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Category: Bad Behavior

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Momentarily Shocked

| Hudson, WI, USA | At The Checkout, Bad Behavior, Time

(I’m working the drive-thru at my job, and like many of our lunch rushes, we end up getting slammed that day. Since I’m the only one wearing the headset, I have to put a few customers waiting to place an order on hold.)

Me: “Hi, welcome to [Restaurant]! I’ll be with you in just a moment.”

Customer: “Okay.” *short pause* “Your moment’s up.”

(I’m startled into a brief silence. I’m fairly certain the guy was joking, but in the middle of a rush, I’m never in the mood for jokes.)

Me: *slowly* “Fine. I’ll be with you in thirty seconds.”

Customer: “That’s better.”

(I was actually ready to take their order about ten seconds after that. But because they decided to pull that rude joke, I counted down to exactly thirty seconds before actually taking their order.)

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Bad Behavior Is On The Cards

| UK | Bad Behavior, One-Liners, Popular

(We have an online system where when you buy online to collect in store. All you need is your card that you bought it with. It is the second line of the email. I know, because I’ve read the automated email a million times, as it is handed to me every day by sensible customers who know how to function properly. I offer my help and diagnose the type of service this man needs and I find his parcel.)

Me: “Do you have the card you purchased the parcel with?”

Customer: “No.”

Me: “All right, are you able to get hold of the last four digits of your card number?”

Customer: “No.”

Me: “Okay, can’t you contact someone who has access to the card? Or possibly log into an account like Amazon or PayPal, that have those four digits on display?”

Customer: “It’s not my card; it’s my girlfriend’s.”

Me: “Oh, I’m sorry. I can’t release the parcel without those last four digits.”

Customer: “What?! That’s my parcel! I’ve paid for it! It has my name on it!”

Me: “I can’t release it without proof of purchase; I’m sorry.”

Customer: “You have to release it because it is mine!”

Me: “I can’t release it.”

Customer: “How was I supposed to know I needed the card?”

Me: “It says in the email sent to you to tell you the parcel has arrived here.”

Customer: “No, it doesn’t!”

Me: “Yes, it does.”

Customer: “I’ll show you it doesn’t!”

Me: “Go for it.”

Customer: *checks his phone to discover that the email DOES in fact state you must bring the card used for purchase* “Oh, for f*** sake! I never read my emails that far down!”

Me: “If you can get those four digits, I can give you your parcel.”

Customer: “No. I want the d*** thing refunded.”

Me: “I still can’t do that without the card.”

Customer: “Then shove it up your f****** a**, then!”

Me: “I can’t do that without the card either.”

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Just You Wait(ress)

| PA, USA | Bad Behavior, Family & Kids, Popular, School

(I work in a popular chain restaurant waiting tables. It is in a pretty affluent area. A mother and her daughter come and sit in my section. The little girl has a pad of paper and a pen with her.)

Me: “Hi, ladies, how are you today?”

Mother: “We’re great! Thanks for asking.”

Daughter: “Are you a waitress?”

Me: “Yes, I am. Can I get you guys something to drink?”

Daughter: “I want to be a waitress when I get older!”

Mother: *laughing* “Yes, she wants to be a waitress when she gets older. But I know that won’t happen. She’s going to go to college and get a real job. She’s too smart to wait tables.”

Me: *staring at her incredulously* “Umm, can I get you something to drink?”

(Little did the woman know, I wait tables in order to put myself through college.)

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Message Receipted

| Perth, WA, Australia | At The Checkout, Bad Behavior, Bizarre

(I work in drive-thru at a well-known fast food store and I always ask the customer if they want their receipt to make the transaction go quicker.)

Me: “Would you like your receipt today?”

Customer: “Yes.”

Me: *hands them the receipt*

Customer: *looks me dead in the eye and drops the receipt on the ground and drives away without breaking eye contact*

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Obama-Careless, Part 3

| FL, USA | Bad Behavior, Extra Stupid, Politics

(I work in a pharmacy where I hear about how awful the new healthcare laws are at least four times a day. I personally have Marketplace coverage and keep my mouth shut all the time, but this one is too stupid to overlook:)

Customer: “I need refills on my medication.”

Me: “Okay, let me look it up… I’m sorry, sir, you have no refills left. I can fax the doctor to ask for more.”

Customer: *stares at me like I just committed murder* “See! This is that d*** Obamacare! I need my medication!”

Me: *in the calmest voice possible* “Sir, do you understand how pharmacy works? You used all your refills already. If you would like I can try to call the White House and see if President Obama can authorize a new prescription.”

(I pick up the phone and call information and ask to be connected to the White House.)

Customer: “Don’t be rude to me! You’re obviously an Obama lover.”

Me: “No, I just wanted you to see how uneducated and ridiculous you sound. By the way Obama is not in the office right now so you’ll have to wait on those refills. Have a great day!”

(I walked away.)

Related:
Obama-Careless, Part 2
Obama-Careless

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