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Category: Bad Behavior

No Problem Is A Problem

| Brighton, England, UK | Bad Behavior, Language & Words

(I notice an elderly man looking a little confused while browsing. I approach him to see if he needs any help.)

Me: “Hello, sir, can I help you at all?”

Man: “No, no. It’s ok; you don’t have what I want.”

Me: “Oh, I’m sorry. What was it you were looking for?”

Man: “It’s all right. I’ll go somewhere else.”

Me: “Okay, sir, no problem.”

Man: *suddenly irate* “No problem? No problem? Of course there’s a bloody problem! I can’t find what I want!”

Me: “I.. I’m sorry, sir. I just meant it as an expression.”

Man: “You people! Why do you have to say such stupid things!”

Me: “Again, I’m very sorry, sir. I didn’t mean to offend.”

(He gave me a snarling look then walked off muttering, “No problem? No bloody problem?” I stood there for a few seconds just staring at the back of his head as he left, completely dumbfounded!)

Damaged Beyond My Despair

| IA, USA | Bad Behavior, Crazy Requests

(A library patron returns a DVD with the case so scraped and bent that it can’t be put through the unlocking machine.)

Librarian: “And there’s a $6.75 fine on your card.”

Patron: “What? Why?”

Librarian: “Your DVD case was damaged and will have to be replaced.”

Patron: “You people didn’t unlock it before we left. I gave it to my son, and he tried his best to get it loose. He only used a butter knife.”

Librarian: “I’m sorry we didn’t unlock it. When that happens, you need to bring it back to us, not try to pry it open.”

Patron: “We didn’t even get to watch it, so I don’t see why we should have to pay for it.”

Librarian: “The case is so badly damaged that it’s no longer usable.”

Patron: “How is that damage? It was only a butter knife!”

Not Getting Owned By The Owner

| Seattle, WA, USA | Bad Behavior, Funny Names

(I happen to work at a chain whose owner shares the same last name as me. It’s pure coincidence but still comes in handy as shown below:)

Me: “Hello there! Will this be all?”

Lady: *gives me a disapproving look and places her merchandise on my register. I continue making small talk as I ring her up*

Me: “Will this be on your store card today?”

Lady: “Excuse me, do you know who I am?”

Me: “I’m sorry?”

Lady: “I am Dr. [Name], wife of Dr. [Name]. As a regular customer I expect to be addressed accordingly!”

Me: “…uh… I do apologize, ma’am.”

Lady: “That’s DOCTOR [Name] to you! Are you not listening to me or are you just r******d?”

Me: “Again, I apologize. I’m still relatively new here and have not had a chance to get to know all of our regular clientele.”

Lady: “Well, I’m still going to report you for such blatant disrespect. Who is your manager?”

Me: “That would be [Manager].”

Lady: “Well, expect them to give you a proper reprimand when I tell them…” *she looks at my name tag*  “Wait… Your last name is [Owner’s Name]?”

Me: “That’s right.”

Lady: “As in the Franchise Owner’s name?”

(I nod and the lady suddenly looks a lot less irritated, and a lot more worried.)

Lady: “Uh… actually, as you said, you’re new so I can overlook this… Ermmm…”

(She scurries off and my manager comes over trying to suppress his giggles.)

Manager: “That woman comes in here and makes life hell for everyone just because she and her husband met the owner on one occasion at a party. Looks like I owe you an apology.”

Me: “What for?”

Manager: “I thought you were being pretentious by asking to have your first and last name on your name tag. Now I see the genius behind it. Well done.”