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Category: Bad Behavior

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Only Have Yourself To Name

| Manila, Philippines | Bad Behavior, Funny Names, Language & Words, Popular

(I work as a customer service representative for an American credit card company. Most of our callers are irate since I’m assigned in the billing inquiry department. A call comes in and the client’s account automatically pops up and as part of our security procedure, the caller’s name should be captured over the recorded line. After my opening spiel, I ask for the caller’s name.)

Me: “For added security, may I please have your full name?”

Caller: *sounds frustrated and sarcastic* “It’s [Full Name], b****!”

Me: “Excuse me?”

Caller: “I said, it’s [Full Name], b****!”

Me: “Oh. So, how can I help you today then, Ms. B****?”

Caller: “WHAT DID YOU JUST CALL ME? YOU JUST CALLED ME B****?!”

Me: “Oh. I’m sorry. I was asking for your name. You said your name is [Full Name] B****. I thought it’s your last name.”

Caller: “Transfer me to your manager now!”

Me: “With pleasure!”

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Don’t Gamble Your Job On It

| Melbourne, VIC, Australia | Bad Behavior, Popular

(Two seconds before I call no more bets, customers thrusts $10 at me.)

Customer: “Put it on 47!”

Me: “Sir, put it down on the table; I can’t take it from your hand.”

Customer: “I said 47!”

(Unwilling to risk my job for this rude customer and with the wheel coming to a halt I call no more bets.)

Customer: “If that lands on 47, I’ll…”

(The wheel stops on 3:1 and I pay out winning bets. I then declare new game.)

Customer: “If 47 came up you would be in so much trouble.”

Me: “Look, sir, if you want me to place your bet put it on the table. I cannot take anything from you directly. Secondly, if your bet isn’t on that’s your responsibility. Call bets is not an obligation.”

Customer: “I can’t reach. What do you want me to do? I haven’t got Go-Go-Gadget arms. I pay your wage. You should do whatever I tell you to!”

(Customer cusses me out and threatens to “cave my head in.”)

Me: *sigh* “I just explained it to you. And if you truly believe that, then you must really suffer from confidence issues. Threaten me again and I will have you detained. I am refusing you service. I suggest you take your small-man syndrome somewhere else.”

(Thank god we don’t work on tips in Australia.)

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The Storm After The Calm, Part 2

| KY, USA | Bad Behavior, Crazy Requests, Popular

(Friday we were closed due to a blizzard. We open back up normal time on Saturday since the roads are finally clear. I am running the register when an older gentleman walks up.)

Me: “Hi, sir! How are you?” *I run up his items*

Customer: “Honestly, I’m pissed off!”

Me: “Oh, I’m sorry.”

Customer: “Yeah, you should be. You all were closed yesterday!”

Me: “Well, sir, it was due to bad weather.”

Customer: “I really needed this stuff. I waited outside for 20 minutes but you never opened!”

(I look over in his bag and noticed all he bought was a soda and a large can of tomato juice.)

Me: “I’m sorry, sir. Next time we will risk our employees lives on icy roads just so you can get one can of tomato juice! I mean who cares if someone wrecks and dies!”

Customer: “Well… never mind!”

(He paid for his stuff and ran out the door… forgetting to grab his oh-so-important merchandise!)

Related:
The Storm After The Calm