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Category: Bad Behavior

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License To Be An A**-Hole

| NC, USA | Bad Behavior, Crazy Requests, Popular

(I work the knife display and license-sale counter at a well-known sporting goods store. We are currently having problems with our state-issued fishing and hunting license printer, so there is a huge sign on both accessible sides of the counter informing customers that we cannot sell any licenses at this time. I am currently assisting a young lady who is looking for a knife for her husband’s birthday when a man walks up and strikes the other side of the counter behind me with his fist.)

Me: *turning to him, startled* “I will be right with you, sir.”

Male Customer: “You d***-well had better be. I am not going to wait here all day for service!”

Female Customer: *sensing an issue* “It’s fine if you want to help him first; I am still choosing, anyway.”

Me: *to Male Customer* “Yes, sir, how may I help you today?”

Male Customer: *waving his ID in my face* “Well, this is the license counter, ain’t it? So OBVIOUSLY I want a LICENSE, don’t I?”

Me: *pointing to the poster size sign he is currently standing right in front of* “I apologize, sir, but we cannot issue licenses at this time. The closest license retailer to us is on [Road five minutes away].”

Male Customer: *cramming his wallet back in his pocket* “You just don’t know how to print a f***ing license. Where’s someone else to help?”

Me: “Sir, you can have one issued to you on [Road five minutes away] by [Sister Store] or by [Competitor Store on same road]. We cannot print any licenses at this time. I apologize for the inconvenience.”

Male Customer: “I ain’t goin’ to [Road five minutes away] and I sure as s*** ain’t going to [Sister Store]. Where. Can. I. Get. A license. TODAY?!”

Me: “Sir, the closest place you can get one is [Road five minutes away] at [Sister Store] OR at [Competitor Store on same road].”

Male Customer: “Do you not understand…? Y’know what, NEVER MIND!” *storms away*

Me: “Have a great day!”

Male Customer: *shouting* “F*** YOU!”

Female Customer: *flabbergasted* “Does he know you work around knives? I would cut his balls right off!”

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Drowning In Bad Parenting

| USA | Bad Behavior, Family & Kids, Popular

(I am teaching a swim class of school-aged children when a parent plops a three-year-old child on the steps into the water and walks away.)

Me: “Hi. Do you know which class he’s in?”

Parent: “He’s with you!”

Me: “No, he’s not. I’m teaching older kids now. Do you know the name of his class?”

Parent: “He’s with you! He’s in your class! Sweetie, run to your teacher!”

(The child starts running to me and promptly face-plants in the shallow water, requiring me to rescue him.)

Me: *to parent* “No, he is NOT with me.” *to child* “Sweetie, are you okay? Go back to your mom, please.”

Parent: “He’s with you! Why don’t you know your own students? [Child], go with your class.”

(At this point another teacher comes over to see what is going on.)

Teacher #2: “No, he’s not in my class either.”

Me: “No. He can’t get into the pool until we know whose class he’s in.”

Parent: “Go with your class!”

(The child makes a beeline through the shallow water at me and the second teacher, running right off the top step into deeper water. Teacher #2 and I have to grab him to prevent him from sinking.)

Parent: “You almost drowned my kid! I’m going to complain.”

(Turned out, it was the three-year-old child’s first day of class. She’d signed him up after class started for the session, did not know what class level he was in, plopped him in the pool without bothering to find out, went to leave, and then twice directed him to join a random class against the orders of staff, requiring us to rescue him twice. She had the audacity to be mad at us! We could have reported her for neglect.)

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Save The Bad Vibes For The Bad Customers

| Canada | Bad Behavior, Crazy Requests, Language & Words, Popular

(I work in a toy store at customer service. A new flyer comes out every Friday, which is the day that this call takes place.)

Me: “Good morning. [Company and Location]. This is [My Name]. How can I help you?”

Customer: “I’m looking for [particular toy] in your flyer. Can you please put one on hold for me?”

Me: “If you would give me a few minutes I can confirm for you that we do have them in stock, and I will place a hold for you.”

(Puts customer on hold.)

Coworker: *to me* “We don’t have any of those; we sold out of them before the sale even started.”

Me: *picks up phone* “Hello. So, unfortunately it looks like we don’t have any of that toy in stock. Would you like me to issue you a rain check or check another store in the area to see if they have it?”

Customer: *yelling* “What the h*** is your problem? Every time I call you never have what I’m looking for!”

