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Category: Bad Behavior

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Taking A Cheap Shot

| OR, USA | Bad Behavior, Food & Drink, Popular

(I am tending bar for company with 600 in attendance, so I can’t serve in glasses as we can’t wash them that fast. A customer asks for a shot of whiskey, which I very generously free pour, for which this private club is/was famous. Of course in a 10 oz plastic cup it does look anemic.)

Customer: *in a loud booming voice* “When I order a f****** shot of booze, I expect a f****** shot of booze.”

(So, I turn and pick up a shot glass and pour it full from his plastic cup. I then dump about the same amount out of same cup into the sink. Finally, I pour the shot glass back into the cup and inform him:)

Me: “There you go, sir. You now have your f****** shot of whiskey.”

(He did not complain the rest of the evening.)

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A Cent-less Amount Of Swearing

| MI, USA | Bad Behavior, Food & Drink, Language & Words, Popular

(A customer is complaining over the speaker about the price of our ice cream.)

Customer: “I can’t believe you’re changing an extra twenty cents when all I want is extra chocolate! How dare you take my money for yourself. I will get you FIRED. Do you hear me? I’ll kill you if you take my money! I demand to speak to your manager, you dumb***. You f****** b****! You shouldn’t charge more for extra toppings because your prices are—”

Me: *having enough of the verbal abuse* “Your total is $3.18. Pull around to the first window.”

(When the car gets to my window, I realize the woman was yelling from the passenger side. The driver looks resigned.)

Customer: “I will give you advice. Do NOT get an attitude like that with me. I am the customer and NOT someone you want to make angry. It is not kosher to make me mad, trust me.”

Me: “$3.18, please.”

Customer: “Did you hear me, b****?!”

Me: “I did hear you. I heard you cuss me out for several minutes over twenty cents and threaten to kill me, and not only did I hear you, but my manager did as well. Now, you have two options. You can pay and get your food and leave, or you can swear at me some more, I will cancel your order, shut the window, and walk away. Now, will you be paying cash or credit?”

(The driver suddenly bursts into laughter. The passenger turns several different shades of red.)

Customer: “Listen here, you f***ing—”

Me: “You order has been canceled.” *shuts and locks window*

Manager: *over the headset* “I hope she complains. The cop in the lobby heard everything and would like to have a few words with her about death threats.”

(The customer did try to complain, but the driver sped away once the cop stepped outside. They never came back.)

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Talking Turkey About Your Earnings

, | MD, USA | Bad Behavior, Food & Drink, Money

(A customer comes up to the deli counter, dressed in relatively nice clothing, and asks me for a recommendation on turkey. I have sampled most of the turkey in the case and can typically give honest recommendations.)

Me: “Well, I personally like [Brand] turkey — it’s got a pretty standard flavor, but it’s good, and [Brand] has a lot of options if you like spicier turkeys.

Customer: “Yeah, but it’s $11.00 per pound…”

Me: “True. If you’re looking for cheaper turkeys, [Store Brand] turkeyisn’t visible in the case right now, but we do have it, and there’s also—”

Customer: “I mean, I make incredible money, but I can’t justify spending $11 on a pound of turkey.”

(He looks around for a moment like he’s going to say something else, but doesn’t and storms off.)

Me: *turns to coworker* “What an odd thing to say.”

Coworker: “Yeah, that was weird.”

Me: “Well, I DON’T make ‘incredible money,’ but I’m gonna buy myself some of that turkey and live my best life.”

(My coworker laughed, and I sliced some and bought it before I went home that day. The resulting sandwich was, of course, very tasty.)