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Category: Bad Behavior

Rude? Yeah, Whatever

| USA | Bad Behavior, Funny Names

(I’m a new administrative assistant at an established private accounting firm. Since I’m new, I can’t recognize any clients by voice over the phone.)

Me: “Good morning. [Accounting Firm]. How may I help you?”

Client: *sounding far away like he’s on speaker* “Yeah, whatever, this is [Very common first name].”

(I wait a few seconds for him to continue, to give me a last name or some identifying information like most of our callers do.)

Client: “Hellooo? Hey!”

Me: “Yes, sir, how can I help you?”

Client: “Yeah, whatever, this is [Very common first name].”

(I don’t bother waiting again and respond immediately.)

Me: “How may I help you?”

Client: “Helloooo? Hey! Can you even hear me?”

Me: “Yes, sir; can you hear me?”

Client: *now sounding like he’s off speaker and holding the phone* “Yeah, look, I got my taxes did by you and I was wondering when you guys might possibly be contemplating considering the possibility of sending in my taxes.”

Me: “Um… okay, well, I’m just an administrative assistant; I don’t work on anyone’s taxes so I’m not sure. Do you know which accountant worked with you?”

Client: *heavy sigh* “Yeah, I guess, maybe Jessica, or Erica, or Stephanie?”

Me: “I’m sorry, we don’t have anyone here by any of those names.”

Client: “What about [about 15 different names in rapid succession]?”

Me: “I’m sorry, no.”

Client: “Well, what about [One of our accountant’s name]?”

Me: “Yes, we have an accountant by that name.”

Client: “Give her to me; let me talk to her.”

Me: “Uh, sure, let me see if she’s available. Hold, please.”

(I page the accountant and explain what’s happened so far.)

Accountant: *laughs* “Oh, you mean Rudy?”

Me: “Rudy? He said his name was [Very common first name].”

Accountant: “Yeah, but I call him Rudy. Not to his face, of course. But I do it because he’s so rude. Get it?”

Me: *giggles* “Yeah, I get it. Do you want me to send him through or to your voicemail?”

Accountant: “Oh, voicemail him. I’m having a good day and I don’t want to talk to Rudy right now; he’d just ruin it.”

(I switch back to the call line.)

Me: “Thank you for holding. I’m sorry, but [Accountant] is unavailable. Would you—”

Client: “Yeah, whatever, my name is [Very common first name] and I’m wondering when you might be considering to contemplate—”

(I cut him off by sending the call to the accountant’s voice mail without another word. Later she calls me into her office, laughing so hard she’s in tears, and plays the message “Rudy” left.)

Voicemail: “Yeah, whatever, this is [Very common first name] and I began to suspect I might wonder when you would possibly consider the possibility of maybe contemplating thinking about sending my taxes in.”

(There’s a solid minute-long pause.)

Voicemail: “So, yeah, whatever.” *hangs up*

Accountant: “God, I love Rudy. He’s such a little p****!”

Makes You Freeze In Place

| Phoenix, AZ, USA | Bad Behavior, Health & Body

(I work in a fairly large grocery store. Arizona heat can be brutal. As I am walking around the store, I see a shopping cart full of ice cream, but since it’s so hot, I don’t think much of it. As I am walking down the aisle, I look and see a man INSIDE the freezer.)

Me: “Sir! Please come out of the freezer!”

Customer: “No!”

Me: “Sir, you could suffocate in there!”

Customer: *in a whiny voice* “But it’s hot outside!”

A Runway Runaway

| Louisburg, NC, USA | Bad Behavior, Crazy Requests, Tourists/Travel

(I work at a small airport in Louisburg. We don’t have many commercial planes fly in but when we do they are normal small bush planes with only a few people on board. We have had a runway problem and can’t let any planes take off today, as the runway is having work done.)

Pilot: “Excuse me, but why has my flight been canceled?”

Me: “We are having a problem with our runway and can’t take any flights today.”

Pilot: “Well, that’s bull-s***. I was just out there and it was fine.”

Me: “I’m sorry but as you can see…” *points out to runway with workers* “There are people working on it today.”

Pilot: “NO! I SEE NOTHING. NOW LET ME THROUGH TO GET TO MY PLANE!”

Me: “Sir, I’m very sorry but I cannot let you through. Can you please calm down; I will be able to get you in the air first thing tomorrow.”

Pilot: “No, I’ve had enough of you. Out of my WAY!”

(He then pushed me out of the way and onto the floor and started to walk over to the hanger. I scrambled to my feet and called the workers and my supervisor to tell them what was coming, and called the police. The other worker and I sprinted over to the hanger and managed to get the hanger door closed before he could start the plane. After a while the police came and took him away, as he was going to try and take off with people working on the runway!)