Me: “I’m sorry; I understand how that might be frustrating. Unfortunately, the flyers are run country-wide, so sometimes the stock in a few stores can be quite low at the time of a sale.”

Customer: “What kind of half-a**ed excuse is that? I’m not digging your vibe; give me a manager.”

Me: *holds the phone out to a manager without putting customer on hold* “Someone isn’t digging my vibe on line one. Can you please speak to her?”

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Her Bark Is Worse Than Her Dog’s Bite

| ON, Canada | Bad Behavior, Family & Kids, Pets & Animals, Popular

(I work in a coffee shop, and it is against the rules to bring pets into the store. A young woman comes inside, yelling into a phone. A two-year-old child is with her. A few minutes later she brings her dog inside, too.)

Customer: *yelling into phone* “I don’t f****** care! Get me a f****** ride!”

Coworker: “I’m sorry, ma’am, you need to take your dog outside.”

Customer: “F*** off, I’ll take him outside soon.”

(The customer then proceeds to continue yelling into the phone.)

Coworker: “Ma’am, you need to take your dog outside right now.”

Customer: “I said f*** off; I’ll take him outside in a second!”

(The customer proceeds to scream into the phone, looking back at my coworker every couple of seconds to scream at her, too.)

Coworker: “Ma’am, if you refuse to speak to me politely and don’t take your dog outside, we will call the pol—”

Customer: “CALL THE F****** POLICE, THEN!”

(We call the police, who find her camped out in our drive-thru, still screaming into her phone. The last we see of her, she’s being taken away by the cops, with her child in a separate cruiser.)

Me: “Do you want to know the scariest part of all that?”

Coworker: “What?”

Me: “During the entirety of that whole exchange, that kid didn’t bat an eye. Didn’t cry or anything.”

Coworker: “That is terrifying.”

(You can tell that child was used to her mother’s tantrums.)

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Wish It Was More Than Just The Bottle To Go

, | San Francisco, CA, USA | Bad Behavior, Food & Drink, Popular

Customer: “This chardonnay is very good.”

Me: “I’m glad you like it.”

Customer: “I really do.”

Me: “Well, we do a little promotion here. If you order a glass at the bar then get a bottle to go, we’ll give you 10% off on the bottle.”

Customer: “How much is it?”

Me: “That particular wine is $20 a bottle.”

Customer: “Great, I’ll get a bottle.”

(I get a bottle and bag it for him.)

Customer: “Can you open it? I’d like to have a glass here.”

(This promotion is only for to-go bottles, furthermore, if you buy a bottle to drink at the bar that is under $30 there is a corkage fee. I realize the man has misunderstood me, but I decide it is an opportunity to do something nice and open the bottle at the to-go price as he says he only wants a glass. The customer then proceeds to pull a pretzel out of his bag and eat it at the bar although we do not allow outside food. He makes a mess all over the bar and proceeds to stay long enough to drink almost the entire bottle of chardonnay.)

Customer: “Excuse me, may I have my check, please?”

Me: “Sure, here you are.”

Customer: “This isn’t right. You said if I bought a bottle, the glass would be free.”

Me: “No, I said if you bought a bottle TO-GO your bottle would be 10% off. You bought a bottle and drank it here and I still gave you the discount. I also did not charge you the corkage fee that we customarily charge so you are really getting quite a deal.”

Customer: “Oh.”

(The customer pays and leaves and does not tip. I think that I have seen the last of him but he comes in the next week when my boss is working and proceeds to try the same thing with her, saying that last week I had given him his glass FOR FREE when he bought a bottle. I had, of course, told her the whole story and she was able to reply that I had not and that has never been our policy. A week after that, he comes back again. When he goes to pull out his customary pretzel, my boss decides she has had enough.)

Owner: “I’m sorry, sir, but we don’t actually allow outside food here.”

Customer: “What? But you don’t have any food here!”

Owner: “Actually, we do. It’s on that section of your menu there.”

Customer: “Oh. But do you have soft pretzels?”

Owner: “No, we don’t.”

Customer: “Oh. Well, I will not be back.”

Owner: “I’m sorry you feel that way.”

Customer: “I mean it.”

Owner: “All right.”

Customer: “I WON’T be back.”

Owner: “I’m sorry to hear that.”

Customer: “Hmmph.”

(He has never been back to demand free wine or soft pretzels again.)

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