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Category: Bad Behavior

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Drive-Thru To The Explosive End

| CA, USA | Bad Behavior, Wild & Unruly

(I work the graveyard shift and have to clean the whole store while still taking orders. We are trained to not sell at the window for safety reasons, since the area isn’t the safest place you can be.)

Man: *knocks on the window*

Me: *cracks it open a bit* “I’m sorry, sir, but I am not allowed to sell at the window.”

Man: “Why not? I’m a paying customer. I should be able to get my food!”

Me: “Sir, the drive-thru is for cars only. These are corporate policies…”

Man: “So you’re saying I can’t buy anything here right now since I don’t have a car?”

Me: “Yes, that’s exactly what I am saying.”

Man: “But I’m hungry.”

Me: “Sir, I told you I can’t sell at the window. I have stuff I still need to clean: my dining room, my fryers, my shake machine, bathrooms, and drive-thru, just to name a few. A few tacos to get written up seems hardly worth it; my boss has video cameras watching everything that goes on in case a customer causes a disturbance or if an employee tries to steal food or money.”

(I point to a camera which my boss has there just to deter people; it doesn’t actually work. I use this so I have an excuse to get back to cleaning.)

Man: “So you’re saying you just don’t give a f***, then?”

Me: “Well, I guess if you want to put it that way, then yes, sir, you’re describing that on point.”

Man: “Homie, I should just beat your a** right now.”

(I look at him with a straight face, then yell “HAHAHA” and close the window and put the metal napkin holders in front of it so he can’t open it, since it has no lock. I walk away, and as I’m walking away I hear him hit the window. My headset then dings indicating a car is coming to order.)

Me: “Hello, welcome to [Establishment]. How may I help you today?”

Customer: *sounds like he’s yelling from really far away* “Uh, yeah, you know your speaker is on the ground out here, right?”

Me: “W… what?”

(I told the guy to come up to the window so I could place his order because we could barely hear each other. I went outside and propped the speaker up against the menu board, with plenty of cursing to accompany it.)

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Got No Tat For Tit

| MN, USA | At The Checkout, Bad Behavior, Health & Body

(It’s a slow day at the retail store where I work and I have no one in line at my cash register. One of my managers walks over to my till.)

Manager: “Turn your light off. I need to talk to you for a moment.”

(I turn my light off, a little nervous.)

Me: “Am I in trouble or something?”

Manager: “Okay, well, no, not really, but I kinda have to talk to you anyway because it’s policy.”

Me: “Okay?”

Manager: “We had a customer complain to us about your shirt.”

(The shirt I’m wearing is within our uniform regulations. It’s a v-neck that doesn’t show any cleavage, although it is flattering to my figure.)

Me: “Why?”

Manager: “Well, he said that your shirt was too low-cut and it was inappropriate and that, when you leaned over, he could see your tattoo down your shirt…”

(I stare at my manager for several long seconds, dumbfounded.)

Me: “[Manager], I don’t have tattoos ANYWHERE.”

Manager: *laughs* “Y’see, I didn’t think you would!”

(Satisfied that she has followed through on our policy, my manager leaves it at that. Almost a year later, I’m wearing the same shirt and am about to open one of the registers. Our registers are set up in lines where the cashier is facing their customers on the opposite side of the belt, but behind them is where the line for the next register is. I start to reorganize the register because it’s messy when a man in the line behind me mumbles something.)

Customer: “…your shirt.”

(Thinking it was something nice, I politely smile to the customer.)

Customer: “You look like a whore!”

(My face falls flat when all of a sudden it hits me — this is the same man who complained about my shirt before. Without opening my till, I walk to a manager and explain what happened. After my manager goes to confront the customer and finds he’s already left, my manager comes back to me.)

Manager: “Sorry about that. That guy’s been saying stuff about the female cashiers for several months now, regardless of what they’re wearing. We try to kick him out when we find him.”

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Champagne And Pregnant?

| Cotswolds, England, UK | Bad Behavior, Food & Drink

(I work as a barmaid at a private golf course. Most of our clientele are elderly gentlemen with absolutely impeccable manners and it’s a lovely place, but there are some younger members of the club who are in this particular day. It’s one of our semi-annual ‘bring your family along’ events and we have a lot of people’s grandchildren and such around but it’s all well-run and behaved. Until…)

Woman: *twenty-something* “Give me a champagne.”

