% off the price, and waive all the fees.”

Me:”I’m sorry, but that’s just something I can’t do. This is the lowest price you can get. It is already a sale price, and we’ve dropped the price again to beat our competitors. I can’t give you anything further. Dropping the fees will actually anger the airline, as that incorporates their fuel charges. ”

Customer: “No, you will. And I might buy more travel from you in the future.”

Me: “I’m sorry, sir, but I can’t.”

Customer: “Give me a discount!”

(This goes on for more than 10 minutes with the customer insisting that I must give him a 10-20% discount.)

Me: “Sir, honestly, I have given you the best price in the country. I can get my manager to confirm this, if you would like?”

Customer: “No, I can tell your manager will just do what you say. This is because you aren’t married isn’t it?”

Me: “What?!”

Customer: “You’re not wearing any rings. You’re not married, as you obviously don’t know how to treat a man. If you give me this discount, it will prove that you are worthy for a husband!”

(Unbelievably I kept my cool. He went away after 30 minutes, telling me what a hard and difficult woman I was. He still booked, and even then harassed my colleague for asking about the entry visas!)

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Must Be A Trump Supporter

| Foley, AL, USA | Bad Behavior, Bigotry

(A customer approaches the customer service desk, while I’m on the phone. I smile apologetically, and he waves for me to continue and go ahead. When I’m finished, I hang up.)

Me: “Sorry, sir, but I didn’t want to leave the gentleman in Afghanistan hanging.”

Customer: “Well, I’d like to hang them all!”

Me: “I’m fairly sure that gentleman is in the armed forces, sir.”

Customer: “Oh, well, that’s different, then! What aisle are the light bulbs on?”

Me: “One, sir.”

Customer: “Thanks!”

Coworker: *whispering* “Can we hang him instead, for being the world’s most horrible person?”