Category: Bad Behavior

Greek Shriek

| USA | Bad Behavior, Bigotry, Food & Drink, Language & Words

(I am 15. Like many Greek Orthodox churches, my church holds an annual Greek Festival where we sell Greek food and display Greek culture. It’s my first year working there, and my older sister has promised to help me. We are the only people working at the the dessert stand. Note: Greek is the language we speak at home, so it’s the language my sister and I communicate in.)

Sister: *in Greek* “Why don’t you take this one?” *points to approaching customer*

Me: *in English* “Hi, I’m [My Name]! How may I help you today?

Customer: “DO YOU SPEAK ENGLISH?”

Me: “Yes, I do. What can I get for you today?”

Customer: “Good, I heard that other girl talking in that foreign muck and I was afraid you’d be too stupid to speak English too. Give me a dozen baklava.”

Me: *shocked* “Yes, ma’am. That’ll be [Price]. Just pay [Sister] after I load your box.”

(I start to load a styrofoam take-away box with baklava.)

Customer: “NO! I don’t want those. They’re too small. Give me the big pieces!”

(She points to galaktoboureko, a completely different dessert cut into bigger pieces than the baklava.)

Me: “I’m sorry, that’s galaktoboureko, a custard-based dessert, not baklava. If you’d like to try some I’d be happy to give you a sample—”

Customer: “Don’t you dare try to cheat me! I want the big pieces, you little foreign brat!”

Sister: *in Greek* “Just give her the galaktoboureko.”

Customer: “I know you’re insulting me in your language! Speak English like a normal person!”

(I nod and smile as I fill a new box up with galaktoboureko. She pays and walks away with a smug smile on her face.)

Me: *in Greek* “Do you think she’ll notice?”

(One hour later, the customer returns dragging the Festival Director behind her. She looks angry.)

Customer: “There! That’s the girl that cheated me! She gave me this squishy stuff instead of baklava! I demand my baklava and I want a refund!”

Festival Director: “[My Name], is this true? Did you give [Customer] the wrong dessert?”

Me: “Yes, but she asked for it. She said she wanted the big pieces, and I told her it was galaktoboureko and not baklava, but she accused me of cheating her, so I gave her what she wanted. Also, she called me a ‘little foreign brat.’”

Customer: “No! That’s a lie! She purposely tricked me, and the other girl insulted me in your language! You should really hire employees that are smart enough to speak English.”

Festival Director: “[Sister], did you insult her?” *in Greek* “I don’t blame you if you did.”

Customer: “YOU’RE DOING IT AGAIN! STOP INSULTING ME, YOU B*****S! I WANT MY FREE BAKLAVA!”

(She throws her galaktoboureko box to the ground and starts stomping on it, then moves aggressively towards my sister.)

Festival Director: “Ma’am, I’m going to ask you to leave.”

Customer: “FINE! I’LL JUST MAKE MY OWN BAKLAVA AND IT WILL BE BETTER THAN YOUR S***!”

(She storms out and security confirms that she’s left the premises.)

Sister: *in Greek* “I swear to you nothing like that has ever happened before.”

(The next year I worked in the kitchen and I liked it much better. People still talk about “crazy baklava lady.”)

Making A Senior Mistake

| Orchard Park, NY, USA | At The Checkout, Bad Behavior, Money, Non-Dialogue

I worked in a Mexican restaurant. We had a senior’s discount but policy states that we have to wait for them to ask for it. We weren’t supposed to just give it to them but sometimes I would just give it to obviously elder folks.

Once, after my standard greeting, I decide I will do so for a grey-haired man. But before he even places his order, he picks up my ‘take-a-penny, leave-a-penny cup’ with one hand, pours it into his palm, and puts all the change in his pocket. He even stares me in the eye the entire time as if to challenge me to do something about it.

To which I decide that he has taken his own senior discount. Too bad, because the one I would have given him would have saved him a lot more.

Not Very Sheepish

| Wales, UK | Bad Behavior, Transportation

(I work in a train station for a very rural line. Trains are two hourly, which city visitors don’t always understand.)

Customer: “Hi! When’s the next train to [Major English Hub Station]?”

Me: “The next one’s at 16:56; about half an hour.”

Customer: “Really? Did I just miss one? Bummer.”

Me: “No sir, the last one was 14:55, approximately one hour and a half ago.”

Customer: “Very funny!”

Me: “Sir, I’m serious. This is a rural line. We have two hourly trains. Look!” *points to massive timetable poster next to where he is standing*

Customer: “Bloody h***! You just got sheep around here or what?”

Next Customer In Line: *an elderly local legend* “Yep, now baaaaaa-gger off if you’re not buying tickets! I’ve got a gammy knee and it’ll take me that half hour to walk around to the platform!”

Me: *trying not to laugh*

Caught You In A Jam

| York, England, UK | Bad Behavior, Food & Drink, Wild & Unruly

(I work in a store that has four floors. I work in the basement taking deliveries so I have very little knowledge of the supermarket itself save for which floor things go to. Occasionally I have to cross the shop floor to deliver said stock. Here I’m on the lowest floor, just returning to my post, when a middle-aged chap in a well-tailored business suit bursts in off the street:)

Customer: *upon seeing my uniform* “Hey, you there, where is your jam?”

Me: *just wanting to get back to my job* “I’m very sorry, sir. I’m afraid I’m not trained as floor staff so I don’t know how to help you, but I’m sure if…”

Customer: “I NEED jam!”

Me: *trying to stay polite* “I’m sorry, sir, I honestly don’t know where the jam is; I work behind the scenes here with stock delivery you see.” *I spot a floor worker* “However…”

Customer: *hasn’t listened to a word* “I NEED JAM NOW! I’m a VERY busy man and I don’t have time to be messed around by stupid, lazy, little people like you. NOW DO YOUR BLOODY JOB AND GET ME JAM!”

(He’s flaring his nostrils, shaking, and getting really quite scary eyed by now, a full on temper tantrum, basically, so I decide to have a go at pretending I’m floor staff.)

Me: “All right, then, let’s see…” *I look up and Lady Luck shines on me* “…ah, I would take a guess it’s probably somewhere near that big 6×4 foot hanging sign just behind you that says ‘Jams’?”

(The customer follows my gaze and sees said sign.)

Customer: *angry sarcasm* “THERE! You see, that wasn’t SO hard for you to do, now WAS it?!” *stomps off in the direction of the sign*

Me: *under breath* “So easy even you might have been able to do it, sir.”

(How urgent a need for jam can anybody possibly have, anyway?)

Quickly Putting Out A Fire

| Fort Wayne, IN, USA | Bad Behavior, Crazy Requests

(I am working my regular job when a visibly irritated customer comes up to me.)

Customer: “FIX MY TV, NOW!”

Me: “Okay, calm—”

Customer: *interrupting* “FIX IT! NOW!”

Manager: *hearing the commotion* “What seems to be the problem?”

Customer: “Your employee refuses to help me! Fire him NOW!”

Manager: *to me* “You’re fired.”

(A few moments later, making sure the customer can hear him, he says to me:)

Manager: “Hey, you look like you would be a nice employee. Would you like a job?”

Me: “Sure.”

(The customer looked furious and stormed out of the store.)

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