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Category: Bad Behavior

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You Drain What’s Left Of My Brain

| Australia | Bad Behavior, Bigotry

(Today at work we are experiencing more customers than usual and are drastically understaffed. I have recently undergone brain surgery for a hemorrhage so my hair is on the short side for a girl my age. After manning our coffee machine for several hours a particularly sassy woman approaches the counter, pushing aside several customers in the process.)

Customer: “I demand to be served immediately!”

Me: “Sorry, ma’am, but you’ll have to wait in line like everyone else.”

Customer: “You just don’t want to serve a straight woman like myself because you’re a lesbian.”

Me: “I beg your pardon, madam, but I am not a lesbian and I’m just asking that you wait in line like everyone else.”

Customer: “But you have short hair.”

Me: “Ma’am, that doesn’t mean I’m a lesbian. In fact I’ve recently undergone brain surgery and to operate they had to cut my hair off.”

(By this point I’m incredibly frustrated as my line is growing longer every minute she carries on with her rant.)

Customer: “Oh, you’re a f**k*** liar! I just want a coffee and a straight person to serve me.”

(A man approaches the woman looking about as angry as I am.)

Customer #2: “Look here, b****, this poor girl has had an extreme surgery and as a result her hair is short. If you have any tips for her on how she should style herself then leave them in the tip jar!”

(The woman turned bright red, quickly dropped a $20 note in my tip jar, and high-tailed it out of the shop.)

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Cause For Pregnant Pause, Part 14

| Burnsville, MN, USA | Bad Behavior, Health & Body, Wild & Unruly

(I manage a retail store that does engravings. When customers want something done we go to a little counter, stand opposite the customer, and explain pricing. I am due to have my daughter any day when this happens. I’m tall and have always been really skinny.)

Nice Young Couple: “We want to get [Item] with [Name] on it.”

Me: “Oh, that’s such a cute name!”

(I explain the pricing. All is going well.)

Woman: “I’m six months along and feel like a whale! How far are you?”

Me: “I’m nine months. Actually, the doctor said I should have popped a week ago. When I’m done working I walk the Mall of America like a crazy person because a manager over there swears it helps induce labor!”

Woman: “You’re nine months!? Why are you so small?!”

Me: “I don’t know. I’m just naturally skinny but the doctor predicted that she would at least be seven pounds or more.”

Woman: *suddenly incredibly angry* “I’m only six months and bigger than you! That’s not fair!”

(At that point the woman went savage and actually tried to climb over the counter to hit me. Her boyfriend grabbed her and dragged her out of the store kicking and screaming “It’s not fair!” while giving me a look that said “I’m so sorry!” Two days later I got my doctor to give me a note saying I couldn’t work anymore while pregnant because of blood pressure issues. I had my baby a week later and quit when my maternity leave was up. I have never and will never go back to retail. I have a lot of respect for people that stick it out. You don’t get paid enough.)

Related:

Cause For Pregnant Pause, Part 13

Cause For Pregnant Pause, Part 12

Cause For Pregnant Pause, Part 11

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What Plays Around Comes Around

| Clayton, NC, USA | At The Checkout, Bad Behavior

(I work as a cashier at a gas station. It is a small store and not very busy with only one register. Luckily, this is the most relaxed manager I’ve ever had; I am allowed to be my blunt self. After cashiering for several years, I am so sick of the little “jokes” that customers say and do. (Like, “Oh, no price tag. That means it’s free!” A customer is purchasing a pack of cigarettes and a candy bar. He looks to be in his 40s or 50s.)

Me: “That’ll be [Total].” *I reach to take the bill from his hand.*

Customer: *pulls the money back*

(I set both hands down on the counter and stare at him as he smiles, thinking this is a fun thing to do. He holds the money closer to me again and I hold my hand out for him to place it in.)

Me: “I work until 3:30, so I’ve got all day. It won’t bother me a bit if you don’t get your smokes and chocolate.”

Customer: “You don’t play around, do you?”

