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Category: Bad Behavior

Dealing With A Spot Of Bother

| Bristol, England, UK | Bad Behavior, Health & Body

(I work in a small store, and I find that customers talk to the staff more than anywhere I’ve worked. I currently have a fairly large spot in the middle of my forehead, which I am too lazy to cover with makeup but no one has commented on all night. An hour before we close, this happens:)

Customer: “You look like you’ve been shot in the head!”

Me: “Mhm…”

Customer: “I’d know; I used to be a police officer.”

Me: *nods, clearly uncomfortable as he’s speaking quite loudly in a small store*

Customer: “Well, you ladies have a nice night now! Look after that bullet wound!” *laughs and leaves*

Coworker: *to me* “…I hope he gets shot in the head.”

Won’t Make Any Concessions

| OH, USA | At The Checkout, Bad Behavior, Food & Drink, Movies & TV

(I work in a movie theater in a relatively small urban area; we have two ticket booths at the entrance of the complex and a concessions stand that occupies the back of the lobby. The ticket booths are only open when we’re busy, so each one has a large signs that say TICKETS MAY BE PURCHASED AT CONCESSIONS STAND. A customer comes in between shows, when the lobby is empty and I am the only employee not on break. He stands in front of an empty ticket booth for about five minutes before I call out to him.)

Me: “Sir? Can I help you with anything?”

Customer: *ignores me*

Me: *after another few minutes* “Sir? You can purchase your tickets here at the concessions stand.”

Customer: *again, ignores me*

(After what must be fifteen more minutes, he approaches the concessions stand.)

Customer: *angrily* “What the h*** is wrong with this place? I’ve been waiting twenty minutes and nobody’s there to sell me a ticket!”

Me: “I’m sorry about that wait time, sir. What show are you interested in? I can sell you tickets right here at the concessions stand.”

Customer: “No, I don’t want anything to eat. Everything here is too expensive. Get in the booth and sell me a ticket.”

Me: “I’m sorry, but I’m not allowed in the booth. But I can sell you a ticket right here; I just need to know what show you’d like to see.”

Customer: *loudly* “I don’t want anything to eat!”

Me: “Yes, sir, I understand that, but—”

Customer: *even louder* “I. DON’T. WANT. ANYTHING. TO. EAT!”

(At this point, one of my managers has heard him shouting and comes out from the office.)

Manager: “[My Name], is there is a problem out here?”

Me: “No, just—”

Customer: “Yes! There’s definitely a problem! I want to see [Current Popular Movie], but there’s no one in the ticket booth!”

Manager: “Yes, we only open the booths when we’re very busy. You can buy tickets here at the stand, though; [My Name] will get you whatever you need.”

Customer: *quickly, almost cutting my manager off* “I don’t want anything to eat!”

Manager: “That’s fine, sir. We don’t only sell food here at the stand, we also handle ticketing.”

Customer: “Oh. Are you SURE I can get tickets here?”

Manager & Me: “Yes, sir.”

Customer: “Well, okay. I’d like one to [Movie] at [time].”

Me: “You may have missed the beginning; are you sure you’d like that time? We have another showing starting in about an hour.”

Customer: “No, I want [current show].”

Me: “All right. That will be [price].”

(I process his ticket order and, out of habit, ask before I run his card:)

Me: “Is there anything else I can get for you today?”

Customer: *after a pause* “Actually, yeah. Let me get a large popcorn.”

Attracting A Fridge Magnet

, | San Diego, CA, USA | Bad Behavior, Money, Technology

(I am in the business of buying items from auctions and selling them online. This guy had one of the most interesting haggling techniques over a practically new mini fridge. This conversation occurred over several days through text message.)

Customer: “Still have the mini fridge?”

Me: “Yes, it’s still available.”

Customer: “I was wondering if you would take $50 for it.”

Me: “I can’t for that low. I’m sorry.”

Customer: “What’s the lowest you will go?”

Me: “$75.”

Customer: “$50 max. It has a scratch and a dent. I see it in the pics.”

Me: “That’s why I’m asking so low. It’s worth $150. Thanks, anyway.”

Customer: “$75 is not low.”

(Three hours later:)

Customer: “Well, what’s the lowest?”

(I decided not to respond as I had already told him my lowest price and we had too big of a discrepancy to continue.)

Customer #2: “Hello, do you still have the mini fridge?”

Me: “Yes, I still have it.”

Customer #2: “How much is it?”

Me: “$85.”

Customer #2: “I’ll give you $50.”

(I start to wonder if this is the same guy. Since I was using an anonymous texting service, texts come through as separate threads rather than one conversational string between two people. I go back and look at the previous string and realize this is the same person, as if I won’t recognize that it’s the same number.)

Me: “Lowest I can do is $75.”

Customer: “Is it in perfect condition?”

Me: “We discussed this last night. The price has not changed. You are clearly interested. Why don’t you come have a look? The scratch on the outside has no effect on the functionality of the fridge. The inside is pristine, like new. You can purchase it for $75 or you can go to the store and buy a new one for over $150 or look for a smaller fridge that fits in your budget. $75 is the lowest I will go. Let me know if you are interested.”

Customer: “Not interested for $75.”

Me: “Best of luck to you.”

Customer: “You’re too far, anyway. You live in the middle of nowhere.”

Me: “…Then why did you contact me?”

Customer: “Cuz I’ll go for $50, duh.”

Me: “Haha, okay. Have a good one, man.”

(Four days later, guess who texts again…)

Customer: “Will you take $50 for the fridge?”

Me: “It’s still $85. Please stop asking if I will take $50. If you want it, the lowest is $75. If not, please look elsewhere.”

Customer: “D*** it.”

(Over a month later, I have since sold the fridge for the price I was asking and have acquired two more.)

New Customer: “Hello, do you still have the fridge?”

Me: “Yes, it’s still available.”

New Customer: “Will you take $40?”

Me: “I’ve got two posted, one for $90 that’s brand new and another for $75 that’s not… So, no, I can’t do $40. I could do $80 for the new and $60 for the other.”

New Customer: “All right, thanks.”

(My boyfriend jokingly suggests that maybe this is the same guy. We laugh and poke fun and play ‘what if,’ but I decide to go back through my texts and check. It is A MONTH AND THREE DAYS since our last contact, and sure enough, IT’S HIM.)

Me: “If you’re asking about the one we talked about last month, I sold that weeks ago for full price. These are new fridges I have.”

Customer: “Crap.”