Category: Bad Behavior

Turning Cursing Into A Blessing

| MO, USA | Bad Behavior, Language & Words, Popular

(This takes place as I answer the phone.)

Me: “Hello, thank you for calling [Jewelry Store]. This is [My Name]. How may I help you?”

Customer: “God d***, f******…!”

(This stream of cursing goes on for a couple seconds as it is evident that the customer has not realized I answered the phone.)

Me: “Hello? How may I help you?”

Customer: “Oh, God, did you just hear all of that?! I am so sorry! You shouldn’t have heard that. I didn’t realize you had picked up the phone! What’s your name, ma’am?”

Me: “It’s [My Name], sir, and it’s okay! I’ve heard it all before.”

Customer: “However, I am still sorry. I shouldn’t have been cursing.”

(I direct his call and about a week passes. I am at work when I hear a customer ask if I was in today, and he is carrying a huge bouquet of flowers.)

Customer: “Here you go, ma’am. I am so sorry you had to hear that. A gentleman should never curse in front of a lady. Please accept these flowers as my apology.”

(The flowers were beautiful, whoever you are! Thank you for making my week!)

Gets The Customers All Pumped Up

Bad Behavior, Technology, Transportation

(I’m working in a petrol station late at night. The area had just recovered from a power cut but it seems our section is still not back up yet. Customers coming in are very understandable about it. As I’m cleaning I see a regular trying to use a pump. I wave her in.)

Regular: “What is going on?!”

Me: “We’ve had a power-cut so none of the pumps are working.”

Regular: “Then why do you have lights on?”

Me: “We have a small generator outside that keeps the lights, alarm, and fridges on. They can’t power the pumps, I’m afraid.”

Regular: “Well, how can I get home?”

Me: “I don’t know. Sorry, without power there is no way I can get the fuel out.”

Regular: “But I need fuel now.”

(This continues for several minutes. Note, it’s my second-to-last week.)

Me: “Look unless we punch holes in the pumps you aren’t getting fuel.”

Regular: “How long will that take?”

Me: “I wasn’t serious. That would blow this place up. Look, I can’t give you fuel. There isn’t any electricity for the pumps to work. Please leave.”

(She carries on for another few minutes before she goes and stands with the pump in her car for 15 minutes. She eventually drives off with the pump still in her car, ripping it off. I phone the police who take all the details and leave. In the morning she comes back in.)

Regular: “Why can’t I use that pump? Don’t tell me you still aren’t working. I see others using it!”

Me: “That’s the one you broke last night. I’ve passed it to the police to deal with.”

(She goes white and silent for a few minutes before screaming and storms outs.)

Regular: “I’M TELLING YOUR BOSS!”

Size ‘L’ For Lazy

| The Netherlands | Bad Behavior, Popular

(During my studies, I work part time at a high-end clothing store. One of my tasks is to fold clothes in the women’s department. I’ve just folded a high pile of baby-pink polo shirts, when a woman comes up and starts pulling on the bottom of the pile.)

Me: “Can I help you?”

Woman: “I need this in size L.” *pulls random polos from the pile*

Me: *grabs polo* “Here you go, an L.”

(The woman heads for the fitting room, and just as I have reshaped the pile to something neat, she returns and throws her crumpled polo shirt on top of it.)

Woman: “Aaah, no. You know? Pink just isn’t my colour. Now, fold.

(She waves her hand at me to make me work.)

Me: “…”

When Sales Lead To Wails

| Seattle, WA, USA | Bad Behavior

(I am a customer in this story. I am entering a popular shoe chain when a very upset woman walks out.)

Customer: “Don’t go in there! They’re on you like poop on a diaper!”

(I walk inside and see the salesgirl with a surprised look on her face.)

Me: “What was she upset about?”

Salesgirl: “All I did was ask her if she needed help finding anything.”

(I only wish I had gotten there earlier so I could have stood up for the salesgirl whose only crime was doing her job.)

Feeling Fuel-ish, Part 3

| UK | Bad Behavior, Transportation

(A young woman comes in to pay, while we can see her mother waiting in their car. In the UK, customers fill up their cars themselves, and then pay for the fuel.)

Customer: “£10 on pump six, please.”

Me: “I’m sorry, but there’s no fuel there. Are you sure that’s the correct pump?”

Customer: “Yes, I’m sure; it’s that red car.”

Me: “Well, there’s no fuel there. Perhaps she hasn’t fueled up yet?”

Customer: “I guess you’re right…”

(Five minutes later, she reaches the front of the queue again.)

Customer: “£10 on pump six?”

(I look out the window, the mother is still sitting behind the wheel of the car, and there’s still no fuel recoded on the pump.)

Me: “Uh… there’s still no fuel for you to buy.”

Customer: “What- still? This is unbelievable!”

(She leaves again. Shortly afterwards, we watch as the red car reverses away from pump six, then reverses towards a different pump, so it’s now facing the wrong way. The mother finally activates a fuel pump for us, fills up, and comes inside herself.)

Customer #2: *throws a £10 note on the counter* “£10 of fuel on pump seven, PLEASE!”

Me: “Uh, there’s £20 recorded on that pump. Are you sure that’s you?”

Customer #2: “Yes, I am SURE, and I am very annoyed, because I’ve been here for over 10 minutes now, and it took way too long for me to be able to fill up!”

Me: “I’m very sorry about that, but please be aware that it can take up to 20 seconds for the fuel to start flowing once you lift the nozzle. If you put it back in the cradle before it’s activated, then nothing will happen.”

Customer #2: “But I didn’t even touch anything! Why wasn’t the pump working? You need to put up a sign saying that your pump is out of order!”

Me: “I’m sorry. Are you saying you never actually placed the nozzle in your tank? You need to physically move the nozzle, or of course it won’t work.”

Customer #2: “Really? That’s a bit stupid; I don’t like it at all!”

Me: “This is how every filling station in the country operates, ma’am… I really don’t know what else to say?”

Customer #2: “Well, they don’t do it like this in Ireland, I can assure you! And I only have £10.” *indicates her daughter in the queue behind her* “She can pay the other half. There should be a sign!”

Related:
Feeling Fuel-ish, Part 2
Feeling Fuel-ish

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