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Category: Bad Behavior

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Has Ground-Zero Excuse To Behave That Way

| New York City, NY, USA | Bad Behavior

(This takes place in 2001. I’m a bill collector for a clothing store. After the 9/11 attacks, we stop calling New York and other affected areas for a few weeks. It is now early October:)

Me: “Hi, this is [My Name] calling from [Company]. May I speak to [Customer], please?”

Customer: “Yes, this is [Customer], but I can’t talk right now. My roommate is missing in the WTC attack.”

Me: “Oh, I’m sorry to hear that! I’ll try back later.”

(One week later:)

Me: “Hi, this is [My Name] calling from [Company]. May I speak to [Customer], please?”

Unidentified Female: “Oh, that’s my roommate! She’s missing in the WTC attack.”

(There was a website with a list of missing/deceased people in the attacked areas and luckily she wasn’t on it. She was fine when I spoke to her in early October, but the next week she was missing due to the September attacks. This was the most reprehensible way someone had tried to dodge my collection call.)

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A Song With The Perfect Ending

| USA | Bad Behavior, Crazy Requests, Musical Mayhem, Popular

(I am a high energy, cheerful person who works in a cafe inside a large building. Part of my cheer is musical; I sing and hum, often without even noticing that I am. You can hear me in the cafe where I work and a little in the dining room but I definitely am not belting it out. A customer comes in, already in a foul mood, and after listening to me sing for about thirty seconds, goes off.)

Customer: “You’re so loud; stop it! I’m having a horrible day and you are disturbing me! I don’t want to hear it! STOP! STOP! STOP!”

(I stop singing. About a minute later I absently start humming softly to myself as I brew coffee and she goes off again.)

Customer: “I TOLD YOU TO STOP. SHUT UP!”

Me: “Ma’am, you said stop singing because I was too loud. I stopped singing. I was just humming, very quietly.”

(The customer turns to a random other old woman and starts ranting.)

Customer: “She so annoying; she always does stuff like this! I can’t stand her! Isn’t she terrible?!”

(The other customer just looks uncomfortable and keeps doctoring her coffee silently. I bite my tongue and say with as much sincerity as I can muster.)

Me: “Ma’am, I am sorry you are having a bad day. I hope it gets better.”

Customer: “My day will get better when I leave!”

(She sneers at me and I just smile calmly back.)

Me: “Mine will, too.”

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Piercing Observation, Part 2

| Tampa, FL, USA | At The Checkout, Bad Behavior, Popular

(It is my first month of working as a cashier for a high-end grocery store and I am getting a lot of Jesus-pamphlets and comments about my piercings (my employers encourage them; they are fine by policy). One day it is especially busy and I am still a little slow at scanning / typing codes for fruits and veggies… An older male customer in his mid-50s with a young woman and a baby come through my lane. The older man says something turning to the younger woman, and all I hear is “…all that s*** on her face.”)

Me: “Excuse me, sir? Is there a problem?”

Customer: “Oh, I just think you’d look better without all that crap on your face.”

Me: “I’m sorry you feel that way. I like it and I look good with it.”

Customer: “Well, have ya looked in the mirror lately?”

Me: “Yes, every day, and I like what I see.”

Customer: “You should get your eyes checked!”

Me: “I did about three months ago, sir. My vision hasn’t changed in over three years.”

(The customer got seemingly flustered at my confidence and as I handed him his receipt looking him straight in the eyes, I think he realized how rude he was and laughed it off with an Elvis impersonation (?!).)

Related:
Piercing Observation