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Category: Bad Behavior

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Parking Orders

| Oshawa, ON, Canada | Bad Behavior, Food & Drink, Popular

(The customer orders 15 chicken sandwiches on an overnight shift at 3 am. Overnights are ridiculously understaffed, and there is a long line in the drive-thru.)

Me: “Sorry, we’re waiting on your food. If you could just park, I’ll run it out to you when it is ready.”

Customer: “No, I’ll wait here.”

Me: “…”

Customer: “Last time I waited 20 minutes parked.”

(It is busy and I am frustrated at his idiocy.)

Me: “Well, it is three in the morning and you ordered a lot of food. I have the order for the next three customers, waiting behind you, all ready. You are being extremely ignorant and inconsiderate to those waiting behind you. I’d also like to bring to your attention that overnights are ridiculously understaffed. There is one person preparing food and just me and the first window girl in drive-thru. So, I’m sorry if you’ve waited long before, but I will try my best to not keep you waiting and get your order out much faster, but like I said, I am alone down here. If you would please pull up to a parking spot, I would appreciate it greatly. Thank you. Goodnight.”

(I close the window. The customer is stunned and pulls into the parking spot. Order is up in less than two minutes and I run it out to him.)

Me: “I am SO sorry for that ridiculously long wait. Enjoy your night.”

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Should Have Done Some Power Laps

| Baltimore, MD, USA | Bad Behavior, Crazy Requests

(I am a lifeguard near the city. Five minutes before my shift ends, the lights go out.)

Me: *blows whistle* “Everyone has to get out of the pool!”

Patron: “How long is this going to take? I have laps to finish.”

Me: “Uhh… the power went out. It just happens sometimes. You need to get out now.”

Patron: “Fine!” *finishes lap as slow as possible*

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Ignore The Code Of Practise

| ON, Canada | Bad Behavior, Crazy Requests, Popular

(At this restaurant, there are certain situations where a manager must use a code to authorize a purchase. A customer walks up to my till, places a large order, and pays with a $50 bill.)

Me: “Hey, [Manager], can I get a code?”

Customer: “A code?”

Me: “Yeah, sometimes I need a manager code to process a transaction.”

Customer: *suddenly starts yelling* “Did I SAY I wanted a manager, you little s***?! Just give me my d*** food!”

Me: “Miss, I can’t do that without a manager. If you pay an amount over $50, then—”

Customer: “I. DON’T. WANT. A F***ING. MANAGER!”

Me: “Do you have a credit card, miss?”

Customer: “NO! Why the f*** would I have my credit card? I’m paying cash!”

Me: “If you don’t have a credit card, I need a manager.”

Manager: “[My Name], what’s going on here?”

Me: “Well, this—”

Customer: “Are you a manager? Get the f*** out of here! I don’t want a f***ing manager! I just want my f***ing food!”

Me: “Miss, I’ve tried to—”

Manager: “[My Name], what have I been telling you? The customer is always right, remember?”

Me: “But—”

Manager: “Now, this lady says she doesn’t want a manager. Okay? If she doesn’t want a manager, she’s not getting one.”

Me: “[Manager], she needs a—”

Manager: *winks* “What did I just tell you, [My Name]? She. Doesn’t. Need. A. Manager.”

Me: *catching on* “Sorry. I forgot. You should probably get back to what you were doing, then.”

Manager: *leaves*

Me: “Sorry about that, miss.”

Customer: *scoffs* “It’s about d*** time. Now give me my food.”

Me: “Do you happen to have any other cash on you?”

Customer: “What? No. Why the f*** would I have any more cash? All I need is the f***ing fifty.”

Me: “Well, unfortunately, since you’re paying $50, I need a manager code to authorize this. And since you don’t want a manager, I’m afraid I can’t sell you anything. Can I help you with anything else today?”

Customer: “I’LL BURN THIS F***ING PLACE TO THE GROUND!” *storms out*