Me: “Certainly, which one would you prefer? We have Moet and Chandon, Bollinger—”

Woman: “—just anything. Whatever.”

(I pour out a glass of our usual standard and place it on the bar in front of her.)

Me: “Here you are, ma’am. Will there be anything else?”

Woman: “Took your f****** time didn’t you?”

Me: “I am not certain what you mean. You asked for this drink and I poured it for you. Is there a way we could have done this faster?”

Woman: “You’re not here to question me. My husband makes more in a month that you’ll see in your lifetime.”

Me: “Will there be anything else?”

Woman: “No.”

(She starts to walk off but turns around, puts the glass on the bar, leans over, and smacks me across the face.)

Woman: “Learn. Your. Place.”

(I kept working, but, even though my manager saw all this happening, she did nothing. I was later told that the woman in question was ‘expecting a baby’ and therefore we should ‘expect a bit of irrational behavior.’ We’ve not seen her again, though.)

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Time To Show That Customer The Door

| WV, USA | Bad Behavior, Family & Kids

(I’m a fairly petite female college student who works through the semester to try to cover book costs. I opened the shop this day and have been the only employee for quite a few hours. The shop is busy due to the college students returning to town. There’s finally been a break in the line, so I immediately head for a quick restroom break. Once I am inside the restroom, someone keeps trying to open the door even though it is locked. I have a feeling that some small child is playing with the door and I try to open the door slower than normal.)

Me: *opens door square into the forehead of a small girl* “Oh, my goodness! I am so sorry! Are you okay?”

Small Girl: *starts sobbing*

Girl’s Mother: “Oh, honey. It’ll be okay. Shh, shh now. It was an accident. You’ll be okay.”

Me: “I am so sorry about this, ma’am.”

Girl’s Mother: *mouths to me that it’s okay*

(I then feel horrible as I return to the employee back room. I grab a swig of water before heading back out to cashiering the customers that have entered the shop. The small girl and mother slowly make their way through the line. The small girl has stopped crying and seems to be so excited about the candies she can choose from for her yogurt.)

Me: “Okay. Your total today is $[total]. Will that be all for you?”

Girl’s Mother: “No. It won’t. I think you need to change the doors on those bathrooms. They’re a hazard! They need to be changed immediately!”

Me: “I’m so sorry again, ma’am, about what happened. I truly am. I’m glad to see that she is okay right now.”

Girl’s Mother: “No, she’s not! This is going to bruise. I should call up your company and tell them of this incident. I bet you wouldn’t like that here. Your manager should change those doors to swing differently or something; otherwise, I might have to make some phone calls!”

Me: “Ma’am. Once again, I am sorry for what happened.”

(I then go into the legality of how doors open in shops and such to her. I try to keep my composure because I truly felt awful for accidentally hitting the little girl.)

Girl’s Mother: “Well, be sure to leave your manager a note about this! I know it’s not your fault… but that door is a hazard and you should know better!”

(My assistant manager walks in and I relay the story to her.)

Assistant Manager: “This was a mom, right? And she thought that the door wouldn’t potentially be an issue for her daughter standing right next to the doorknob? I need to call my three-year-old and tell him I love him. Some people.”

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Taxing Pranking

| Chester, England, UK | Bad Behavior, Transportation

(I work as a telephone and radio operator. I’m responsible for giving jobs out to drivers and taking bookings. In the early evening, I get a call from a fairly young boy.)

Me: “[Taxi Company].”

Kid: “Yeah, I need a taxi, please, as soon as possible. We need to go out within about ten minutes.”

Me: “Okay. What’s the address?”

Kid: “It’s [Address].”

Me: “That’s great, but I don’t recognise you.”

Kid: “Sorry?”

Me: “I don’t recognise your voice at all. I’ve only got two children, as far as I know, and neither of them sound like you.”

Kid: “What?”

Me: “You’ve just requested a taxi from [Address], right?”

Kid: “Yeah.”

Me: “And that’s where you live?”

Kid: “Yeah.”

Me: “That’s where I live, too. Why would you want a taxi from my house?”

(The kid immediately hung up. I phoned my wife, and apparently she’d had a taxi driver knock on the door after waiting outside for five minutes. The kid had sent one car from at least four different companies to our address. No idea where they’d got our address, or why they were doing it, but they stopped after phoning me!)

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