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Category: Bad Behavior

These Seats Are Mine Because I Did The Time

| Phoenix, AZ, USA | Bad Behavior, Crazy Requests, Family & Kids, Movies & TV

(Opening night for new movies is extremely busy. Lines start forming an hour before the movie starts. My friends and I go to see a new movie, stand in line for 90 minutes, and get our perfect seats – back center. As the theater fills up, people coming in start asking others to move over so they can sit together.)

New Guy: “Can you guys move over so we can sit together?”

Me: “No.”

New Guy: “Excuse me?”

Me: “There’s plenty of open seats. If you want to sit together, sit somewhere else.”

(The guy walks away and comes back a few minutes later with an usher and a smug smile.)

Usher: “Sir, could you please move over so these people can sit together?”

Me: “Sure. Just give me a gift card to cover the cost of my and my friends’ tickets.”

Usher: “What?”

Me: “We got here an hour and half early to get these seats. If you want us to move, then refund us the cost of our tickets. Otherwise, this guy who walked in 10 minutes before the movie starts can sit somewhere else.”

Usher: *turns to the other customer* “Sir, there are plenty of other seats to choose from in the theater.”

Has A Pen-chant For Stabbing Motions

| Perth, WA, Australia | At The Checkout, Bad Behavior, Bizarre

(I’m a salesperson in the photography and IT industries. I like to ask questions to make sure I can recommend the right solution. It saves a lot of time for both me and the client and ensures that there are no nasty surprises later on. A man has asked me to provide some advice for a new computer & accessories for his wife.)

Customer: “Here’s a list of all the things my wife wants. Can you do all this?”

Me: “I’m sure we can help, sir. Let me look over the list and ask you a few questions to make sure I’ve covered everything”

(I review the list, which seems straight-forward, and ask a few questions to clarify the requirements. Things are progressing smoothly until we reach the installation part of the checklist.)

Customer: “So can you come out and set it all up?”

Me: “One of our technicians will be able to do that for you, sir, but please be aware that we charge $150/hour for this service.”

Customer: “I don’t care about the price, I just want to know if YOU can do it or not.”

Me: “Well, I personally can’t but one of our techs will definitely be able to provide that service.”

Customer: “What? I didn’t ask if YOU could do it.”

Me: “Sorry, I misunderstood what you meant, but yes, one of our techs can do the install.”

Customer: “I meant YOU as in the company, not YOU as an individual. You DO represent the company, don’t you?”

(During this conversation the client has been gesturing towards my face while holding a biro, emphasising his words with a stabbing motion. He is only standing 1m away from me so the pen is very close to my face.)

Me: “Sir, can you please stop pointing your pen at my face?”

Customer: “What? Don’t be silly. I’m NOT pointing it at you; I’m just talking!”

(He makes a stabbing motion at my face while saying this.)

Me: “Please stop stabbing your pen at me. I don’t like it.”

Customer: “What? Never mind, this is obviously too hard. Don’t worry about it. I’m going elsewhere!”

(I try to clear up the misunderstanding but he has gotten so worked up that he just storms off, muttering under his breath. Another customer, who is a regular, has seen and heard the whole exchange.)

Regular Customer: “I thought you were very polite! I was impressed that you were calm throughout that conversation.”

Me: “Thanks, [Regular Customer]. I appreciate that.”

Regular Customer: “What was his problem, exactly? Strange man.”

Me: “Who knows? Maybe he just doesn’t like being told not to do something.”

H2-Woah, Part 2

| Hamilton, ON, Canada | Bad Behavior, Bizarre, Food & Drink, Technology

Customer: “Where is your cooler?”

Me: “Cooler?”

Customer: “Vending machine.”

Me: We don’t have a vending machine, but if you need some water, I can get you a glass of water.”

Customer: “You can go to Hell.”

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H2-Woah