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Category: Bad Behavior

The Ticket To Kicking Her Out

| NY, USA | Bad Behavior, Time, Tourists/Travel

(I’m standing in line at the 9/11 memorial in New York, waiting to go in for the 2 pm viewing. As you can imagine, it’s very crowded. Each ticket is booked for a specific time to prevent overcrowding and to keep numbers at safe levels. It’s currently 1:30 pm; I’ve gotten in line early as I expected there would be a lot of people – which there is. There is an employee standing near the entrance to the lines directing people where they should stand. All of a sudden a woman pushes in front of me…)

Woman: *shouting* “I HAVE A 1 pm TICKET! YOU HAVE TO LET ME IN NOW!”

Employee: “I apologize, but you will need to go to the back of the line. You will still be able to get in with that ticket but I cannot allow you to push in front of the other patrons.”

Woman: “No. I should be let in first. I bought an earlier ticket then they did.”

Employee: *sigh* “Can I have a look at your ticket, please?”

Woman: *triumphantly thrusting a piece of paper in his face* “Here!”

Employee: *looking at piece of paper a little bigger than a credit card with ‘reference’ and numbers scrawled after it* “Ma’am, this isn’t a ticket… I can’t let you into the museum with this. You will need to go to the ticket window so they can print it for you, the line is just over there to your left.”

Woman: *now irate* “WHAT? You expect me to stand in a line? Look up my reference number and let me in NOW!”

Employee: “I have no facilities to do that with. The only people that can help you with that are in the ticket office. You need to—”

Woman: *now screaming* “NO! I SHOULDN’T HAVE TO STAND IN LINES! THAT’S WHY I BOOKED AN EARLY TICKET AND CAME LATE! I’M SMARTER THAN THEM!” *gesturing to other people in line*

(A HUGE security guard appears, and speaks to the employee:)

Security Guard: “Is there anything wrong here? I can escort her off the premises if you need.”

Woman: *sizing up security guard* “Oh… the ticket line is over here, you say?”

These Seats Are Mine Because I Did The Time

| Phoenix, AZ, USA | Bad Behavior, Crazy Requests, Family & Kids, Movies & TV

(Opening night for new movies is extremely busy. Lines start forming an hour before the movie starts. My friends and I go to see a new movie, stand in line for 90 minutes, and get our perfect seats – back center. As the theater fills up, people coming in start asking others to move over so they can sit together.)

New Guy: “Can you guys move over so we can sit together?”

Me: “No.”

New Guy: “Excuse me?”

Me: “There’s plenty of open seats. If you want to sit together, sit somewhere else.”

(The guy walks away and comes back a few minutes later with an usher and a smug smile.)

Usher: “Sir, could you please move over so these people can sit together?”

Me: “Sure. Just give me a gift card to cover the cost of my and my friends’ tickets.”

Usher: “What?”

Me: “We got here an hour and half early to get these seats. If you want us to move, then refund us the cost of our tickets. Otherwise, this guy who walked in 10 minutes before the movie starts can sit somewhere else.”

Usher: *turns to the other customer* “Sir, there are plenty of other seats to choose from in the theater.”

Has A Pen-chant For Stabbing Motions

| Perth, WA, Australia | At The Checkout, Bad Behavior, Bizarre

(I’m a salesperson in the photography and IT industries. I like to ask questions to make sure I can recommend the right solution. It saves a lot of time for both me and the client and ensures that there are no nasty surprises later on. A man has asked me to provide some advice for a new computer & accessories for his wife.)

Customer: “Here’s a list of all the things my wife wants. Can you do all this?”

Me: “I’m sure we can help, sir. Let me look over the list and ask you a few questions to make sure I’ve covered everything”

(I review the list, which seems straight-forward, and ask a few questions to clarify the requirements. Things are progressing smoothly until we reach the installation part of the checklist.)

Customer: “So can you come out and set it all up?”

Me: “One of our technicians will be able to do that for you, sir, but please be aware that we charge $150/hour for this service.”

Customer: “I don’t care about the price, I just want to know if YOU can do it or not.”

Me: “Well, I personally can’t but one of our techs will definitely be able to provide that service.”

Customer: “What? I didn’t ask if YOU could do it.”

Me: “Sorry, I misunderstood what you meant, but yes, one of our techs can do the install.”

Customer: “I meant YOU as in the company, not YOU as an individual. You DO represent the company, don’t you?”

(During this conversation the client has been gesturing towards my face while holding a biro, emphasising his words with a stabbing motion. He is only standing 1m away from me so the pen is very close to my face.)

Me: “Sir, can you please stop pointing your pen at my face?”

Customer: “What? Don’t be silly. I’m NOT pointing it at you; I’m just talking!”

(He makes a stabbing motion at my face while saying this.)

Me: “Please stop stabbing your pen at me. I don’t like it.”

Customer: “What? Never mind, this is obviously too hard. Don’t worry about it. I’m going elsewhere!”

(I try to clear up the misunderstanding but he has gotten so worked up that he just storms off, muttering under his breath. Another customer, who is a regular, has seen and heard the whole exchange.)

Regular Customer: “I thought you were very polite! I was impressed that you were calm throughout that conversation.”

Me: “Thanks, [Regular Customer]. I appreciate that.”

Regular Customer: “What was his problem, exactly? Strange man.”

Me: “Who knows? Maybe he just doesn’t like being told not to do something.”