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Category: Bad Behavior

Other Types Of Cancer On Society

| Rochester Hills, MI, USA | Bad Behavior, Health & Body

(The PIN pads at my company automatically ask people if they’d like to make a donation to an organization, which changes monthly. Right now, it’s the American Cancer Society. To reiterate: the customer has to push a button correlating to either an amount or “Thanks, Not Today!” They are in no way required to talk to me about their choice.)

Customer: “Why in the world would anybody donate to the American Cancer Society?! Isn’t everybody just going to die of cancer anyway?”

Me: “Sadly, there is still a large percentage of people who do die from cancer—”

Customer: “Then what the h*** is the point?! It’s not like they’re going to cure anything!”

Me: “All of the children whose leukemia has been in remission for nine or more years appreciate your candor.”

(Customer huffed and stormed off.)

Dealing With A Spot Of Bother

| Bristol, England, UK | Bad Behavior, Health & Body

(I work in a small store, and I find that customers talk to the staff more than anywhere I’ve worked. I currently have a fairly large spot in the middle of my forehead, which I am too lazy to cover with makeup but no one has commented on all night. An hour before we close, this happens:)

Customer: “You look like you’ve been shot in the head!”

Me: “Mhm…”

Customer: “I’d know; I used to be a police officer.”

Me: *nods, clearly uncomfortable as he’s speaking quite loudly in a small store*

Customer: “Well, you ladies have a nice night now! Look after that bullet wound!” *laughs and leaves*

Coworker: *to me* “…I hope he gets shot in the head.”

Won’t Make Any Concessions

| OH, USA | At The Checkout, Bad Behavior, Food & Drink, Movies & TV

(I work in a movie theater in a relatively small urban area; we have two ticket booths at the entrance of the complex and a concessions stand that occupies the back of the lobby. The ticket booths are only open when we’re busy, so each one has a large signs that say TICKETS MAY BE PURCHASED AT CONCESSIONS STAND. A customer comes in between shows, when the lobby is empty and I am the only employee not on break. He stands in front of an empty ticket booth for about five minutes before I call out to him.)

Me: “Sir? Can I help you with anything?”

Customer: *ignores me*

Me: *after another few minutes* “Sir? You can purchase your tickets here at the concessions stand.”

Customer: *again, ignores me*

(After what must be fifteen more minutes, he approaches the concessions stand.)

Customer: *angrily* “What the h*** is wrong with this place? I’ve been waiting twenty minutes and nobody’s there to sell me a ticket!”

Me: “I’m sorry about that wait time, sir. What show are you interested in? I can sell you tickets right here at the concessions stand.”

Customer: “No, I don’t want anything to eat. Everything here is too expensive. Get in the booth and sell me a ticket.”

Me: “I’m sorry, but I’m not allowed in the booth. But I can sell you a ticket right here; I just need to know what show you’d like to see.”

Customer: *loudly* “I don’t want anything to eat!”

Me: “Yes, sir, I understand that, but—”

Customer: *even louder* “I. DON’T. WANT. ANYTHING. TO. EAT!”

(At this point, one of my managers has heard him shouting and comes out from the office.)

Manager: “[My Name], is there is a problem out here?”

Me: “No, just—”

Customer: “Yes! There’s definitely a problem! I want to see [Current Popular Movie], but there’s no one in the ticket booth!”

Manager: “Yes, we only open the booths when we’re very busy. You can buy tickets here at the stand, though; [My Name] will get you whatever you need.”

Customer: *quickly, almost cutting my manager off* “I don’t want anything to eat!”

Manager: “That’s fine, sir. We don’t only sell food here at the stand, we also handle ticketing.”

Customer: “Oh. Are you SURE I can get tickets here?”

Manager & Me: “Yes, sir.”

Customer: “Well, okay. I’d like one to [Movie] at [time].”

Me: “You may have missed the beginning; are you sure you’d like that time? We have another showing starting in about an hour.”

Customer: “No, I want [current show].”

Me: “All right. That will be [price].”

(I process his ticket order and, out of habit, ask before I run his card:)

Me: “Is there anything else I can get for you today?”

Customer: *after a pause* “Actually, yeah. Let me get a large popcorn.”