Category: Bad Behavior

Go Nuts For Donuts

| Macomb, MI, USA | Bad Behavior, Crazy Requests, Food & Drink, Wild & Unruly

(I just started at a local donut shop. My manager gets an angry call from a customer about how she didn’t like her donuts. She turns to me and says the customer will be in for a new dozen and to not charge her.)

Customer: “Hi, I’m here for my free donuts.”

Me: “Yes, I have them right here.” *hands box*

(The customer opens the box.)

Customer: “No! You messed up again.” *rolls eyes* “I asked for an assorted dozen and you gave me crunchy ones! How am I supposed to eat these?”

(The coworker walks over to help.)

Coworker: “Ma’am, you asked for an assorted dozen. We gave you random donuts that are most popular. It’s not our fault if you wanted specific ones and didn’t tell us.”

Customer’s Friend: “I work at [Same Shop] and corporate would be very upset if they knew how many donuts you had left!”

Me: “I’m sorry, ma’am, we are privately owned. Our donut order was cut in half since our donut maker is in the hospital this morning.”

Coworker: “You came in on a Saturday, our busiest donut day, at seven pm. We don’t have many donuts left…”

Customer: “You f***** b****! Oh, my god! I want my donuts. Get your manager. You’re getting in trouble!”

(The stupid customer was awarded another free batch of donuts and a drink. The customer comes in next week.)

Customer: “I was going to punch [Coworker] straight in the face but I didn’t want to go to jail! She’s lucky! IS SHE FIRED YET?!”

Me: “No, ma’am…”

(I literally hate this customer.)

Wining Without Reason

| Germany | Bad Behavior, Food & Drink, Popular

(The restaurant I work at is hosting a wedding and I’m waiting on several tables. One group has been extremely nice, joking around with me and just being plain fantastic – except for one guy, who has not said a single word except for his mostly one-worded drink orders to me. As I’m checking on them to see if everything is all right and if they need any more drinks, he decides to finally break his silence.)

Customer #1: “I ordered a dry Dornfelder. This is not dry. This is not even a Dornfelder.”

(I was the one who poured his wine, and it was a dry Dornfelder, not to mention that there were only two kinds of red wine being served, a dry and a half-dry Dornfelder, so even if I poured the wrong wine, he still would have been wrong.)

Me: *beaming* “I’m very sorry, sir. I will get you a new glass and pour you the right wine right away.”

(When I come back, the man is not at the table, so I show the bottle to the rest of the group to make sure they see the label.)

Me: “Just so you can all be sure that he is getting the right wine this time.”

Customer #2: *ironically* “He knows a lot about wine, you know.”

Me: “Of course I do. I immediately noticed. Especially because we only serve Dornfelder this evening. Shall I take the old glass?”

Customer #3: “No, sweetie, leave it on the table. No use wasting this wine.”

(When I check the table the next time, I’m sure to ask Customer #1 if the wine is right this time, and he agrees, telling me that this glass is absolutely delicious while the last one was complete garbage. The next time I came back to the table, he is gone again.)

Customer #2: “Just so you know, I tasted both; and I really don’t notice any difference. Both glasses taste absolutely fine to me.”

Me: “They really should taste the same. They’re from the same bottle.”

Smile And Say Cheese(cake)!

| Peoria, AZ, USA | Bad Behavior, Food & Drink, Popular

(I’m a hostess at a very popular restaurant. At this point in the night, I’ve been kept four hours late and I’m just exhausted. A server comes over to me and asks me to run some cheesecakes for him. Begrudgingly, I say I will. I go to the table and set the cheesecakes down. Their table has already been cleared.)

Me: “Would you like some utensils for your cheesecakes?”

Customer: *terribly sarcastic* “No, we’re going to eat it with our hands.”

Me: “Enjoy!”

(I spun around and walked away with the biggest smile on my face.)

Murdering Your Opinion

, | VA, USA | Bad Behavior, Books & Reading, Popular

(I work six hour day shifts on summer weekdays. As long as everything is clean and full, we’re allowed to read a book. I’m reading quietly, but set my book aside as the lone male customer approaches. I take his order, and we’re waiting for his card to go through when this happens.)

Customer: *gestures to book, the cover of which is hidden* “So, what trashy romance novel are we reading today? Twilight? Fifty Shades of Grey?”

Me: *silently holds up the book so he can see the title, which is “Murder on the Orient Express” by Agatha Christie*

Customer: “Oh… That’s a classic.”

Me: “Yes, sir. Now let me get you your ice cream.”

(Being pretentious about books is obnoxious. If he hadn’t been a customer I would have said something, but I could tell he was embarrassed when he left.)

Peppered With Bad Behavior

| Paris, France | Bad Behavior, Criminal & Illegal, Popular, Wild & Unruly

(I am a European student in Paris, working as a night manager/cashier for an Internet cafe. Around 11 pm, three young guys, Americans, come into the store. I notice they are drunk and the store policy states that they should be refused entry. I speak both French and English very well, so I choose English.)

Me: “Good evening!”

Guy: “Hey! We need a computer!”

Me: “I am sorry, it is not possible. You are a bit drunk and the store policy prevents me to serve you.”

Guy: “This is bull-s***! You’re being racist with us!”

(I have to mention that I am white Caucasian, just like they are.)

Me: “I can’t be racist with you in any way! I am not even French myself!”

(One of them starts to insult and threaten me.)

Me: “No problem. If you do not wish to leave, I will call the police.”

(On the counter there is a phone. Before I can move, he takes the phone.)

Guy: “You can’t do that!”

Me: “Please give me back the phone and leave the store at once!”

Guy: “No, and f*** you!”

(At that moment I took out a police-strength pepper spray I had under the counter (I never had to use it before or after, although I had some rough customers sometimes) and shot all three of them in the face. Their faces burned, they run away to a restaurant across the street to wash their faces and then they sat down on the sidewalk for a long time, away from my store. The store itself was barely breathable and I had to evacuate all customers for 15 minutes and give them free drinks. My bosses had nothing to say to this but praise me for making quick decisions and defending their property.)

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