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Category: Bad Behavior

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Preventing A Scream Over Ice-Cream

| Portland, OR, USA | Bad Behavior, Popular

(My parents, my sister, and I are going to a chain ice cream shop. We’re sitting down enjoying our food, when suddenly a man gets a little picky about his ice-cream:)

Man: *he begins to immediately talk loud to get the young cashier’s attention* “I am not going to eat this! The waitress wasn’t being nice.”

(At this point the whole restaurant was silent and staring at this greedy man.)

Man: “This waitress delivered my food in a horrible attitude. I demand to see the manager!”

(After a few minutes, the manager, a small sweet Asian lady walks out.)

Manager: *in a sweet voice* “What seems to be the problem?”

Man: “This waitress was extremely rude when she delivered my ice cream. I don’t appreciate her attitude towards me.”

(The waitress, who is no less than 16 is trembling a few feet away.)

Manager: “What would you like me to do? Would you like a free ice cream? It will be on us.”

Man: “I want her name. Give me her name.”

(At this point my dad decided to intervene.)

Dad: “Why do you need her name?”

Man: “Shut the f*** up. This isn’t your problem.”

(Sitting around him is a whole family, including a few young kids.)

Dad: “It isn’t, but she is sixteen years old. Why would you need her name?”

(An old man with the group flips off my dad.)

Dad: “Would you like to take this outside? I am more than happy to.”

Old Man: “No…”

(My mom decides to jump in.)

Mom: “For all we know, you could use her name to track her down. There is no real reason to get her name; there is no real problem here.”

(There is a small moment of silence, when suddenly the manager speaks up:)

Manager: “Will a free ice cream be okay?”

Man: *glances at my family then at the Manager* “Yes…”

Dad: *stands up and addresses restaurant* “I’m sorry I snapped.”

Customer: “Don’t be. You said what we all wanted to say.”

(After that the man shut up and sat in peace. The whole restaurant practically cheered for my parents when it was over.)

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Making Daddy Proud

| Pasadena, MD, USA | At The Checkout, Bad Behavior, Bigotry, Popular

(At my store, whenever a customer does a return it usually takes two-three business days before the bank refunds the money. There is nothing we can do on our end, since the transaction is considered closed.)

Customer: *storms up to my counter* “I demand to see a manager.”

Me: “That would be me, sir. How can I help?”

Customer: “I said a MAN-ager.”

Me: *I am a 5’3” woman* “I am the MAN-ager, sir. How may I help?”

Customer: “Fine. I returned something yesterday, and the money isn’t in my account.”

Me: “What time did the return take place?”

Customer: “Like, 6-ish.”

Me: “Okay, normal return time is around two-three business days, but since you did the return after normal bank hours it may take a bit longer.”

Customer: “Ugh! Typical woman, always trying to take a man’s money.”

(This comment has pushed my buttons and I fail to stop my mouth.)

Me: “I don’t need your money; I have my own, thanks.”

Customer: “Yeah, I bet daddy gave it to you.”

Me: *stone faced* “My dad’s dead.”

Customer: *embarrassed* “Uh… well, I um, bet your boyfriend gives you money.”

Me: “I’m gay, and single.”

Customer: “I, uh…” *quickly leaves*

Coworker: *turns to me* “I didn’t know your dad was dead.”

Me: “He’s not. I just throw that at them, because they don’t know how to handle it. But, I am gay and single.”

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No Clue At The Zoo, Part 2

| WA, USA | Bad Behavior, Family & Kids, Pets & Animals, Popular

(I am currently shopping in a local feed store for some baby chicks. I like to pick them myself, but I always make sure to have a store employee help me. This day, there are quite a lot of people in the store. I ask an employee for help and we go over to the chicks, where there is a mother and her children around looking at them.)

Employee: “Does anyone here need any chicks?”

Mother: “Nope, we are just looking.”

