Category: Bad Behavior

Our Great DiscrimiNation, Part 4

| USA | Bad Behavior, Bigotry, Popular

(It’s a very busy day, as it’s the end of Ramadan. Lots of Muslim customers are here, and as expected, they find quiet corners to do their prayers in. I’m walking inside and see a customer berating one of the men.)

Customer: “Keep your [slur] religion at home! This is a good Christian establishment they have kindly let you in!”

Me: “Sir, please stop!”

Customer: “You! Kick this d*** n***** out!”

Me: “I’m asking YOU to leave. This man has done nothing to you.”

Customer: “He’s f**** rubbing his terrorist religion in my face! He’s probably gonna blow this place up! Him and his [slur] family!”

Me: “I’m asking you one more time to leave, before I call security.”

Customer: “Yeah, call them! Kick this [slur] out and arrest him!”

(I call security. The Muslim man tries walking away, but the other customer grabs his arm and pulls him back.)

Customer: “NO, YOU DON’T! You’re gonna go detonate your f**** bomb or something! Your a** stays here where I can keep people safe!”

Me: “Sir, please do not touch him! He has done nothing to you or anyone else!”

Customer: “HE’S GONNA KILL YOU!”

(At this point, lots of people are staring and backing away. The Muslim man looks frightened, but doesn’t move. Security pushes through the crowd.)

Customer: “Thank f***** God you’re here! This [slur] was gonna blow the whole place up!”

Security: “You’re gonna have to come with me.”

Customer: “What?! Why?! He’s the one that’s gonna blow us up!”

(Security drags the screaming customer away. I turn to the other man.)

Me: “I’m very, very sorry about that! Are you all right?”

Muslim Customer: “Yes, I’m fine, thank you. And thank you for standing up for me.”

(The Muslim man had his tickets given to him for free. The customer who had attacked him was banned for life.)

Related:
Our Great DiscrimiNation, Part 3
Our Great DiscrimiNation, Part 2
Our Great DiscrimiNation

Like Stealing Candy From A Baby

| Renfrewshire, Scotland, UK | Bad Behavior, Criminal & Illegal, Family & Kids

(While shopping, I notice two typically cute toddlers eagerly running down the sweets aisle, ahead of their parents.)

Toddler: *loudly and cheerfully* “I’m going to steal something!”

With Every Extra Comes Extra Problems

| Derbyshire, England, UK | At The Checkout, Bad Behavior, Food & Drink

(We were clamping down on giving people extra things for free, including the sauces in our special drinks. I was working drive-thru when this happened.)

Me: “Welcome to [Restaurant] drive-thru. May I take your order, please?”

Customer: “Yes, I’d like [Special Drink] but with extra bits and chocolate sauce.”

(My manager nods at me and tells me to charge extra.)

Me: “Okay, that’s fine, sir; however, I will have to charge you for the extra sauce and bits.”

Customer: “What?! They’ve never done that before!”

Me: “I’m sorry, sir, we’re clamping down on giving away things for free. It was against our policy to do it in the first place.”

Customer: “But I shouldn’t be charged for it! I’m the customer. If I wanted extra I should get it for free! Why should I have to pay for extra?!”

(The customer drives off with his drink, having paid for the extras begrudgingly, promising to complain about us.)

Manager: “I never understood where people get the idea that ‘extra’ secretly means ‘free.'”

Satellite Plight

| USA | Bad Behavior, Movies & TV, Transportation

Me: “Thank you for calling [Company]. My name is [My Name]. How can I assist you today?”

Customer: “I need you to realign my satellite.”

Me: “Well, sir, I can have a tech—”

Customer: “Are you f****** deaf?! I said I want you to realign my satellite!”

Me: “In order to do that, sir, I would need to get a tech out there, as your satellite dish is screwed onto your roof.”

Customer: “Don’t insult my f****** intelligence. I know you have a button over there to f****** realign it.”

Me: “I’m sorry, sir, but I don’t have that.”

Customer: “You guys cut off my satellite because my landlords are getting divorced! You f****** purposely messed it up because of there stupid f****** divorce; I know it! That’s why it says searching for satellite on my screen!”

Me: “Sir, please stop yelling at me. I—” *customer hangs up*

Polite Or Flight

| Ann Arbor, MI, USA | Bad Behavior, Crazy Requests, Movies & TV

(We are hosting a small film festival with another local movie theater and we reserve the credit card machine for the film festival movies only. This means that our regularly scheduled movies are cash only. Some customers are annoyed by this but this particular customer threw a hissy fit. This happens to my coworker who is probably one of the sweetest, most polite people I have ever met.)

Coworker: “Hello, ma’am, just to let you know, because of the film festival we are only accepting cash for the other films.”

Customer: “Are you f****** kidding me? What the f*** am I supposed to do?”

Coworker: “I’m sorry, but there is an ATM at the store down the street.”

Customer: “This is f****** ridiculous!” *storms out*

Coworker: “Have a nice day!”

(The customer comes back five minutes later.)

Customer: “HOW DARE YOU?! WHAT THE F*** GOOD DOES IT DO ME OR DO YOU TO TELL ME TO HAVE A NICE DAY WHEN I’M CLEARLY UPSET?!”

Coworker: “Okay, theater two! Enjoy the show!”

Customer: *storms off towards the theater*

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