Category: Bad Behavior


Their Assumption Has Expired

| ME, USA | Bad Behavior, Bigotry, Popular

(I am the only cashier in front. A customer approaches me.)

Customer: “I think one of the other customers is stealing.”

Me: “Can you describe the person?”

Customer: *immediately shouts* “Obviously it’s the only black guy in the store. You can’t miss him!”

(She goes on to say that he is putting things in his cart and going out back, then all the stuff from the cart is miraculously gone. He works here, getting rid of expired merchandise. The customer screams at my manager when she won’t fire him for stealing from the company.)


The Client Condemned Himself

| TX, USA | Awesome Workers, Bad Behavior, Popular

(My boss and I are having a discussion about an old house that is across the street from where he lives, and how he wishes he could buy it since it was once a beautiful two-storied Victorian home. As we’re talking, the phone rings, and as the receptionist, it’s my job to answer. I’m still talking with him as I pick the phone up.)

Me: “They might have to condemn it.” *on phone* [Law Office], how can I help you?”

Client: “Did you just curse at me?”

Me: “Excuse me?”

Client: “You did! You just cursed at me! I heard you! You said “damn it” to me. I will not be talked to like that. I demand to speak to [Lawyer] right now!”

Me: “Sir, I didn’t say anything of the like. I was talking about—”

Client: “I heard what you said. I can’t believe you’d say something that horrible over the phone. I want to talk to [Lawyer] RIGHT NOW!”

(I put the client on phone and hand the phone over to my boss, the lawyer, and tell him what just happened.)

Lawyer: *picking up the phone* “Who is this…? Right. Mr. [Client], stop being an a** to my receptionist, d*** it. Now, there, it was said to you. What are you going to do? Nothing? Thought not. Call like that again, and I’ll drop your case.”

(Apparently, this client was always using some rude excuse to talk to the lawyer, just so he could complain. It wasn’t shortly after that he got dropped, because he was calling to harass the legal secretary for saying his name wrong once.)


Deaf To Reason, Part 6

| FL, USA | Bad Behavior, Bigotry

(Our store has a deaf employee. He is really nice and works hard. He usually sticks to working in the back but every so often, he will be on the floor, stocking.)

Customer: “Excuse me, sir?”

(Our deaf coworker doesn’t reply.)

Customer: “I SAID, EXCUSE ME, SIR!”

(I hear this and poke my head around the corner, seeing who he’s talking to.)

Me: “Can I help you, sir?”

Customer: “Yeah, can you tell me why you people just ignore your customers here?”

Me: “He’s not ignoring you, sir. He’s deaf. What can I help you with?”

Customer: “DEAF?! What he h*** kind a place are you running here giving those people jobs?!”

Me: *completely shocked* “Well, I assume he has bills to pay just like the rest of us hearing folk.”

(By this time, my coworker has noticed we are there and starts smiling and waving. The customer just flips him the bird and glares at me as he walks off mumbling about how he’s never coming here again. My coworker looks bewildered and I just shrug. He laughs.)

Deaf To Reason, Part 5
Deaf To Reason, Part 4
Deaf To Reason, Part 3


There Isn’t Safety In Numbers

| Houston, TX, USA | Bad Behavior, Time

(I work at a restaurant that can get packed, so we hand out numbers for the waiting list. We call the numbers three times, and the fourth is a ‘final call’ before we move on to the next number. Sometimes people decide to leave without even turning in their numbers, but it’s not a big deal, we just move on. A father and his two children get a number to be seated and is given an estimate of about a 15 minute wait. We also record what time the number was given and the estimate wait time given. About 10 minutes pass and we call his number, no answer. We call twice more and I even check the parking lot just in case they are out there. No response and five minutes after the first call, the final call is given and we move on. About 30 minutes after I call his number he walks up to me:)

Customer: “Why haven’t you called my number yet?”

Me: *checking records* “Sir, we did call you at [time]. We called your number four times with no response and I even checked the parking lot.”

Customer: “Well, I want to be seated right now.”

Me: “I’m sorry; we had to skip your number you will have to be put on the waiting list again.”

Customer: “But you skipped my number. I want to be seated now.”

(By now he is getting close enough to kiss me.)

Me: “I’m sorry, sir. Like I said we did call your number and you did not answer.”

Customer: “I wasn’t here!”

Me: “What do you mean?”

Customer: “I went to go run some errands.”

Me: “So how were you going to know if I called your number?”

Customer: “I do this all the time everywhere else.”

Me: “I’m sorry, you did not inform me you were leaving. How was I supposed to know you would be coming back?”

Customer: “You should have held my place.”

Me: “We did. We gave you five minutes to claim your spot.”

Customer: “You should seat me now.”

(By now he’s getting irate and he’s actually balling up his fist ready to swing.)

Me: “I’m sorry, sir, but I can’t read your mind. You can’t get a number then leave and just come back whenever you want. You have to be present when your number is called.”

(At this point the customer moves behind the host stand to confront me and I’m still giving him the biggest smile I can muster. I’m smiling because I can’t believe how ridiculous he is and I guess that made him angrier. A manager steps in and because a couple tables left at the same time, tried to defuse the situation by offering to seat him quickly. The next customer I call promptly answers and says:)

Next Customer: “That guy is crazy!”


Thief Should Have Wised Up And Smelled The Coffee

| Canada | Bad Behavior, Criminal & Illegal, Popular

(I customer walks in, and we both exchange our hellos. A few minutes later I see the guy quickly look at me from my peripheral vision. Thinking it is kind of odd, I slowly tip-toe towards him and see him walk the opposite way around my counter, holding something below the counter’s height so I can’t see it. I start to walk backwards as he is quickly making his way to the doors, and then the alarm goes on. This guy is holding a big a** Tassimo coffee maker. Here’s how you know he isn’t a good thief, because he stops to have a conversation with me.)

Thief: “Hey, so where’s the uh… the um… the coffee or whatever that goes with this.”

Me: “Put the Tassimo on my counter and I’ll show you.”

(He reluctantly puts it down, and I bring him to the coffee that is right above the Tassimo maker he is trying to take.)

Thief: “Oh, right, that’s cool.”

(He grabs a handful of random ones and we walk over to my counter. He puts the coffee on the Tassimo machine box. He is patting his coat pockets pretending to feel around for his wallet.)

Thief: “Hmm, well, I forgot my wallet. I’ll be right back.”

Me: *I smile* “No you won’t,”

Thief: *looks at me, saddened* “You’re right.”

(He did end up coming back a few weeks later trying to steal a lamp but luckily I was working and he ended up with nothing.)

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