Category: Bad Behavior

A Deception For The Books

| Victoria, BC, Canada | Bad Behavior, Family & Kids, Liars & Scammers

(I am working in the children’s section of my bookstore. A father and his son, about five or six, come in and start browsing the books. I notice the child walk up to his dad with a rather expensive hardcover dinosaur book he had been reading.)

Child: *whispering* “Dad, I accidentally ripped a page in this book.”

(Sure enough, I look over to see a sizeable tear going half way up one page. The father turns his head and we make awkward eye contact where I give him a pained smile. Before I have the chance to say anything, he turns back to his son.)

Dad: “Well, buddy, that’s too bad, and you have to be more careful with things that aren’t yours. I guess we’re taking this home with us now.”

(Not expecting that level of decency, I am pleasantly surprised. The child, however, is not happy about this.)

Child: “What? No, I don’t want this one. I want another one!”

Dad: *shrugs* “Well, I’m sorry, but do you think any other kid is going to want this book now? We damaged it so we have to buy it.”

(The kid throws a bit of a fit but the father calmly repeats that they have to buy the book. They leave the section shortly after. I am really pleased with the father’s attitude, happy that he intends to pay for the book when many other parents would just cut and run. I tell a few coworkers about the customers and the incident lifts my spirits. However, half an hour later another coworker approaches me.)

Coworker: “Here, I just found this book wedged in the corner of my section behind a bunch of stuff.”

(To my dismay it’s the damaged dinosaur book! I guess either the child got his way in the end, or the father’s speech was all a show to fool me. Either way I was extremely unimpressed! We marked the book down to clearance and still no one wanted to buy it, just as the dad predicted!)

Fickle Over A Nickel

| Kalamazoo, MI, USA | Bad Behavior, Money

(I am working the checkout lane and an older woman comes up to my lane.)

Me: “Hi! Did you find everything okay?”

Customer: “Yes.”

(She places 2-3 items on counter with her own reusable grocery bag. I complete ringing her up and she says something I can’t hear over the noise so I just smile. She walks away looking at her receipt and while I start to check out the next customer with a very large cart full of items, the old woman comes back. My store offers five cents off when you use your own bag and I completely forgot since it isn’t that common.)

Customer: “You didn’t give me my f****** nickel! I need my nickel back from my bag. Return my items right now and re-ring the order or I am going to get your manager!”

(Being in the middle of this large order, I decide giving her the nickel in my pocket is easier.)

Me: “Here, ma’am, I apologize for the inconvenience. Can I just give you my change instead so that this guest does not have to start her checkout process over?”

Customer: “NO. I want MY f****** nickel, not yours.”

(The second customer was clearly embarrassed. Meanwhile a manager came over and asked her to go to another register. She refused and we had to call security to take her out of the store.)

They Are Bali Listening

| Melbourne, VIC, Australia | Bad Behavior, Bizarre, Geography, Tourists/Travel

(I am in the bakery to buy bread when I overhear an argument. It’s clear that this customer is a regular, since the bakers have a bit of a laugh with him.)

Customer: “Where were you last week?”

Baker: “I was in Bali.”

Customer: “What? Why were you there?”

Baker: “Uh… for a holiday?”

Customer: “But why go on holiday?”

Baker: “Because… I wanted to? And it was nice there?”

(The customer goes on and on about Bali being a horrible place, so I decide to pitch in.)

Me: “What’s wrong with Bali? It’s a beautiful place.”

Customer: “Never been. Don’t want to go. I’m allergic to Bali.”

A Cereal Liar

| FL, USA | Bad Behavior

(The store I work at lets us wear whatever we want as long as it is all black. We also wear a multi-colored, neon bright nametag and an apron. I am in the cereal aisle, standing on a ladder, stocking boxes and talking to a regular customer. She works at our City Hall and is wearing a suit. A man walks into the aisle spins around for a second and then asks the woman where a product is. I start to answer him but he angrily snaps.)

Customer: “You need to stop talking and wait your turn!”

(The woman gives her best smile and gives him convoluted directions that basically take him all through the store and then back to the cereal aisle. Ten minutes later she is gone and he is back in the aisle. He comes again to the same exact spot, spins around looking and then looks at me, throwing his hands up in frustration.)

Me: “It’s behind you.”

Overcompensation Before They Ask For Compensation

, | Flagstaff, AZ, USA | Bad Behavior, Food & Drink

(I am working the front counter when I see a customer who is known as one of our “problem regulars” come in.)

Me: “Hi, what can I get for you today?”

Customer: “I want that grilled onion cheeseburger, but I don’t want NO CHEESE ON THAT. Got it?”

(Last time he came in, he asked for the same thing and they accidentally put cheese on it, which he proceeded to throw on the counter right in front of me. Since this completes his order today and I have no more customers, I go and alert manager to his presence since he usually asks for one anyway. We both come back in time to see the customer standing on his tiptoes trying to see how they’re making his burger, which you cannot see from anywhere in our lobby.)

Customer: “They ain’t puttin enough onions on it. I want more onions.”

(My manager then asks the grill people for an entire sundae cup of grilled onions which he sets on the tray with the customers now-ready burger and hands it to him.)

Customer: “I didn’t want THAT many onions…”

Manager: *smiling widely* “Well, now you have just as many as you want. Have a good day, sir.”

Page 24/307First...2223242526...Last