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Category: Bad Behavior

When They Don’t Get What They Want They Cause A Stink

| Chicago, IL, USA | Bad Behavior, Health & Body

(I am working at the counter of a bowling alley inside of a busy shopping mall when a older man in his 70s walks in:)

Older Man: “Hi. Where are your bathrooms, young man?”

(I point down the hall at the sign that says “restrooms”. He walks down and I continue my side-work. About 15 minutes later the older man comes back up to my counter.)

Older Man: “Excuse me.”

Me: “Yes, what can I do for you?”

Older Man: “I hope you have somebody here with a strong constitution to clean up in there.”

(Looking very proud of himself he walks out of the alley and back into the mall. I then walk into the men’s room to see what he is talking about. The older man had defecated all over the floor, walls, toilet bowl lid, handicap rail, and anything else in the stall. I quickly run out and put a closed sign over the men’s room. I go to my manager and explain what had happened and he starts laughing hysterically.)

Manager: “Dude! I can’t believe he did it again! This old man has done this twice before. He refused to pay [amount] for bowling shoes for his grandson when we first opened and now has gotten back at us by doing this.”

Me: “So what should I do about this? It’s horrific in there.”

Manager: “Just leave it. I’ll have [Store Manager] do it. He’s the one who was making the old man buy shoes in the first place.”

Not Yelping His Cause

| CA, USA | Bad Behavior, Criminal & Illegal, Liars & Scammers

(In self-storage, a tenant is required to give notice BEFORE their due date. Every summer we get the students who store dorm stuff while they go back home.)

Tenant: “Hi, I’m closing out my storage today.”

Me: “Oh, let me pull you up… Did you schedule your move out?”

Tenant: “Uh… no.”

Me: “I’m afraid you’re eight days past your due date, and your automatic payment went through on your due date.”

(We specifically tell new tenants that they have to give notice, and if the payment is made there are absolutely no refunds… It’s printed in block letters on the lease they sign!)

Tenant: *now very upset* “Well, if you don’t refund my money RIGHT NOW, I’ll go on Yelp and give you a one-star review!”

Me: “Huh, see that bank of video feeds above me?” *points at our security system* “Well, they also record sound. What you just threatened is actually called EXTORTION. Would you like to call the police, or shall I do it for you?”

Tenant: “Uh… uh… I was just kidding, man…” *laughs nervously* “Everything’s okay; I’ll be leaving now!”

(Our camera system doesn’t record audio, and we got a five-star review from the kid!)

Other Types Of Cancer On Society

| Rochester Hills, MI, USA | Bad Behavior, Health & Body

(The PIN pads at my company automatically ask people if they’d like to make a donation to an organization, which changes monthly. Right now, it’s the American Cancer Society. To reiterate: the customer has to push a button correlating to either an amount or “Thanks, Not Today!” They are in no way required to talk to me about their choice.)

Customer: “Why in the world would anybody donate to the American Cancer Society?! Isn’t everybody just going to die of cancer anyway?”

Me: “Sadly, there is still a large percentage of people who do die from cancer—”

Customer: “Then what the h*** is the point?! It’s not like they’re going to cure anything!”

Me: “All of the children whose leukemia has been in remission for nine or more years appreciate your candor.”

(Customer huffed and stormed off.)

Dealing With A Spot Of Bother

| Bristol, England, UK | Bad Behavior, Health & Body

(I work in a small store, and I find that customers talk to the staff more than anywhere I’ve worked. I currently have a fairly large spot in the middle of my forehead, which I am too lazy to cover with makeup but no one has commented on all night. An hour before we close, this happens:)

Customer: “You look like you’ve been shot in the head!”

Me: “Mhm…”

Customer: “I’d know; I used to be a police officer.”

Me: *nods, clearly uncomfortable as he’s speaking quite loudly in a small store*

Customer: “Well, you ladies have a nice night now! Look after that bullet wound!” *laughs and leaves*

Coworker: *to me* “…I hope he gets shot in the head.”

Won’t Make Any Concessions

| OH, USA | At The Checkout, Bad Behavior, Food & Drink, Movies & TV

(I work in a movie theater in a relatively small urban area; we have two ticket booths at the entrance of the complex and a concessions stand that occupies the back of the lobby. The ticket booths are only open when we’re busy, so each one has a large signs that say TICKETS MAY BE PURCHASED AT CONCESSIONS STAND. A customer comes in between shows, when the lobby is empty and I am the only employee not on break. He stands in front of an empty ticket booth for about five minutes before I call out to him.)

Me: “Sir? Can I help you with anything?”

Customer: *ignores me*

Me: *after another few minutes* “Sir? You can purchase your tickets here at the concessions stand.”

Customer: *again, ignores me*

(After what must be fifteen more minutes, he approaches the concessions stand.)

Customer: *angrily* “What the h*** is wrong with this place? I’ve been waiting twenty minutes and nobody’s there to sell me a ticket!”

Me: “I’m sorry about that wait time, sir. What show are you interested in? I can sell you tickets right here at the concessions stand.”

Customer: “No, I don’t want anything to eat. Everything here is too expensive. Get in the booth and sell me a ticket.”

Me: “I’m sorry, but I’m not allowed in the booth. But I can sell you a ticket right here; I just need to know what show you’d like to see.”

Customer: *loudly* “I don’t want anything to eat!”

Me: “Yes, sir, I understand that, but—”

Customer: *even louder* “I. DON’T. WANT. ANYTHING. TO. EAT!”

(At this point, one of my managers has heard him shouting and comes out from the office.)

Manager: “[My Name], is there is a problem out here?”

Me: “No, just—”

Customer: “Yes! There’s definitely a problem! I want to see [Current Popular Movie], but there’s no one in the ticket booth!”

Manager: “Yes, we only open the booths when we’re very busy. You can buy tickets here at the stand, though; [My Name] will get you whatever you need.”

Customer: *quickly, almost cutting my manager off* “I don’t want anything to eat!”

Manager: “That’s fine, sir. We don’t only sell food here at the stand, we also handle ticketing.”

Customer: “Oh. Are you SURE I can get tickets here?”

Manager & Me: “Yes, sir.”

Customer: “Well, okay. I’d like one to [Movie] at [time].”

Me: “You may have missed the beginning; are you sure you’d like that time? We have another showing starting in about an hour.”

Customer: “No, I want [current show].”

Me: “All right. That will be [price].”

(I process his ticket order and, out of habit, ask before I run his card:)

Me: “Is there anything else I can get for you today?”

Customer: *after a pause* “Actually, yeah. Let me get a large popcorn.”

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