Me: “Nope. At least two people a day try that.”

Customer: “Fair enough.”

(He handed me the cash and I finished the sale. I guess we were close to his house or job because I started seeing him on my shift fairly frequently and he eventually became one of the customers I shared friendly banter with, so no hard feelings. The same stupid jokes all day every day gets really tiring, so please try to avoid them!)

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No Point Crying Over Spoiled Milk

| Fort Pierce, FL, USA | At The Checkout, Bad Behavior, Food & Drink

(I’m standing in line to get a few essentials at a chain drug store that I frequently shop at. On this day, there is a new cashier. This exchange happens with the customer in front of me.)

Customer: “I’m returning this! Your f****** store sold me bad milk! I want my money back, NOW!”

Cashier: “I’m sorry about that ma’am… Um, can you hold for just a second so I can get my manager? I’m still new and don’t—”

Customer: “I don’t give a s*** and I am NOT waiting any longer! Give me my money NOW!”

(By this time the manager has come up, no doubt drawn by this woman’s shrieking.)

Manager: “What seems to be the—”

Customer: “Your d*** idiot cashier won’t do my refund! You gave me bad milk and I want my money back!”

Manager: “I’m very sorry about that, ma’am. She’s new and doesn’t know how to do a refund yet. But if you show me your receipt, I’d be happy to help.”

Customer: “I don’t have my f****** receipt! You sold me bad milk!”

Manager: “Well, ma’am, I need to be able to look up the purchase. Do you have a loyalty card you used? Or if you used a credit card I can look it up—”

Customer: “H***, no, I don’t have your d*** card! I paid cash, so give me my cash!”

Manager: “Ma’am, I’m sorry but that isn’t—”

Customer: “You’re all just trying to f****** rip me off! You sold me bad milk; my kids could have gotten sick! I never get good service!”

(She continues to scream at them both while demanding her refund. I’ve finally had enough.)

Me: “Hey! IDIOT! If you would shut the f*** up for two seconds, you would probably have been able to get a store credit at the least, but you stood here and shouted at these two girls for doing their job!”

Customer: “Shut up, you stupid b****! It’s not your concern!”

Me: “It is when you are holding me up! You’re being unreasonably rude. And before you claim they sold you ‘bad milk’ read your d*** expiration date!”

(The milk’s label said the sell by date was in fact today.)

Me: “Yeah, so, no, they didn’t. You bought milk and it went bad. Stop abusing them and get the h*** out of here, or I will dump that ENTIRE gallon on your head!”

(The customer stammers and huffs before bolting out of there, leaving the spoiled milk.)

Manager: “[Cashier], let me introduce you to [My Name]; she’s a regular here.”

Me: “You did fine, sweetie. Can I get two packages of [Nicotine Lozenges] and this pizza, please?”

(I work retail, too, and I can’t defend myself at my store. But I do love telling people off other places.)

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You Don’t Know Jack About Jackelopes

| Denver, CO, USA | Bad Behavior, Pets & Animals

(The restaurant where I work is western themed and a popular stop for tourists. I’m ringing a couple out at the on-site gift shop when the lady spots our stuffed Jackelope head mounted above the door.)

Lady: “Is that real?”

Man: “Of course it’s real. Look at it.” *he catches my eye and winks*

Me: *playing along* “Yeah, actually, [Founder] caught this guy out in the south field in the sixties.”

Lady: “Wow! You know I’m from [State] and we don’t have them there. I thought they were a myth!”

Man: “Probably because they look like regular rabbits from a distance, right?”

Me: “Yep. Right up until fall when the Jacks’ horns really come in. The doe’s are harder to spot pretty much year round. Last year, I think, we had a four prong Jack spotted on the property.”

Lady: “I guess you learn something new every day!” *she snaps a picture with her phone and begins to walk away* “I’m going to have to tell [Friend] that she was wrong…”

Me: *quietly to the man as he turns to follow her* “She’s going to kill you.”

Man: “Worth it.”

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