Category: Bigotry

This category is dedicated to the bottom rung of humanity at its worst — racists, homophobes, and other bigots — and, occasionally, employees at their finest.


Sending Them ‘Straight’ Out

| Tampa, FL, USA | Bigotry

(I work at a restaurant that’s very busy on Saturday nights; we’re at full capacity. I have a regular couple who normally comes in for coffees and desserts, and I have a table of a same gender couple sit behind them, who is celebrating their two year anniversary. The couple hear me congratulate them.)

Gentleman: “[My Name], can you sit us somewhere else?”

Me: “Oh, I am sorry. We are at full capacity; there isn’t any where else. Is something the matter with your table?”

Gentleman: “We cannot sit here as good Christians and condone that sort of behavior. It goes against God and all he stands for.”

Me: “I apologize but I am confused. What behavior?”

(The wife, who hasn’t said anything, slams her hand on the table and very loudly says:)

Wife: “Them! Those devils!” *unattractive language followed by slur* “I demand to speak to your manager at once!”

(I quickly get my manager and am apologizing profusely to the other couple.)

Manager: “What is the problem, Mrs. [Name]?”

Wife: “How dare you call yourself a family-friendly restaurant when you allow and serve [slurs] in here. We demand a refund!”

Manager: “We allow everyone in here, and we cannot give you a refund just because you disapprove of our customers.”

Wife: “We will not be back.”

(The husband paid just enough for their coffees. Their dessert hadn’t come out yet, and my manager said I could give it the other couple on us for the outburst. They still come into the restaurant, so we lost a regular and gained another one because we stood our ground. They were really nice and when I finally left they were on their sixth anniversary, and marriage was legalized in Florida and they had picked a date!)


A Bad-Behavior Burrito

| PA, USA | At The Checkout, Bad Behavior, Bigotry

(I’m at a place where you pick out your food and have it made to order. I’ve just told the woman I want a burrito, when a man comes up behind me.)

Man: “Take my order first!”

Worker: “I’ll be with you next.”

Man: “I need to be first.” *then to me* “Stand down.”

Me: “What?”

Man: “Stand down! I’m going before you.”

(By this time the worker has the beans and rice on my burrito and passes it to the next worker, who asks me what other ingredients I want. The man totally is ignoring the first worker who is asking for his order, and instead is yelling at the worker helping me.)

Man: “Don’t listen to her! She doesn’t know what she wants! She doesn’t know her place.”

(I ignore him and proceed to the checkout, I hear him yelling at the first worker.)

Man: “You should have taken me first! You b****, don’t you understand!”

(Next thing I know the manager comes out and asks the guy to leave. He lunges across the sneeze guard at him. The other worker says they are calling the cops.)

Man: “You can’t call the cops! I am an American! I have a coupon! I have to be here! You should have taken me first. I have a coupon.”

(He goes over and starts throwing all the napkins, straws, etc. on the floor, and grabs a patron’s food off their table and flings it. We are all kind of trapped because he is blocking the door. Next he sees me and starts yelling at me.)

Man: “Had to have your precious burrito, you b****. Eat it! Choke on it! I won’t save you if you choke!”

(He grabbed the bag with my food in it and started swinging it around, I ran behind the counter where the employees were to get away, A security guard came in not moments later and forced the guy out, still raving about his coupon and saying I should choke on the burrito. Ironically, I got a coupon for a free meal from the manager who felt bad for me.)


You Drain What’s Left Of My Brain

| Australia | Bad Behavior, Bigotry

(Today at work we are experiencing more customers than usual and are drastically understaffed. I have recently undergone brain surgery for a hemorrhage so my hair is on the short side for a girl my age. After manning our coffee machine for several hours, a particularly sassy woman approaches the counter, pushing aside several customers in the process.)

Customer: “I demand to be served immediately!”

Me: “Sorry, ma’am, but you’ll have to wait in line like everyone else.”

Customer: “You just don’t want to serve a straight woman like myself because you’re a lesbian.”

Me: “I beg your pardon, madam, but I am not a lesbian and I’m just asking that you wait in line like everyone else.”

Customer: “But you have short hair.”

Me: “Ma’am, that doesn’t mean I’m a lesbian. In fact I’ve recently undergone brain surgery and to operate they had to cut my hair off.”

(By this point I’m incredibly frustrated as my line is growing longer every minute she carries on with her rant.)

Customer: “Oh, you’re a f**k*** liar! I just want a coffee and a straight person to serve me.”

(A man approaches the woman looking about as angry as I am.)

Customer #2: “Look here, b****, this poor girl has had an extreme surgery and as a result her hair is short. If you have any tips for her on how she should style herself then leave them in the tip jar!”

(The woman turned bright red, quickly dropped a $20 note in my tip jar, and high-tailed it out of the shop.)


Wearing The Bracelets Of Persecution

| AB, Canada | Bigotry, Criminal & Illegal

(Two women come in and pick out several hundred dollars worth of things. This is something that we watch for because it is an excellent tactic for shoplifting. Eventually they approach the counter.)

Girl #1: “Why are they watching us?”

Girl #2: “It’s because we’re Native, isn’t it?”

Me: “No, we have employees stationed at various point through the store at all times to create the optimal experience for customers to be able to locate an employee without much issue.”

(I watch the girl slip a bracelet into her pocket.)

Me: “So with the bracelet in your pocket, your total will be [Total]. And in fact they are one for [Price] or two for [Better Price].

Girl #1: “There is no bracelet in my pocket.”

Me: “That’s because your friend grabbed it while you were trying to cause an issue about your race. I watched you.”

Girl #2: “I’d like to speak with a manager.”

(My manager has been watching on the cameras in the back room. We have video of the girl blatantly taking the bracelet. The manager comes out.)

Manager #1: “Girls, security has been alerted. You have two options here. You can hand over the bracelet and pay for ALL of the items, or face prosecution.”

Girl #2: “You have no proof.”

Manager #1: *points at the camera* “We do.”

(They hand over the bracelet and a gift card.)

Me: “This gift card will not be sufficient to cover the costs of these items.”

(At this point security shows up and escorts them out of the store and asks if we’d like to pursue charges. Thinking they learnt their lesson, we chose not to go forward with charges but did place a ban on them from returning. On my next shift:)

Manager #2: “So, what happened the other day?”

(I explain what happened.)

Manager #2: “That’s not what [District Manager] said. She heard from the girls’ mother. Apparently they called her to lodge a formal complaint after the girls said you called them [derogatory term for Native women].”

Me: “Um, no, I called out the one girl for attempting to steal an item. Then security escorted them out.”

(They launched a full investigation into the incident and finally the girls broke down and explained that they were angry that I had caught them and lied to get me fired.)


You’re Speaking To Miss. Ogyny

, | Dallas, TX, USA | Bigotry

(I worked as a supervisor in the repair department of a large electronics retail store. I was also the only girl in my department. A customer called in one day…)

Me: “Hello, this is [My Name]. How can I help you?”

Customer: “Yes, I’d like to speak to a supervisor.”

Me: “I’m the supervisor on duty right now. How can I help you?”

Customer: “A supervisor is supposed to be a man…”

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