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Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.

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Wearing The Bracelets Of Persecution

| AB, Canada | Bigotry, Criminal & Illegal

(Two women come in and pick out several hundred dollars worth of things. This is something that we watch for because it is an excellent tactic for shoplifting. Eventually they approach the counter.)

Girl #1: “Why are they watching us?”

Girl #2: “It’s because we’re Native, isn’t it?”

Me: “No, we have employees stationed at various point through the store at all times to create the optimal experience for customers to be able to locate an employee without much issue.”

(I watch the girl slip a bracelet into her pocket.)

Me: “So with the bracelet in your pocket, your total will be [Total]. And in fact they are one for [Price] or two for [Better Price].

Girl #1: “There is no bracelet in my pocket.”

Me: “That’s because your friend grabbed it while you were trying to cause an issue about your race. I watched you.”

Girl #2: “I’d like to speak with a manager.”

(My manager has been watching on the cameras in the back room. We have video of the girl blatantly taking the bracelet. The manager comes out.)

Manager #1: “Girls, security has been alerted. You have two options here. You can hand over the bracelet and pay for ALL of the items, or face prosecution.”

Girl #2: “You have no proof.”

Manager #1: *points at the camera* “We do.”

(They hand over the bracelet and a gift card.)

Me: “This gift card will not be sufficient to cover the costs of these items.”

(At this point security shows up and escorts them out of the store and asks if we’d like to pursue charges. Thinking they learnt their lesson, we chose not to go forward with charges but did place a ban on them from returning. On my next shift:)

Manager #2: “So, what happened the other day?”

(I explain what happened.)

Manager #2: “That’s not what [District Manager] said. She heard from the girls’ mother. Apparently they called her to lodge a formal complaint after the girls said you called them [derogatory term for Native women].”

Me: “Um, no, I called out the one girl for attempting to steal an item. Then security escorted them out.”

(They launched a full investigation into the incident and finally the girls broke down and explained that they were angry that I had caught them and lied to get me fired.)

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You’re Speaking To Miss. Ogyny

, | Dallas, TX, USA | Bigotry

(I worked as a supervisor in the repair department of a large electronics retail store. I was also the only girl in my department. A customer called in one day…)

Me: “Hello, this is [My Name]. How can I help you?”

Customer: “Yes, I’d like to speak to a supervisor.”

Me: “I’m the supervisor on duty right now. How can I help you?”

Customer: “A supervisor is supposed to be a man…”

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Miss. Ogyny Strikes!

| Norway | Bigotry

(I work in a beauty and make-up store. Yesterday evening a man came in, probably in his fifties, wearing a suit and carrying a briefcase. Upon seeing me, a 21-year-old girl, he gets this arrogant look on his face.)

Me: “Hi, how can I help you today?”

Customer: “Yeah, I’m looking for a little gift for my lady, just to show her some affection. But I know just as little about make-up as you do cars.”

(He obviously thought he was being extremely funny. I did not. I swallowed my original comment, put on my “professional” face, and smiled sweetly at him.)

Me: “We have these lovely single eye-shadows right here. You can choose whatever color you like, and then your girlfriend can mix them together herself.”

Customer: *still going on about cars and women* “I’m guessing the only thing you know is where to find the steering wheel.”

Me: “Okay, now, why don’t you choose this orange one and this light blue one? They mix lovely together.”

(Actually, they don’t. If his poor girlfriend uses them together, it is going to look like he beat her up.)

Customer: “So, could you wrap this for me?”

Me: “Well, I would, but we don’t have any tape, and seeing as I’m a woman I couldn’t possibly know where one would go to buy tape.”

(The customer gave an angry grunt, paid, and left without a word. I wish I could have seen the look on his girlfriend’s face when she saw the colors.)

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Hard To Love Religion When It’s Full Of Hate

| FL, USA | Bigotry, Popular, Religion

(I’m Jewish and wear a Star of David pendant on a necklace everyday of my life. I have just finished ringing up a customer’s groceries.)

Customer: “What is that around your neck?”

Me: “It’s a Shield of David.”

Customer: “You should be ashamed of yourself, wearing that like it’s a real religion.”

Me: “I assure you, ma’am, we are a real religion and still strong numbers wise.”

Customer: “God wiped out all the heathens and gays so stop your lying. You must be mixed. Only mixed hate God.”

Me: “Thank you for shopping with us. Also, Jesus was a Middle Eastern Jew. Please don’t come again.”

(Thankfully, I’m a manager and my supervisor thought it was hilarious.)

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Give A Dog A Bad Name

Portland, ME, USA | Bad Behavior, Bigotry

(I work in a small department store that also sells cigarettes. A regular customer comes in with his dog. We’re generally pet-friendly and just assume any dog brought in is a service dog. The man comes to the register with a couple of items and asks for a pack of cigarettes. While he is standing at my register, a black woman comes in. The dog goes crazy, barking at her, and she dashes behind my register and hides behind me.)

Me: “Sir, we’re a pet friendly establishment, but if your dog is going to bark at customers, I’m going to have to ask you not to bring him in anymore.”

(The man is beet-red in the face and looks livid, but he doesn’t say a word as he takes his stuff and leaves. Less than twenty minutes later he comes back.)

Customer: “I want the items you stole!”

Me: “Sir, I didn’t take anything.”

Customer: *brandishing his receipt* “I bought candles, and they weren’t in my bag; I want them now. And another thing, my dog is a service dog. I’m a d*** vet and I fought overseas so that [racial slur] can f***ing live here and go [makes rude sounds mimicking ululating] all over the place.”

Me: “Sir, please calm down.”

Customer: “You f***ing n*****-lover! That was a service dog; I can bring him anywhere I f***ing want!”

Me: “Sir, service dogs are allowed in any public place, but if they cause a disturbance, we are well within our legal right to refuse them entrance.”

(At this point he’s come around the counter at me and is leering over me. My coworker, a young black man, has to come step in between the man and me.)

Coworker: “I’m going to have to ask you to leave or I’m going to call the police.”

Customer: *string of profanities and racial slurs*

(Finally we get him to leave with further threats of calling the police. Not twenty minutes later however he comes back in demanding the candles I supposedly stole.)

Me: “Wait right here by the door. I’ll get them.”

(While I go to grab the candles, he proceeds to yell at all the patrons in the store to watch their bags and check their receipts because we are “dishonest n*****-lovers who steal.” I hand him his candles.)

Customer: “F*** you, b****; enjoy your African store!”

Coworker: “We will; thank you.”

(He left. However, my manager refused to allow us to ban him from the store, and I had to deal with him twice more before I resigned.)

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