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Category: Bad Behavior

Rotten To The Core

| PA, USA | Bad Behavior, Bizarre

(I’m working as a cashier and doing my best to make cheery small talk with customers. An old man comes through my line.)

Me: “Hello! How are you today, sir?”

Customer: “Terrible!”

Me: “Oh, sorry to hear that, sir.”

Customer: “And how are you?”

Me: “Um, slightly better than terrible, I think.”

Customer: “But you have to work!”

Me: “Yes, but I like my work and it helps pay my student loan bills.”

Customer: “Humph.”

(I finish scanning and bagging his items and print out his receipt.)

Me: “Here you go. I hope your day gets better, sir!”

Customer: “I don’t! I hope it stays ROTTEN!”

She Really Needed That Coffee

| ON, Canada | At The Checkout, Bad Behavior

(As I’m working the till, an old man walks up to me. It takes a few minutes to fill out his order, because he can barely speak, and his finger shakes when he tries to tell me what he wants. He is extremely polite, and orders two coffees. After he leaves to get coffee stirrers, a young woman comes to my till.)

Customer: “Oh, my God, what a drag, huh? That guy was such a dumba**. He should just die and move over for the best generation. Am I right?”

Me: “…Why don’t I just take your order.”

(As she ordered, the old man, who heard what she said, walked up behind her quietly, popped the lid off of one of his coffees, and poured it all over the woman. She screamed, and ran away yelling about her clothes, while the old man ordered another coffee.)

Wad A B****

| Winnipeg, MB, Canada | At The Checkout, Bad Behavior

(I’m 16 and I’ve been working at a dollar store for a little over a month. A customer in her 60s comes in and tells me she is buying eight bottles of iced tea and four bottles of lemonade. She keeps them in her cart as she is checking out.)

Me: “Ma’am, would you please put the bottles on the counter? I need to count and ring them up.”

Customer: *gives me an exasperated look* “But I just told you that I’m buying eight iced teas and four lemonades!”

Me: “Well, I still have to count and scan them.”

Customer: *glaring at me as she puts the bottles on the counter, one at a time* “You think we’re all thieves!”

Me: “No, I don’t, ma’am; I just need to count the bottles. It’s store policy.”

Customer: *patronizing* “Well, I’ve been counting long before you were born, honey.”

(I ring up the bottles and there are in fact eight bottles of iced tea and four of lemonade. She glares at me again.)

Me: “Yes, you are right. There are eight iced teas and four lemonades. So that’s $10.45.”

(After she pays, she gives me another stare-down. I give her the receipt.)

Customer: “Well, since you wasted my time, I’m going to take my time putting all these bottles back in my cart.” *she then proceeds to slowly put each bottle back in her cart, one at a time, causing the line behind her to grow*

(After she left, the customer that is behind her, a young guy in his early 20s, comes up to the counter.)

Customer #2: “Some people really have their panties in a wad, don’t they?”

Me: “Very true. I should’ve told her that we have some wad-less ones in aisle three…”

Stop And Stair, Part 2

| USA | Bad Behavior, Hotels & Lodging

(It’s around two am. A group of customers, in their mid 20s, a blonde woman, a brunette woman, and two guys, enter. They are all being rowdy and clearly very drunk.)

Me: “Guys, please keep it down. Some people on the first floor are trying to sleep.”

(Clearly annoyed that I rained on their parade, they scowl and press the button for the elevator. After a few minutes…)

Blonde Woman: “Hello?! Where’s the f****** elevator?”

Brunette Woman: “It sure is taking a loooong time.”

Blonde Woman: “Yeah, I might as well take the f****** stairs. Where’s the f***** stairs?!”

Me: “They’re right over there.” *points*

(The blonde woman stares at me like I just told her to run around outside naked, and just then the elevator doors swing open,)

Brunette Woman: “Come on, the elevator is finally here.”

(As they’re getting into the elevator, I hear the blonde woman say this in an insulted tone.)

Blonde Woman: “The clerk ACTUALLY told me where the stairs are! Can you believe it!?”

Not A Morning Person Every Five Minutes

| MI, USA | Bad Behavior, Time

(We get a line of about ten cars at once in the drive-thru. Two cars in, I hear a car at the end of the line laying on their horn.)

Me: *over headset* “Is that one of our customers honking?”

Coworker: *over headset* “Yes, and she’s yelling about something, too.”

(Less than four minutes later, the angry customer is at my window. I have her food ready.)

Me: “Here you go. Sorry about the—”

Customer: “I want to know why the hell it TOOK SO LONG TO GET THAT LINE GONE.” *she yanks the bag so forcefully out of my hand that the bag rips* “NOW YOU’VE MADE ME LATE FOR WORK, YOU F****** IDIOT. WHAT TOOK SO F****** LONG?!”

Me: “I’m sorry, ma’am, we just got busy. I do apologize for your wait—”

Customer: “GIVE ME MY F****** [SODA]!”

Me: “Here’s your [Soda]. Again, I’m sorry about your wait.”

Customer: “F*** YOU ALL!” *speeds away*

Manager: *over headset* “If a five minute wait made her late for work, she obviously didn’t have enough time to go anywhere before her shift. Clearly, somebody peed in her Cheerios this morning.”

Me: *over headset* “I hate people.”

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