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Category: Bad Behavior

Taking A Stand And Quitting

| OR, USA | Bad Behavior, Bizarre

(I work in the deli of an organic grocery store. We get a lot of customers that can be hard to deal with, but after years of customer service jobs I usually don’t have a problem. This happens about an hour after I have given my notice so I can return to school. I am at the case and an older regular comes up to ask me to restock the forks on the salad bar. There is a woman serving herself some salad, so the older gentleman and I stand back and chat to let her finish before I get the forks from underneath the counter. As she finishes and walks away I proceed to get the forks and stock them. She sees me doing this and says:)

Woman: “You could have said ‘excuse me.’ I would have moved.”

Me: “It was no problem. We weren’t in a rush. Have a great day.”

Woman: *absolutely loses it, yelling:* “INSTEAD OF BEING SO RUDE JUST STANDING THERE!”

(I was speechless, and honestly couldn’t help but smile. This got her even more mad and she yelled further. By that point I couldn’t stop from laughing and walked back behind the case before she could continue berating me. Thank you, rude, crazy girl, for reaffirming my decision to get my degree!)

Feel Sorry For The Husband

| Seattle, WA, USA | Bad Behavior, Crazy Requests, Time

(I am working in a retail store, and my shift starts at 12:30. I get in at 12:15, and see many customers so I put my uniform on, clock in early, and get to work. A woman approaches me.)

Woman: *aggressively* “I hope you enjoyed your LUNCH.”

Me: “…I’m sorry?”

Woman: “Don’t be sorry. Just don’t do it again. I shouldn’t have to wait.”

Me: “Ma’am, I have no idea what you’re talking about.”

Woman: “Don’t lie to me. I was here an hour ago and you had a back in five minutes sign, to get your lunch, even though there were people who wanted to get into the store. Don’t EVER do that to your customers again.”

Me: “Ma’am, my shift doesn’t even start for another ten or fifteen minutes. Was there something you wanted help with?”

Woman: “If you keep lying like this, you’ll never find a husband.” *shows me her wedding ring with a smug look, then turns and walks out*

His Guilt Is Like An Open Book

, | Washington, DC, USA | Bad Behavior, Books & Reading

(I work in a museum bookstore where we sell a lot of expensive, hardcover art books. A customer brings up an unwrapped exhibition catalog and shows me his receipt and the damage to the top edge of the pages.)

Customer: “Can I exchange this for another?”

(I look at the damage. It’s not bad, but when a customer pays eighty dollars for a book they want it to be perfect.)

Me: “Certainly. There are others right here.”

(I pick one up from the stack and glance at the edges before I hand it to him. They’re perfect.)

Customer: “Thanks. I’d just like to check the new one before I leave the store.”

Me: “Let me unwrap that for you—”

(I hold my hand out to take the new book back and do it for him, but it’s too late. The gentleman has very helpfully whipped out his credit card and used the edge to slit the shrink wrap like a paper knife. He did so very vigorously. So vigorously that the credit card tore into and through the page edges, damaging the pages in a different spot from, but identical to, the way the pages on the original book were damaged.)

Me: “That wasn’t like that when I handed it to you. Did you open the first one that way?”

Customer: *sheepish look spreads over his face*

Me: “Would you like to keep the first book you damaged or the second one?”

Customer: “The… second one.”

(I hand it to him, and he slinks off. For all I know he went to another shop to exchange the second book for another new one…but I bet he didn’t tear into it with his credit card like that again.)