Category: Bad Behavior

Return Of The Returner: The Return

| Edmonton, AB, Canada | At The Checkout, Bad Behavior

(I work in a small soap company, dealing with all-natural products and ingredients. As such, we get a lot of eccentric customers, including hippies and high-end “nose in the air” customers. A customer walks into the store and immediately starts browsing the unscented lotions.)

Me: “Hello! How are you today?”

Customer: “I’m great, thanks. I was wondering which one of these lotions are the most recent ones.”

Me: “The batch numbers are all on the bottom; the newer numbers relative to today’s date will be the newer ones.”

Customer: “Can you find me the newest one?”

(I proceed to find the ‘newest’ bottle of lotion to her, which was made a couple months prior. I tell her the date and she’s clearly wary about this.)

Customer: “That’s not very recent.”

Me: “Well, all of our products have to be shipped from another province, and they also have to sit for a while at the workshop to cure.”

Customer: “Oh, okay. I’ll grab this then.”

(The customer takes the unscented lotion to the counter and asks about our return policy.)

Me: “Our return policy covers anything, whether you don’t like it, or just don’t want it anymore.”

Customer: “Oh great, I’ll grab all these other things, then.”

(The customer begins to pile things on the counter without even looking at them.)

Me: “Are you sure you don’t want to try them out first?”

Customer: “Oh, that’s okay! I’ll probably end up returning them all anyways.”

(This lady is a regular, and does, indeed, end up returning almost everything she buys.)

Not Sue-ted To Parenting

| Pasco, WA, USA | Bad Behavior, Health & Body

(I’m in my check-stand when I see a customer’s child is standing on the cart’s seat.)

Me: “Sir, you really shouldn’t have your child standing on the seat.”

Customer: “Why?”

Me: “Because he could fall and injure himself.”

Customer: “It’s okay. I can just sue you guys if he falls.”

(The customer then proceeded to shop with the child standing on the seat. Luckily the child didn’t fall.)

A Very Taxing Customer

| GA, USA | At The Checkout, Bad Behavior, Food & Drink, Money

Cashier: “Okay your total is $8.57.”

Customer: “Whoa, hang on a second; the menu board says the meal is $8.26.”

Cashier: “Yes, the extra is the sales tax.”

Customer: “No, no, that’s bull-s***. You guys are lying on your advertisements. Why don’t you list the real price?”

Me: “Well, sir, the prices are set by corporate. Most businesses don’t include the tax because it varies by location. The tax added in one state is different than another.”

Customer: “Whatever, that is still crap. Here.” *hands over $8.26*

Cashier: “Okay, sir you still owe 31 cents.”

Customer: “No, I just told you I will NOT pay the tax on it.”

Me: “Sir, we cannot complete the transaction until you pay the remainder.”

Customer: “But why should I have to pay more than is listed?”

Me: “The sales taxes are what the state of Georgia says they are. I don’t have control over that.”

Customer: “Whatever.”

(The customer walks off leaving his $8.26 on the counter. We put it to the side and continue with the next customers in line. About 10 minutes later he walks up to the counter again.)

Customer: “Have y’all called my name yet; is my sandwich ready?”

Me: “Sir, we never processed your order.”

Customer: “WHAT? I HAVE BEEN WAITING HERE FOR 10 MINUTES!”

Me: “Sir, you never paid for the order.”

Customer: “Yes, I did! I gave the cashier $8.26!”

Me: “Yes, but as I explained to you, you owed 31 cents and didn’t pay it. Your money is over here if you want it, or if you want to pay the 31 cents we can start your order now.”

Customer: “This is total bull-s***. I am going to be filing a complaint with your store owner AND with corporate. ”

(The customer stormed off without taking his money. I put the money aside and waited for him to come back. By the end of the shift he didn’t show up so I put in the charity collection… ironically, the charity collection that doesn’t have a tax on it.)

Making Visit Number Two

| Wales, UK | Bad Behavior, Health & Body

(My job involves emptying the sanitary bins in women’s toilets, as well as replacing other hygiene-related matters. I’ve seen some random things left in bins, such as belts, cups, uneaten sandwiches etc. I arrive back at my yard when my boss comes up to me.)

Boss: “You’re going to have to go back to [Business] as they’ve just called saying one of their bins is full and smelling.”

Me: “It can’t be. I was there this morning.”

Boss: “I can only go by what they’ve said. Just unload the waste on your van and head over there, please.”

(I arrive on site, open up the bin, and immediately evacuate and call my boss.)

Me: “You’re not going to believe this, but someone’s actually pooped into the bin.”

Boss: “You’re joking?!”

Me: “Nope, just removed the lid and used it as a toilet.”

With No Bacon, Comes No Responsibility

, | WI, USA | At The Checkout, Bad Behavior, Food & Drink

(I work at a burger joint. I’m working on making burgers, when a woman marches up and tosses her burger on the counter. I look up from my work as one of my coworkers moves over to her.)

Coworker: “Is there a problem, ma,am?”

Woman: “Yes, I ordered a bacon double cheeseburger. This doesn’t have bacon.”

(I know for a fact it does, as I was the one who made it. I also noticed she un-wrapped it, but didn’t bite into it or take it apart. My coworker signals for me, and I walk over.)

Me: “I’m sorry; I’m the one who made this. I’m sure I included bacon. Could you please check?”

(We do this so customers can’t complain if we handle their food after it’s already been made and given to them.)

Woman: *sigh* “Isn’t that your job?”

Me: “So you’re giving me permission to re-handle your food?”

Woman: “What do you think?!”

Me: “All right.”

(I open the burger up, and sure enough, there’s bacon there.)

Woman: “I want to see your manager.”

Me: “Sure, but may I ask why?”

Woman: “You ruined my burger; you shouldn’t have taken it apart to show me the bacon.”

Me: “…I’ll go get her now.”

(I got an official write-up for this! I’m sorry I was supposed to give customers x-ray vision, and have it myself.)