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Category: Bad Behavior

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Should Have Done Some Power Laps

| Baltimore, MD, USA | Bad Behavior, Crazy Requests

(I am a lifeguard near the city. Five minutes before my shift ends, the lights go out.)

Me: *blows whistle* “Everyone has to get out of the pool!”

Patron: “How long is this going to take? I have laps to finish.”

Me: “Uhh… the power went out. It just happens sometimes. You need to get out now.”

Patron: “Fine!” *finishes lap as slow as possible*

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Ignore The Code Of Practise

| ON, Canada | Bad Behavior, Crazy Requests, Popular

(At this restaurant, there are certain situations where a manager must use a code to authorize a purchase. A customer walks up to my till, places a large order, and pays with a $50 bill.)

Me: “Hey, [Manager], can I get a code?”

Customer: “A code?”

Me: “Yeah, sometimes I need a manager code to process a transaction.”

Customer: *suddenly starts yelling* “Did I SAY I wanted a manager, you little s***?! Just give me my d*** food!”

Me: “Miss, I can’t do that without a manager. If you pay an amount over $50, then—”

Customer: “I. DON’T. WANT. A F***ING. MANAGER!”

Me: “Do you have a credit card, miss?”

Customer: “NO! Why the f*** would I have my credit card? I’m paying cash!”

Me: “If you don’t have a credit card, I need a manager.”

Manager: “[My Name], what’s going on here?”

Me: “Well, this—”

Customer: “Are you a manager? Get the f*** out of here! I don’t want a f***ing manager! I just want my f***ing food!”

Me: “Miss, I’ve tried to—”

Manager: “[My Name], what have I been telling you? The customer is always right, remember?”

Me: “But—”

Manager: “Now, this lady says she doesn’t want a manager. Okay? If she doesn’t want a manager, she’s not getting one.”

Me: “[Manager], she needs a—”

Manager: *winks* “What did I just tell you, [My Name]? She. Doesn’t. Need. A. Manager.”

Me: *catching on* “Sorry. I forgot. You should probably get back to what you were doing, then.”

Manager: *leaves*

Me: “Sorry about that, miss.”

Customer: *scoffs* “It’s about d*** time. Now give me my food.”

Me: “Do you happen to have any other cash on you?”

Customer: “What? No. Why the f*** would I have any more cash? All I need is the f***ing fifty.”

Me: “Well, unfortunately, since you’re paying $50, I need a manager code to authorize this. And since you don’t want a manager, I’m afraid I can’t sell you anything. Can I help you with anything else today?”

Customer: “I’LL BURN THIS F***ING PLACE TO THE GROUND!” *storms out*

Ordered The Chef’s Special

| Bloomington, IN, USA | Bad Behavior, Bizarre

(I’m working the lunch shift in a downtown farm-to-table restaurant. We get a wide range of customers, from college kids and professors, to ladies who lunch. I’ve seated a normal casually dressed man, and one of my servers goes to help him.)

Server: *to me* “There’s something weird about him. He’s not making sense and doesn’t seem to want to place an order.”

Me: “That’s weird. He seemed pretty normal when I sat him. I’ll go talk to him.” *to customer* “Sir, can I start you with something to drink today?”

Customer: *unintelligible mumbling*

Me: “Okay, then. If you don’t wish to place an order today, I’ll have to ask you to leave.”

Customer: *more mumbles*

Me: “I’ll have to ask you to leave; the dining room is just for our customers. I’ll give you a moment to collect yourself, but you need to leave.”

(I step away from the table and am walking across the dining room towards the server when she sees something behind me.)

Server: “No, sir! Please be careful! White Coats, I need the White Coats!”

(The customer had picked up a fork and was trying to stick it in an outlet behind the host station. I strong-armed him out of the building while the server got the “White Coats” as backup. The White Coats were our kitchen staff, all wearing chef coats. A wall of them made great backup. The customer wandered away while I called the police. They eventually picked him up; he was off his meds and harassing local shops.)