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Category: Bad Behavior

Hanging With The Customers

| Australia | Bad Behavior, Geography

(I volunteer for a charity second-hand store for a few months. One day a woman who is obviously in a bad mood walks into the store.)

Customer: “Do you sell your clothes racks?”

Me: “Ah, no, ma’am, we need them.”

Customer: “Those racks?” *points to racks where our clothing is hanging*

Me: “Yes, ma’am, we need them to hang our clothes on.”

Customer: “They sell them in Sydney.”

Me: “We aren’t Sydney, ma’am, and we need them to hang our clothing on.”

Customer: “I’m getting your manager!”

(My manager later told me about a crazy lady yelling at her because she wouldn’t sell the clothing racks to her!)

When Alcoholism Is Contagious

| NJ, USA | Bad Behavior, Health & Body, Spouses & Partners

(My father is moving boxes of ceiling tiles. My dad lifts one up and hits me square in the nose, breaking it. After we check in at the hospital and I get seated at a bed, we witness an older man roll in on a stretcher and begin to talk to his nurse, obviously intoxicated.)

Nurse: “Hi, how are you doing today? My name is [Nurse] and I will be your nurse.”

Man: “Well, I’m doing fine; I just have no idea how I got here.”

Nurse: “It says here you collapsed unconscious. Did you drink any alcohol today?”

Man: “Yes. Yes, I did.”

Nurse: “And how much did you drink?”

Man: “Around two cups of vodka.”

Nurse: “That’s a lot.”

Man: “Yeah, but if you met my wife, you’d know it’s not enough.”

Nurse: *chuckles*

Man: “That’s the best thing about hospitals, you can say whatever you want and no one judges you because you’re sick.”

Nurse: “All right, Mr. Wise-Guy, I need to take your blood pressure.”

Man: “I like you. What is your name again?”

Nurse: “Thank you, it’s [Nurse].”

Man: “Yeah, you have nice tits. I’ll call you [Nurse] with the big tits.” *laughs*

Nurse: “…”

Dad: *under his breath* “If we are going to be here any longer, I’ll need a drink myself…”

These Adult Toys Are Extra Dirty

| USA | Bad Behavior, Health & Body

(I work in an adult novelty store that sells toys. A lady walks in and comes up to the counter and pulls out a very expensive item.)

Customer: “I bought this here and I need to return it and get my money back.”

Me: “All novelty sales are final, due to the intimate nature of the products. That’s the law in this state.”

Customer: “But it’s still in the package!”

Me: “Yeah, but these kinds of products come in easily opened packages, they’re not actually sealed.”

(I take a closer look at the package, and it’s not even an item we carry. I’ve been with the company for almost ten years, and I’m the one that orders all of our stock. The item retails for almost $130, and would never sell in our market.)

Me: “Besides, ma’am, we don’t carry that product. I’m 100% certain of that. So that didn’t come from here.”

Customer: “It was worth trying. So, how much is this worth? I found it outside of someone’s house on the curb. Think I could sell it on eBay?”

Me: *at a complete loss for words as this is beyond disgusting* “I don’t know, but the retail on it is $130.”

Customer: “Thanks for your help!”

Paying It Forwards, Going Backwards

Baton Rouge, LA, USA | Bad Behavior, Food & Drink, Money

(I’m a customer in a restaurant. A woman has just asked for her bill only to be told it was already paid by someone else.)

Customer: “What do you mean it’s been paid? By who?”

Waiter: “I’m sorry, they asked to be kept anonymous.”

Customer: “WHO PAID MY BILL?”

Waiter: “Someone else paid your bill, ma’am. I don’t know their name.”

Customer: “Get your manager.”

(The owner happens by, showing another couple to their table.)

Owner: “Yes, how can I help you?”

Customer: “This guy won’t give me my bill. He said it’s been paid for already. Someone else paid my bill.”

Owner: “It happens sometimes. I guess they wanted to be nice. Have a nice day!”

Customer: “No. I want to know who paid it!”

(She proceeds to go to every table and ask the customers there if they were the ones who paid her bill. Eventually she was thrown out of the restaurant for causing a scene. I guess some people just can’t be grateful!)

Location Dislocation

| NL, Canada | Bad Behavior

(This is also the start of a sale where you can get 25% off a bag of dog food if you present a coupon sent through e-mail and your frequent buyer card. As such, there is a huge line in our tiny store. Another note: we’re the tiniest of three locations in the province. Each location is about 20 minutes away from one another. The customer here is a sweet and patient woman.)

Customer: “Hi, do you have [Brand Food] in the largest bag? I called down earlier and you said you guys had it, but it’s not on the shelf.”

Me: “Hmm, well, I have taken all calls and haven’t received anything for that food. I’ll look, though.”

(I go out back to search, but there is none left. On my way out I ask my coworker but she hasn’t gotten a call about that brand either.)

Me: “Sorry, but we don’t have [Brand Food] in that size bag, but we do have the one size smaller.”

Customer: *suddenly yelling at me and waving her hands around* “EXCUSE ME?! I DROVE ALL OF THE WAY FROM ACROSS TOWN. I called here. You said yes. Manager, NOW!”

Me: *a little taken aback* “She won’t be in until tomorrow morning. I can call another location and see if maybe you called their number by mistake. It happens quite a lot.”

Customer: “NO. I don’t have time. Just give me a larger discount off a smaller bag. That’ll do.”

Me: “No can do. I have no authority over that. The best I can do is make note and you can present your coupon when it is shipped to our store.”

Customer: “I don’t have a coupon. I saw someone as your cash get a discount, so I want one too.”

Me: “…You need a coupon to get that discount. It’ll be easy, just give your e-mail on our webpage.”

Customer: “You’re so rude.”

(Then there is a sudden change in mood, this time to having tears in her eyes.)

Customer: “You know, I drove ALL the way here. Couldn’t you help me out?”

Me: “No. Again, I cannot just give discounts out willy-nilly. You don’t have a coupon. You also have driven directly past two other locations on your way here. This was the LEAST convenient place for you to have gone.”

(I leave without her response, and I call another location to see if they received her call. The one farthest from us, closest to her, had gotten her call and reserved it in her name. I relate this to her.)

Customer: “YOU’RE A LIAR. I CALLED HERE AT 722-****. YOU SAID YES!” *now trying to hit me, but being a boxer, I easily dodge without touching her, avoiding complications* “YOU B****. I AM REPORTING YOU!”

Me: “You called 722?”

Customer: “YES! YOU GUYS ANSWERED. SAID YES. AND NOW YOU’RE LYING TO ME!”

Me: “That’s [Other Location closest to her]. We’re 745.”

(She didn’t give me a goodbye, just started crying and ran out. My manager called me into her office two days later and told me she tried to report me. But since the camera showed that she was the one trying to hit me, and generally throwing a tantrum, they ignored it and I still have a sparkling reputation!)

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