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Category: Bad Behavior

Don’t Be Too Over-Beer-ing

| Helena, MT, USA | Bad Behavior, Food & Drink

(It’s a cold night, and the bar is pretty empty as people have been advised to stay inside. One customer is at the bar, and it appears he’s been there for some time.)

Customer: “I’ll take a scotch, a beer, and a shot of gin!”

Bartender: “Um… how about we just start with the beer?”

Customer: “How about you start to shut up?”

Bartender: “If you can’t act straight, you ain’t gettin’ served.”

Customer: “Start with the beer.”

Bartender: “Okay, thank you, sir.”

Common Sense Just Melts Away, Part 2

| WI, USA | Bad Behavior, Food & Drink

(A customer comes angrily up to the counter with his burger.)

Customer: “Look at this. This is unacceptable. The cheese isn’t even melted!”

(The manager on duty happens to be currently working one of the registers.)

Manager: “I’m sorry, sir. We can’t actually melt the cheese, since our burgers are flame-broiled; we just stick it on the burger at the end. After it sits for about 30 seconds, it melts itself.”

Customer: *louder and more agitated* “This is ridiculous! You call this customer service? You’re no better than [much cheaper competitor]! When I order a cheeseburger I expect my cheese melted!”

Manager: “Like I said, we have no way of doing that, but if you let it sit for about 30 seconds, it should melt right on. Would you like me to get you a new burger?”

Customer: *loud enough by this point that everyone is staring* “What’s the point? You’re not going to make that one any better! This is the worst burger I’ve ever seen!”

Manager: “Would you like a refund?”

Customer: “NO! I am NEVER coming here again!”

(He THROWS his cheeseburger across the counter at the manager and storms out.)

Manager: “Good! We don’t need your business!”

(The man stormed out, and all the employees and everyone in line started laughing. The best part was that we looked at the burger, and the cheese was melted just fine.)

Related:
Common Sense Just Melts Away

Shouldn’t Spit Out Those Words

, | Bloomington, IL, USA | At The Checkout, Bad Behavior, Food & Drink

(We have posted signs on our doors stating that our lobby would be closing for a manager’s meeting two hours earlier than usual. Three college-age boys come in at about twenty minutes till close, clearly oblivious. My manager is the one to ring up their food, and the following exchange ensues:)

Manager: “All right, and I have to tell you, our lobby will be closing in about twenty minutes for the managers to have a meeting.”

Customer: “Wow! What d***s!”

Manager: “Well, technically I’m a manager, so. . . .”

(The customer immediately goes white, then red.)

Customer: “I am SO sorry!!! …Please don’t spit in my food!”

Manager: “I mean, you can literally watch us make it, so. . .”

Customer: “I’m sorry!”