Category: Bad Behavior


Taking A Cheap Shot

| OR, USA | Bad Behavior, Food & Drink, Popular

(I am tending bar for company with 600 in attendance, so I can’t serve in glasses as we can’t wash them that fast. A customer asks for a shot of whiskey, which I very generously free pour, for which this private club is/was famous. Of course in a 10 oz plastic cup it does look anemic.)

Customer: *in a loud booming voice* “When I order a f****** shot of booze, I expect a f****** shot of booze.”

(So, I turn and pick up a shot glass and pour it full from his plastic cup. I then dump about the same amount out of same cup into the sink. Finally, I pour the shot glass back into the cup and inform him:)

Me: “There you go, sir. You now have your f****** shot of whiskey.”

(He did not complain the rest of the evening.)


A Cent-less Amount Of Swearing

| MI, USA | Bad Behavior, Food & Drink, Language & Words, Popular

(A customer is complaining over the speaker about the price of our ice cream.)

Customer: “I can’t believe you’re changing an extra twenty cents when all I want is extra chocolate! How dare you take my money for yourself. I will get you FIRED. Do you hear me? I’ll kill you if you take my money! I demand to speak to your manager, you dumb***. You f****** b****! You shouldn’t charge more for extra toppings because your prices are—”

Me: *having enough of the verbal abuse* “Your total is $3.18. Pull around to the first window.”

(When the car gets to my window, I realize the woman was yelling from the passenger side. The driver looks resigned.)

Customer: “I will give you advice. Do NOT get an attitude like that with me. I am the customer and NOT someone you want to make angry. It is not kosher to make me mad, trust me.”

Me: “$3.18, please.”

Customer: “Did you hear me, b****?!”

Me: “I did hear you. I heard you cuss me out for several minutes over twenty cents and threaten to kill me, and not only did I hear you, but my manager did as well. Now, you have two options. You can pay and get your food and leave, or you can swear at me some more, I will cancel your order, shut the window, and walk away. Now, will you be paying cash or credit?”

(The driver suddenly bursts into laughter. The passenger turns several different shades of red.)

Customer: “Listen here, you f***ing—”

Me: “You order has been canceled.” *shuts and locks window*

Manager: *over the headset* “I hope she complains. The cop in the lobby heard everything and would like to have a few words with her about death threats.”

(The customer did try to complain, but the driver sped away once the cop stepped outside. They never came back.)


Talking Turkey About Your Earnings

, | MD, USA | Bad Behavior, Food & Drink, Money

(A customer comes up to the deli counter, dressed in relatively nice clothing, and asks me for a recommendation on turkey. I have sampled most of the turkey in the case and can typically give honest recommendations.)

Me: “Well, I personally like [Brand] turkey — it’s got a pretty standard flavor, but it’s good, and [Brand] has a lot of options if you like spicier turkeys.

Customer: “Yeah, but it’s $11.00 per pound…”

Me: “True. If you’re looking for cheaper turkeys, [Store Brand] turkeyisn’t visible in the case right now, but we do have it, and there’s also—”

Customer: “I mean, I make incredible money, but I can’t justify spending $11 on a pound of turkey.”

(He looks around for a moment like he’s going to say something else, but doesn’t and storms off.)

Me: *turns to coworker* “What an odd thing to say.”

Coworker: “Yeah, that was weird.”

Me: “Well, I DON’T make ‘incredible money,’ but I’m gonna buy myself some of that turkey and live my best life.”

(My coworker laughed, and I sliced some and bought it before I went home that day. The resulting sandwich was, of course, very tasty.)


All Or Nothing

| Roanoke, VA, USA | Bad Behavior, Liars & Scammers, Money, Popular

(A new general manager started a week ago. There is one customer who will often come to our to use the printing services. He has big orders pulled together, then returns a week later, looks at some of the order, pays for some of it and takes what he wants, leaving the remainder untaken and unpaid. The new general manager sees fit to change this.)

Guy:“I have this order I need done as soon as possible, I’ll return next week to take care of it.”

General Manager: “Certainly; however, we’re going to have to ask that you clear your balance first.”

Guy: “Clear my balance? What the h*** are you talking about?!”

General Manager: “Well, sir, you’ve been using the printing services for quite awhile, and it appears that you’re only picking up parts of your orders, leaving the rest here. Paying for what you want, leaving the rest. That isn’t happening anymore. If you want an order, we’re happy to make it for you, but you’re paying for all of it.”

Guy: “That’s bull-s***! I’ve been coming here for YEARS and no one has ever given me that type of attitude. I demand to speak to your manager!”

General Manager: *smiling* “Sir, I AM the new general manager. As I’ve said, you’ve been coming for YEARS and have left us with several hundred dollars worth of unpaid work, which is loss for us. Your total for all the work yet to be unpaid is $XXX.XX and that will be paid before any further work is completed.”

Guy: “No, forget this. Screw you. This is ridiculous. I’ve been a paying customer for years and you want to treat me this way?! You’ve lost my business!”

(The guy proceeds to storm out of the store. About three hours later, he calls back to further harass the general manager. Among the conversation was this particular line:)

Guy: *on phone* “And I’ll have you know, I was so upset, I had to come home and take two Valium to calm down!”

(That general manager is still, to this day, my hero.)


Doesn’t Like His Veggies (Questioned)

| USA | Bad Behavior, Family & Kids, Food & Drink, Popular

(One of our most popular sandwiches is our BLT. Our veggies are optional, however, so some people do not get lettuce and tomato on their sandwich. We just normally ask what veggies they would like on their sandwich. A mother and her teenage son walk in and go through the usual ordering process.)

Me: “Any other sandwiches for you guys today?”

Mother: “Nope, we’re good!”

Me: *asking the son* “And veggies on your BLT?”

Son: “…”

Me: “Veggies?”

Son: *rolls eyes and speaks in a very condescending tone* “Well, lettuce and tomatoes, duh! God!”

Me: *stays silent and proceeds to put veggies on his sandwich*

Mother: “CUT THE ATTITUDE, [SON]! She’s not a mind reader! She doesn’t know what the f*** you want!”

(At that point my coworker and I had to hold back our laughter while the son slowly turned red from embarrassment.)

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