icon_badbehavior

Category: Bad Behavior

icon_badbehavior

Gunning For A Punchline

| NY, USA | Bad Behavior

(Our theater has a “No Weapons” sign outside.)

Customer: “I saw you had a ‘no weapons’ sign out front?”

Me: “Yup. We put that up do to the recent tragedies that have occurred at theaters.”

Customer: *snarky* “Well, how do you know I don’t have a gun under my shirt? I could be packing heat!”

Me: “Well, sir… I’d call the police to inform them of any guest whom I might be suspicious of.”

Customer: “But wouldn’t you get in trouble for disturbing a peace officer for doing something like that?”

Me: “Sir, $9 an hour isn’t worth my life. If you’re trying to tell me you have a gun, I’ll call the police and radio my manager this instant.”

Customer: *lifting his shirt to show me he’s unarmed* “I’m not armed! Jeez, you’re such a kill-joy!”

(He leaves.)

Me: “Who the h*** thinks it’s funny to joke about having a gun in the wake of several real-life shootings?”

Coworker: “He’s the second one this week.”

(Seriously, don’t do this. It’s disturbing and freaks us out.)

icon_hotels

Sweet Suite Karma

| IL, USA | Bad Behavior, Hotels & Lodging

(I work at a small call center for a catalog company. A well known hotel chain’s toll free phone number is one digit different than ours. They printed out an advertisement and accidently put our phone number on it instead of theirs, so we’d get a couple of calls a day where we had to explain to a customer the mistake and give them the correct number. Most people were understanding, but then I took a call from this particular person:)

Me: “Thank you for calling; how can I help you?”

Customer: “Yeah, I want to book a room at your Orlando location.”

Me: “Oh, I’m sorry, there was a misprint in a recent advertisement of [Hotels]. You dialed the wrong number. You want [correct number].”

Customer: Excuse me?

Me: “There was a misprint in a recent advertisement of theirs. You dialed the wrong number. You want [correct number].”

Customer: “No, I know I dialed correctly. Now, I need to book a room. ”

(The conversation catches the ear of the president of the company who is walking by. He stops at my desk. I shrug my shoulders at him and show him the hotel ad. He nods, understanding what’s happening.)

Me: “I’m sorry, sir. This is [Company], not [Hotels]. The correct number is—”

Customer: “Now, you listen here. I’m not an idiot! I dialed the correct phone number. Now, are you going to take my reservation or not?!”

(The president gets my attention again.)

President: *quietly* “Put him on hold; I’ll talk to him.”

Me: “Sir, would you like to talk to my boss?”

Customer: “YES, I would!”

(I put the customer on hold and poke my head in the president’s office. I tell him what line he is on. The president motions for me to stay.)

President: “Hello, I understand you are trying to book a room? Uh-huh. Okay. What weekend are you and your family coming down? Uh-huh. OK, because of your inconvenience, we will upgrade you to the president’s suite at no extra charge. Here is your confirmation number—” *rattles off a meaningless number* “Thank you, and we’ll see you on the 30th. Goodbye.”

(I am wide-eyed in shock and holding back my laughter.)

President: “That’ll teach him to open his ears…”

icon_badbehavior

If The Pants Fit…

| Portland, OR, USA | Bad Behavior

(I am wearing a dress and boots, and shopping for some blouses. I bend down to pick up a few off the floor to put them back on the rack, since I used to work retail and like to help out when I can. A woman approaches me.)

Woman: “Where are the women’s pants?”

Me: “Uh… I don’t know. I think on the other side of the escalator.”

Woman: “Take me to them.”

Me: “I am shopping for blouses, but if you walk in that direction, I’m sure one of the associates will help you.”

Woman: “Oh! You don’t work here, do you?”

Me: “No, I’m just another customer.”

(She then proceeds to stand there staring at me for a minute while I continue shopping. When I finally look up at her again, she has her arms crossed and looks angry.)

Woman: “WELL? Are you going to help me or not?”

(I ended up taking her over to where I saw the pants earlier, and before I leave, I look her very sternly in the eye and give her a bit of a scolding.)

Me: “I guarantee if you ever treat any other human being that way, you will get worse service than if you had acted like an adult, civilized human being. I only brought you over here myself because I don’t want to subject one of the poor associates to your sh***y attitude. Now go find your pants and leave me alone.”

Woman: “How DARE you! I WANT TO SPEAK TO YOUR MANAGER!”

(I left her there yelling angry things at me and demanding a manager. I was able to continue my shopping without any more interruptions. I felt sorry for the cashier who had to check her out, though.)

icon_alcoholwinedrinks

Un-Beer-lievable Behavior

| Sydney, NSW, Australia | Bad Behavior, Food & Drink

(At around 11:45 pm, just before we close, a group of guys from the 21st function upstairs come downstairs. They’ve been incessantly rude and destructive, in addition to being very drunk. My manager tells us not to serve them. I have scrubbed the beer trays down and it’s clear we’re closed. I’ve worked a 12-hour shift and want a beer for myself and my bed.)

Customer: “Two beers, please.”

Me: “No, mate, I’m not serving you any more.”

Customer: “Nah, nah, you know you want to. Two beers.”

Me: “I said no. We’re closing and you’re too drunk for me to serve.”

Customer: *leans over the bar and pulls the beer tap*

Me: “F*** off and get out of my bar!”

(He smirks and walks out.)

Manager: “Did you just tell him to f*** off?”

(Expecting to be reprimanded I apologise for my short fuse.)

Manager: “No, don’t apologise. If you didn’t, I would have.”

icon_healthbody

No Special Excuses For Bad Behavior

, | MT, Canada | Bad Behavior, Health & Body

(A customer comes in with two five- to nine-year-olds and one that is likely two, in a stroller. Her kids are being s***s and almost breaking things. I approach.)

Me: “Hey, would you mind asking your children to stop? If they damage store property, you’ll have to pay.”

(She scoffs at me and her kids keep at it.)

Me: “Excuse me, I asked you once. Please tell your children to stop.”

(She doesn’t, so I approach her kids. She starts yelling at me.)

Customer: “How dare you ask them to stop! They’re just plastic things!”

(I explain yet again she’d have to pay for damaged property. She starts yelling so I ask her to leave the store if she isn’t going to listen.)

Customer: *freaking out* “What is your boss’s number?! My child is special and he does not understand. How dare you be so rude to ask me, a paying customer, to leave!”

(We get to the front counter and she starts involving my coworker and other customers. She leaves without getting the number. I step outside to chill. She comes out and says in my face:)

Customer: “You know, if I didn’t know better, I’d assume you had autism.”

Page 3/28312345...Last