Employee: “Okay, I am going to have to ask you to move because this lady would like to purchase some chicks.”

Mother: “In a few minutes. My kids are looking at them right now.”

Employee: “Ma’am, please step aside so that this customer may pick out and purchase her chicks. I promise you can look at them again after.”

Mother: “No! My children are having fun! You don’t want to spoil their fun, do you?”

(At this point, the kids are distracted by the bunnies anyways, but their mother stubbornly stands in front of the chick brooder, refusing to move.)

Employee: “Ma’am, your children aren’t even here anymore. This lady would like to purchase some of these chicks. Please move so that she can see into the brooder to pick them.”

Mother: “Well, I never! I have never been treated so badly at a zoo!”

Me: “Ma’am, this isn’t a zoo. It’s a feed store. Now the gentleman has asked you several times to move politely. I won’t be so polite. Move.”

(I gently pushed my way past her and started opening the brooder to get a better look. She stomped off in a huff and complained at the front desk. I am a regular at that store, and when I explained the situation to the manager, she laughed at the woman and told her she supported her employees right to ask her to move.)

Related:
No Clue At The Zoo

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Always Loyal

| NJ, USA | Bad Behavior, Crazy Requests, Popular

(I used to work at the local store of a chain. I’m now in the same store doing some shopping, and come across someone making a scene in one of the aisles.)

Customer: “Now, you listen to me. I’ve been coming here for ten years. Every time I come here, you people are nothing but rude and unhelpful, you never have what I want, and everything is ALWAYS the wrong price!”

Me: “Hey, miss, can I give you some advice?”

Customer: “Huh? Oh, do YOU know how to deal with these people?!”

Me: “Yep. Leave.”

Customer: “Wh… what?”

Me: “You’ve got a completely full cart there, crammed to the gills. It’s stuff from pretty much every section of the store, so I figure you were probably here for at least an hour. I KNOW you’ve been here for at least twenty minutes, because your voice carries like the screech of a crow. Half the things you’re asking the staff to do, they can’t; the other half you’re asking them to do they probably would, if you hadn’t been making their lives miserable from the moment you walked in. I also saw your husband or boyfriend or brother or whatever; he is over there trying to tell people to leave because you think these guys are crooks. He’s an a**-hole.”

Customer: *stumbling over herself in rage* “How DARE you!?”

Me: “Oh, and by the way, you have thirty days to return items. It’s on the receipt, it’s on the huge sign up at Guest Services, and it’s online. That garbage you’re yelling about them being ‘required’ to return is from last year’s collection, which I know because I have a set at home. It’s good quality stuff, so how you broke yours I can only imagine.”

Customer: “Who do you think you are to talk to me like that!?”

Me: *totally deadpan* “I’m the god-d***ed Batman.”

(I don’t really know what possessed me to say that. At least it got the poor, shell-shocked store employee to laugh his head off. The woman sticks her nose up in the air and storms off.)

Employee: “Oh, my gosh, THANK you. We’re never allowed to tell off the customer unless they’re being offensive or violent, and she hadn’t hit that yet!”

Me: “Semper Fidelis.”

Employee: “What?”

Me: “I was here 2002-2004, worked every section in hardlines, and spent three Christmases in the toy section. I also dealt with that EXACT problem from your end. That was about a decade of steam I just let off my chest!”

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Gangsta Needed To Get Spanked

| Jefferson City, MO, USA | At The Checkout, Awesome Customers, Bad Behavior, Popular

(I am working a 12-hour day since two other employees are on vacation. I am on my final hour, and have just finished with some “wannabe gangstas,” who are very rude and obviously drunk. I go check on another customer.)

Me: *sighs* “Hello. Did you find everything okay?”

Customer: *in her mid-20s* “Yeah. Sorry about them.”

Me: “Thanks.”

Customer: “Yeah, my parents disciplined me when I was younger so I grew up with a condition called ‘respect for others.’”

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